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Peak By MD

About Peak by MDPeak by MD is a physician-led longevity and aesthetics practice focused on one core principle: we test, we don&rsquo;t guess.We combine advanced diagnostics, medical expertise, and personalized treatment plans to help patients improve energy, metabolism, hormones, skin, and overall quality of life.Our approach is structured, data-driven, and highly personalized&mdash;designed for patients who want clarity, not quick fixes.Role OverviewThis is not a traditional front desk role.You will serve as the first point of contact, lead manager, and sales driver for the practice&mdash;guiding prospective patients from initial inquiry to booked consultation.Key ResponsibilitiesPatient Experience &amp; Front Desk Operations<ul><li>Greet and check in patients, ensuring a high-end, seamless experience</li><li>Manage daily front desk flow and coordinate with clinical staff</li><li>Ensure all intake forms, consents, and documentation are complete</li><li>Handle check-out, scheduling follow-ups, and reinforcing next steps</li></ul>Lead Management &amp; Conversion<ul><li>Respond to all new inquiries via phone, text, and web leads</li><li>Engage leads quickly and professionally (goal: &lt;10 minute response time)</li><li>Understand patient goals and guide them into appropriate services</li><li>Convert qualified leads into booked appointments</li></ul>Sales &amp; Revenue Support<ul><li>Confidently explain services, pricing, and value</li><li>Handle common objections and guide decision-making</li><li>Identify opportunities for:</li><li>Memberships</li><li>Packages</li><li>Add-on treatments</li><li>Support providers in closing and retaining patients</li></ul>Scheduling &amp; CRM Management<ul><li>Accurately schedule services in CRM/EHR</li><li>Maintain a clean and organized lead pipeline</li></ul>Follow-Up &amp; Patient Communication<ul><li>Execute structured follow-ups for:</li><li>New leads</li><li>No-shows</li><li>Incomplete bookings</li><li>Re-engage past and inactive leads</li><li>Use personalized messaging to drive conversions</li></ul>Administrative &amp; Office Support<ul><li>Manage phones, messages, and daily communication channels</li><li>Assist with clinic organization and readiness</li><li>Flag inventory or operational needs to team</li><li>Support event coordination and promotions</li></ul>What We&rsquo;re Looking For<ul><li>Strong communication and interpersonal skills</li><li>Sales-oriented mindset with confidence in guiding conversations</li><li>Ability to multitask in a fast-paced environment</li><li>Detail-oriented and highly organized</li><li>Professional, polished, and patient-focused demeanor</li><li>Experience in medical, wellness, aesthetics, or hospitality is preferred</li></ul>Performance ExpectationsSuccess in this role is measured by:<ul><li>Lead response time</li><li>Booking rate and conversion rate</li><li>Show rate and follow-up consistency</li><li>Contribution to overall clinic revenue</li></ul>Why Join Peak by MD<ul><li>Work in a modern, physician-led longevity practice</li><li>Be part of a growing, high-end brand</li><li>Gain exposure to advanced wellness, aesthetics, and performance medicine</li><li>Opportunity for growth into leadership, sales, or operations roles</li></ul>Job Type: Part-timeBase Pay: $25.00 - $30.00 per hourBenefits:<ul><li>Employee discount</li><li>Professional development assistance</li><li>Referral program</li></ul>License/Certification:<ul><li>RN/LPN license or CMA certification (Required)</li></ul>Ability to Commute:<ul><li>Jersey City, NJ 07302 (Required)</li></ul>Ability to Relocate:<ul><li>Jersey City, NJ 07302: Relocate before starting work (Required)</li></ul>Work Location: In person

Front Desk Receptionist and Administrative Assistant

Join Peak By MD and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Peak By MD

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Front Desk Receptionist and Administrative Assistant