Abrar Admin

Play Talk & Grow LLC

Job Summary We are a warm and growing pediatric speech therapy practice dedicated to helping children and families. We are seeking a compassionate, organized, and professional Administrative Assistant to be the welcoming first point of contact for our families and to keep our practice running smoothly every day.RESPONSIBILITIESPhone &amp; Client Communication<ul><li>Answer and direct all incoming phone calls in a friendly, professional manner</li><li>Respond to patient and family inquiries via phone and email in a timely fashion</li><li>Triage urgent calls and route messages to the appropriate therapist or clinical staff</li><li>Make outbound reminder calls and follow-up calls as needed</li></ul>Schedule &amp; Appointment Management<ul><li>Maintain and manage therapist calendars and appointment scheduling software</li><li>Schedule, confirm, reschedule, and cancel patient appointments as needed</li><li>Coordinate care plans and recurring therapy schedules across multiple providers</li><li>Monitor waitlists and proactively fill openings to maximize therapist availability</li><li>Prepare daily appointment summaries and notify clinical staff of changes</li></ul>General Administrative Duties<ul><li>Collect, verify, and maintain accurate patient intake forms and demographic information</li><li>Process insurance verifications, co-pays, and billing paperwork</li><li>Maintain organized electronic and paper filing systems in compliance with HIPAA</li><li>Order and manage office supplies and ensure the office is fully stocked</li><li>Assist clinical staff with administrative projects and practice initiatives as assigned</li></ul>QUALIFICATIONSRequired<ul><li>High school diploma or equivalent; associate's or bachelor's degree preferred</li><li>1+ years of administrative or receptionist experience, ideally in a healthcare setting</li><li>Excellent verbal and written communication skills</li><li>Proficiency with scheduling software, EMR/EHR systems, and Microsoft Office or Google Suite</li><li>Strong organizational skills and the ability to manage multiple priorities simultaneously</li></ul>Preferred<ul><li>Experience working with pediatric patients or families in a clinical environment</li><li>Familiarity with medical billing and insurance verification processes</li><li>Bilingual candidates are strongly encouraged to apply</li></ul>Pay: $20.00 - $25.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: Hybrid remote in Asheville, NC 28806

Office Assistant/Receptionist

Join Play Talk & Grow LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Play Talk & Grow LLC

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Office Assistant/Receptionist