Qureos Mentor

Poulin Marketplace: Coffee and Tea

Poulin Design Center has been a family-owned home remodeling company for over 40 years! We are looking for a Call Center Lead-Setter who fits our company culture, is innovative, has integrity, and will help us continue our reputation of above and beyond customer service and quality work.Call Center Lead-Setter Qualifications:<ul><li>High School diploma or equivalency, required</li><li>1 (+) year(s) of sales and appointment setting experience; proficiency in Microsoft Office 365 and various applications; knowledge of our brands, preferred.</li><li>A passion for customer service and working as a team.</li><li>Effective interpersonal communication, time management, and organizational skills.</li><li>Directed decision-making, problem-solving, and adaptability to challenges.</li></ul>Call Center Lead-Setter Responsibilities:<ul><li>Attend goal-setting meetings with management and team.</li><li>Operate a multi-line phone system and transfer call to the appropriate extension.</li><li>Review daily call cues to verify appointment confirmations and leads.</li><li>Coordinate all schedules of Remodel Design Associates and Solar Sales Consultants.</li><li>Cover the Front Desk with walk-in traffic and events as needed.</li></ul>Pay: $18.00-$20.00/hr. plus bonuses.Benefits:<ul><li>401(k) profit-sharing retirement plan</li><li>Dental insurance</li><li>Employee discount</li><li>Medical insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Schedule:<ul><li>Full-time 32-40 hours per week on-site, .5-1-hour lunch, non-exempt.</li><li>Monday-Friday (8:30pm-5:00pm).</li><li>Rotating Saturday (9:30am-3:00pm)</li></ul>Application Question(s):<ul><li>Are you able to pass a motor vehicle report, background check, and drug screening for illegal substances?</li><li>Are you authorized to work in the U.S.?</li></ul>If you feel you are the right fit for this position, apply here or in-person at our Design Center or Marketplace: https://poulindesigncenter.com/careers/Job Types: Full-time, Part-timeProjected Total Compensation: $20.00 - $22.00 per hourExpected hours: 24 &ndash; 40 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Referral program</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Call Center Representative

Join Poulin Marketplace: Coffee and Tea and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Poulin Marketplace: Coffee and Tea

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Call Center Representative