Qureos Mentor

Pentagon Food Group Ltd

Job Opportunity: CSR / Telesales Officers Location: On-site, Bahria Phase 7, Rawalpindi Industry: FMCG Employment Type: Full-timeWe are urgently hiring a Customer Account Executive/CSR to join our UK-based Food Group. Multiple positions are available in our Tele-sales department.Requirements:<ul><li>Strong communication and customer-handling skills</li><li>Proficiency in spoken English</li><li>Prior call centre experience will be considered an advantage</li><li>Customer basket managment</li><li>Basic knowledge of office 365</li><li>Basics of Sales strategies (up/cross selling)</li><li>Churn Managment</li></ul>Office Timings:<ul><li>Summer: 1:00 pm &ndash; 10:00 pm</li><li>Winter: 2:00 pm &ndash; 11:00 pm</li></ul>We Offer:<ul><li>Salary: PKR 55,000 &ndash; 60,000 per month</li><li>Eid Bonus</li><li>Leave entitlement (CL/AL/SL)</li><li>Health and Life Insurance</li><li>EOBI</li><li>Attractive sales incentives</li><li>Annual increment</li><li>Professional growth opportunities</li><li>Excellent office environment</li></ul>Note: Female candidates are strongly encouraged to apply.Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Customer Account Executive/Officer

Position Overview:Pentagon Food Group is seeking a dedicated and detail-oriented Credit Control Specialist to join our dynamic team. The ideal candidate will have a minimum of 2 years of experience in credit control or a related field, along with a bachelor's degree. This role is critical in managing our credit and collections processes to ensure timely payment.Key Responsibilities:<ul><li>Monitor customer accounts to identify overdue payments and initiate collection efforts.</li><li>Maintain accurate records of all credit control activities and customer communications.</li><li>Assess creditworthiness of new and existing customers using various financial tools and metrics.</li><li>Negotiate payment plans with customers and follow up on outstanding balances.</li><li>Prepare regular reports on credit control activities, outstanding debts, and payment trends.</li><li>Collaborate with other departments to resolve any billing discrepancies or disputes.</li><li>Implement and maintain credit control policies and procedures to mitigate credit risk.</li><li>Review and process credit applications, ensuring all necessary documentation is complete.</li><li>Handle customer inquiries regarding invoices, payments, and account statuses.</li><li>Provide recommendations for credit limits based on customer financial analysis.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business administration, or a related field.</li><li>Minimum of 2 years of experience in credit control, or a similar role.</li><li>Strong understanding of credit control principles and practices.</li><li>Proficient in using Microsoft Office Suite (particularly Excel).</li><li>Excellent communication and negotiation skills.</li><li>High level of attention to detail and strong organizational skills.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Problem-solving skills and the ability to handle difficult conversations professionally.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and development.</li><li>A collaborative and dynamic work environment.</li><li>Eid Ul Fitr Bonus</li><li>One-time Meal Facility</li></ul>Job Timings: 6 days a week02:00 PM - 11:00 PM.Job Type: Full-timeJob Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Credit Control Officer

Job Description:<ul><li>Maintain and manage the lead database ensuring accuracy and segment for effective targeting.</li><li>Understand clients' business goals and needs to align company offerings accordingly.</li><li>Collaborate with internal teams to ensure timely and successful delivery to customers and present reports on customer account and debt collection.</li><li>Ability to develop Marketing Strategies (Promotions and Offers)</li><li>Site Audits and Documentation Compliance according to SOP</li><li>Analyse and interpret financial data as budget tracking and requests timely for approval.</li><li>Ability to arrange/source/procure/operate, troubleshoot, and perform routine repairs on a range of equipment and facilities.</li><li>Propose data-driven recommendations to enhance operational efficiency, product research and comparison, negotiation skills to find best solution for business.</li><li>Identify TAT Tracking according to department SOP and ensure all compliance are accomplished prompt.</li><li>&middot; Strong analytical skills with ability to resolve queries related to IT and relevant software&rsquo;s required in the business.</li><li>&middot; Proactively identify archival and dispatch documents digitally to the users on-time and update according to terms and conditions.</li><li>&middot; Develop requirements and standards of procurement and tender business.</li><li>&middot; Ability to develop and maintain record keeping systems and incoming invoices, incoming tickets, insurance status due and renewable tasks, and insurance status for the Business group.</li><li>&middot; Collaborate with various departments for quotations and approval for timely debt collection and coordination with solicitation firms.</li></ul>Qualification &amp; Experience:<ul><li>1 to 2 years&rsquo; sales experience in Food &amp; Beverage/FMCG industry/Telecom.</li><li>Experience in B2B &amp; B2C tele sales.</li><li>Minimum Bachelor's in BBA or any relevant field.</li><li>Fluency in English speaking &amp; writing.</li></ul>Personal Attributes<ul><li>Well organized and dedicated.</li></ul>Skills Set Required:<ul><li>Communication</li><li>MS Office</li><li>Personal selling</li><li>Customer service</li><li>Planning</li><li>Time management</li><li>Negotiations</li><li>Team player</li><li>Well organized &amp; dedicated</li></ul>Timing: 12:00 PM &ndash; 09:00 PM (Monday to Saturday)Other Perks: <ul><li>Heal Insurance</li><li>Life Insurance</li><li>Annual Appraisal</li><li>Lunch</li><li>Eid Bonus</li><li>EOBI</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Facility Support Executive

Join Pentagon Food Group Ltd and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Pentagon Food Group Ltd

ABOUT_COMPANY

Customer Account Executive/Officer

Credit Control Officer

Facility Support Executive