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PMV Groups

Customer Support Engineerwe are hiring for freshers who has diploma or degree in electrical/electronics/biomedicalWe are looking for a Biomedical candidate who should have basic knowledge of X-ray machines along with min one year of work experience/freshers.Should be able to handle the equipment's breakdown calls, Preventive Maintenance, Installations and service Revenue Follow-up.Note: Candidate should be ready to travel anytime (fieldwork) for the allocated regions.Responsibilities:Reporting to Regional Service Manager &amp; General Manager Service Manage Breakdown calls in the assigned territory for the MIF. Attain quick response time and reduce the downtime. Carry out installations of new machines as per the commitment and impart training to customer for optimum use of the equipment. Acquire after Service Contract such as CMC &amp; AMC in the assigned territory. Provide Preventive Maintenance for the MIF under warranty &amp;amp; Service Contract so as to reduce repeated breakdown calls and improve performance of the units. Updating of service records on SIMS/CRM. Ensure proper updating of service records on SIMS/CRM by the regional service team. Creating Installation records. Manage proper delivery of service parts to customer and send back defective parts. Adhoc work given by HODJob Type: Full-timePay: ₹20,000.00 - ₹30,000.00 per monthWork Location: In person

Customer Support Engineer

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PMV Groups

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Customer Support Engineer