Qureos Mentor

PIB Group

Senior Employee Benefits Coordinator - Group RiskPIB (Employee Benefits) consultants adopt an approach of supporting organisations across all areas of financial and non-financial rewards that meet the needs of a business and its employees. This includes healthcare, corporate pensions, risk, employee benefit communications, and employee benefits technologyWe are seeking an experienced Senior Employee Benefit Coordinator, to work on a Hybrid basis, reporting into any of the following offices, Croydon, as an ideal, however will consider, Manchester, Birmingham, Glasgow.What you'll be doing<ul><li>Own the day-to-day support and delivery for an allocated client portfolio, including renewals administration and general servicing.</li><li>Support Consultants with scheme renewals and rate reviews, following internal processes and SLAs.</li><li>Build strong relationships with clients and providers through detailed scheme knowledge and clear written and verbal communication.</li><li>Provide proactive support across ongoing client services and project-based work.</li><li>Assist advisers and the client-facing team with meeting/report preparation, obtaining and checking quotes, and administering new business in line with compliance requirements.</li><li>Manage workflow to agreed internal service levels and processes; prioritise effectively across multiple deadlines.</li><li>Handle ad hoc client queries, resolving or escalating as appropriate.</li><li>Produce work to a consistently high standard of quality and accuracy.</li><li>Manage claims where appropriate.</li><li>Maintain accurate records across internal systems and databases in line with compliance requirements.</li><li>Prepare employer/employee communication materials.</li><li>Be a positive advocate for internal best practice and continuous improvement.</li><li>Mentor and train less experienced colleagues; share knowledge and cascade useful updates to the wider team.</li><li>Perform quality checks on colleagues' work to ensure accuracy.</li><li>Continue to develop knowledge of wider employee benefits products and the market through internal/external training and, where agreed, qualifications.</li></ul>What we're looking for<ul><li>Proven background in Group Risk within Employee Benefits.</li><li>Strong understanding of renewals processes, rate reviews and provider engagement.</li><li>Excellent organisational skills with experience managing workflows to SLAs.</li><li>Confident communicator with strong relationship-building skills across clients and providers.</li><li>High attention to detail, data accuracy and compliance discipline; proficient with internal systems and Microsoft Office.</li><li>Collaborative team player who role models best practice, mentors others and drives continuous improvement.</li><li>Commitment to continuous learning and professional development.</li></ul>Why PIB Group?PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.We also value ambition and creative thinking. You don't have to tick every box to apply, if you bring fresh ideas and a drive to grow.Inclusion & AccessibilityWe are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.REF-

Senior Employee Benefits Coordinator - Group Risk

SME Employee Benefits ConsultantPIB (Employee Benefits) consultants adopt an approach of supporting organisations across all areas of financial and non-financial rewards that meet the needs of a business and its employees. This includes healthcare, corporate pensions, risk, employee benefit communications and employee benefits technology.We are now looking for a proven dual skilled EB Consultant, seeking their next move up from Associate Level or just considering a change. This role will help SMEs get the most from their people strategies by delivering exceptional advice across Group Risk and Healthcare. You will provide a desk-based service with occasional face-to-face client meetings, supporting and growing an established SME portfolio.What You'll Be Doing<ul><li>Managing and growing an SME portfolio across Group Risk (Life, IP, CI) and Group Healthcare (PMI, Dental, Health Cash Plans).</li><li>Delivering excellent customer outcomes through proactive account management, renewal consulting, and rate reviews.</li><li>Building strong relationships with clients and providers via telephone, MS Teams, and in-person meetings.</li><li>Preparing and delivering employee communications and presentations.</li><li>Coordinating with admin/support teams to ensure service standards, smooth workflows, and timely query resolution.</li><li>Driving retention and new business income targets; identifying cross-sell and up-sell opportunities.</li><li>Collaborating with the wider Insurance Broking and Employee Benefits teams to shape solutions aligned to client needs.</li><li>Supporting quality by conducting peer reviews and ensuring your own work is reviewed where needed.</li></ul>What We're Looking For<ul><li>Dual-skilled consultant experienced in both Group Risk and Group Healthcare products is a must.</li><li>Minimum 2 years' experience in Employee Benefits; prior Consultant or Associate Consultant experience is desirable.</li><li>Strong consulting skills with excellent questioning, listening, and clear written/verbal communication.</li><li>Highly organised with solid administrative capability; confident with MS Word, Excel, PowerPoint, and Outlook.</li><li>Comprehensive knowledge of EB products, market trends, and FCA-regulated environments.</li><li>Team player who thrives in a dynamic setting, focused on client outcomes and achieving financial/service targets.</li><li>Qualifications: GR1 and IF7 desirable; ongoing CPD commitment expected.</li></ul>Compliance, Quality and Conduct<ul><li>Adhere to regulatory requirements and internal policies, including accurate file maintenance and documentation.</li><li>Maintain competency and complete CPD; support team quality via peer reviews.</li><li>Uphold PIB's Code of Conduct: client-first, collaborative, skilled, transparent, and fair, with the highest standards of propriety.</li></ul>What You'll Get<ul><li>Opportunity to shape and grow a high-potential SME portfolio.</li><li>Supportive team environment with strong values and clear development pathways.</li><li>Competitive package with performance-linked rewards.</li></ul>Why PIB Group?PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.We also value ambition and creative thinking. You don't have to tick every box to apply, if you bring fresh ideas and a drive to grow.Inclusion & AccessibilityWe are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.REF-

SME Employee Benefits Consultant

PIB (Employee Benefits) consultants adopt an approach of supporting organisations across all areas of financial and non-financial rewards that meet the needs of a business and its employees. This includes healthcare, corporate pensions, risk, employee benefit communications and employee benefits technologyWe are seeking an experienced Employee Benefit Coordinator, to work on a Hybrid basis, reporting into any of the following offices, Croydon, as an ideal, however will consider, Manchester, Birmingham, Glasgow, Bristol or LeicesterWhat you'll be doing<ul><li>Deliver day-to-day support for allocated clients, including renewals administration and general servicing.</li><li>Support Consultants with scheme renewals and rate reviews across Group Life Assurance, Group Income Protection, Group Critical Illness, and/or Healthcare, following internal processes.</li><li>Build strong relationships with clients and providers through sound scheme knowledge and regular written and verbal communication.</li><li>Provide proactive support on ongoing client services and project-based work.</li><li>Assist advisers and the client-facing team with meeting and report preparation, obtaining/checking quotes and administering new business in line with compliance requirements.</li><li>Manage workflow to agreed internal SLAs and processes.</li><li>Handle ad hoc client queries, resolving or escalating as needed.</li><li>Produce work to a high standard of quality and accuracy.</li><li>Manage claims and medical underwriting where appropriate.</li><li>Maintain accurate client records across internal systems and databases in line with compliance requirements.</li><li>Support preparation of employer/employee communications</li><li>Contribute to internal best practice and continuous improvement.</li><li>Develop knowledge of wider employee benefits products and the market through training and, where agreed, qualifications.</li></ul>What we're looking for<ul><li>Background in Risk or Risk and Healthcare insurance within Employee Benefits.</li><li>Working knowledge of Group Risk products (GLA, GIP, GCI) and/or Healthcare schemes.</li><li>Strong organisational skills with experience managing workflows to SLAs.</li><li>Excellent communication skills and relationship-building with clients and providers.</li><li>High attention to detail and accuracy; confident with data and compliance-led processes.</li><li>Proficient in MS Office (Word,Excel)</li><li>Proactive, collaborative team player with a continuous improvement mindset.</li><li>Commitment to developing market knowledge; openness to training and relevant qualifications.</li></ul>Why PIB Group? PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.We also value ambition and creative thinking. You don't have to tick every box to apply, if you bring fresh ideas and a drive to grow.Inclusion & AccessibilityWe are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.REF-<img src="https://www.jobg8.com/Tracking.aspx?jsVBRRiFIxkVOJGzrNQGs%2fn4tUnTa%2bRVj" width="0" height="0" />

Employee Benefit Coordinator

Join PIB Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

PIB Group

ABOUT_COMPANY

Senior Employee Benefits Coordinator - Group Risk

SME Employee Benefits Consultant

Employee Benefit Coordinator