Qureos Mentor

Pentagon Events & Activations

Key Responsibilities:
1.	Client Relationship Management:
•	Build and maintain strong relationships with key clients and stakeholders.
•	Act as the main point of contact for all the clients handled by you, addressing their needs and concerns promptly and professionally.
•	Conduct regular meetings and communication with clients to understand their objectives, provide updates, work with them to finalize the designs and gather feedback.

2.	Business Development:
•	Participate in client presentations and pitches, showcasing the company's capabilities and unique selling propositions.
•	Develop and implement strategies to increase client retention and expand the company's presence within the industry.
•	Identify opportunities to expand business opportunities with existing client and pitch potential clients.

3.	Tactical Planning:
•	Execute the company's client servicing strategies, aligning them with overall business goals of the client.
•	Identify market trends and customer demands to develop innovative approaches and service offerings.
•	Analyze industry competition and promote strategies to maintain a competitive edge.

4.	Project Management:
•	Oversee the planning and execution of events to ensure client satisfaction and successful outcomes.
•	Collaborate with internal departments (such as operations, logistics, creative, and finance) to ensure seamless event execution.
•	Monitor project timelines and budgets to ensure adherence to client requirements and company profitability.

5.	Quality Assurance:
•	Set and maintain high service standards, ensuring consistent delivery of quality services to clients.
•	Implement and adhere to SOPs to measure self-improvement.
•	Handle any escalations or complaints, working towards satisfactory resolutions.

6.	Financial Management:
•	Monitor and manage the project / event budget and expenses with precision.
•	Ensure event wise budget closure

Business Development and Client Servicing

Join Pentagon Events & Activations and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pentagon Events & Activations

ABOUT_COMPANY

Business Development and Client Servicing