Abrar Admin

Phil Long Ford of Motor City

<div>Job Summary
The Parts Dispatcher/Claims Administrator oversees the movement of inventory from the warehouse/store to various customer locations (repair shops, body shops, and satellite stores). They are responsible for route optimization, managing a team of drivers, and ensuring that the right part gets to the right place as efficiently as possible. This also requires receiving and processing parts claims to manufacturer.
Key Responsibilities<ul><li>
Route Coordination: Use dispatch software or tracking systems to plan the most efficient delivery routes, accounting for traffic, weather, and urgent &quot;hot&quot; orders.</li><li>
Driver Management: Lead the delivery team, delegate tasks, and coach drivers on safety and customer service.</li><li>
Order Verification: Pull parts for delivery and cross-check invoices against purchase orders to ensure accuracy before the driver leaves.</li><li>
Customer Communication: Act as the primary point of contact for wholesale customers regarding delivery ETAs and order status.</li><li>
Vehicle Oversight: Coordinate routine maintenance for the delivery fleet and ensure drivers are performing daily safety inspections.</li><li>
Backup Support: Step in to deliver parts personally during peak times or driver shortages.</li><li>
Parts Claims:. The position also includes administering parts claims, including receiving, documenting, and processing claims with manufacturers to support timely resolution and maintain inventory integrity.</li></ul>
Required SkillsQualifications<ul><li>
Knowledge: Strong familiarity with automotive parts and terminology is highly preferred.</li><li>
Tech Savvy: Proficiency with GPS tracking, Transportation Management Systems (TMS), and basic computer inventory systems.</li><li>
Physical Ability: Must be able to lift and move parts (often up to 50&ndash;75 lbs) and stand for long periods.</li><li>
Soft Skills: Exceptional multitasking, problem-solving under pressure, and professional communication.</li><li>
Credentials: A valid driver's license and a clean driving record are mandatory</li></ul>
Pay Range<ul><li>
$50,000 - $60,000</li></ul></div>

Parts Dispatcher/Parts Claims

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Phil Long Ford of Motor City

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Parts Dispatcher/Parts Claims