Qureos Mentor

Pregnancy Resource Center

<div>Job Purpose: As an ambassador of Jesus Christ, the Receptionist serves as the first point of contact for Aspire Women&rsquo;s Clinic patients, providing a warm, organized, and welcoming environment. This role is essential in ensuring smooth clinic operations, effective communication, and administrative excellence. The Receptionist plays a crucial part in follow-up care, appointment coordination, and patient hospitality&mdash;helping to build trust and continuity throughout each patient's experience. In addition, this role is a key team player providing key administrative support for both clinic and ARC staff. 


RESPONSIBILITIES: 
Client Interaction &amp; Front Desk Care
<ul>
<li>Greet and check in patients in a compassionate and professional manner</li>
<li>Interact with patients on the phone regarding appointments and schedule</li>
<li>Make follow-up phone calls and reach out to patients who missed appointments</li>
<li>Communicate and coordinate with clients regarding transportation, including ordering third-party transportation (ie: Lyft)</li>
<li>Assists with Care Coordinator responsibilities as needed, including completing patient intake and sharing faith-based encouragement consistent with the clinic&rsquo;s mission and values</li>
<li>Collaborate with Call Center as needed to facilitate smooth clinic operations</li>
<li>Maintain confidentiality by making sure door between lobby and clinic remain close</li></ul> 


Administrative Support &amp; Data Entry
<ul>
<li>Schedule follow-up appointments as needed</li>
<li>Audit patient charts for accuracy and completeness</li>
<li>Track and maintain key metrics as requested by Manager</li>
<li>Support clinic staff as needed with administrative tasks (copies, scan, etc.)</li>
<li>Enter daily information into electronic medical records</li>
<li>Utilize HopeSync to share relevant resources with patients and send out real-time prayer requests and praises to prayer team.</li>
<li>Utilize flag system in electronic medical record to facilitate smooth transition of patients from clinic to ARC</li>
<li>Order office supplies</li>
<li>Receive deliveries</li>
<li>Maintain receipts and complete expense reports</li></ul> 


Event &amp; Hospitality Coordination
<ul>
<li>Manage lobby upkeep and maintain inventory of clinic supplies</li>
<li>Assist as needed with class coordination and meal sign-ups at ARC</li></ul> 


Other Responsibilities
<ul>
<li>Attend departmental and volunteer meetings as necessary.</li>
<li>Assist with fundraisers/event planning and tours as necessary.</li></ul> 


Qualifications<div> 
<ul><li>
Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord.</li></ul>
<ul><li>Exhibits a strong commitment and dedication to the pro-life position.</li></ul>
<ul><li>Agree with and is willing to uphold Statement of Principle, Statement of Faith, and policies of the ministry.</li></ul>
<ul><li>Possess the characteristics of self-control, honesty, humility, courteousness, respectfulness, and responsibility when engaging with staff, volunteers, and management.</li></ul>
<ul><li>Willing to submit to leadership and utilize influence to facilitate unity amongst the team while serving in the ministry joyfully.</li></ul>
<ul><li>Possess a high emotional intelligence with the ability to stay calm and collected in stressful situations.</li></ul>
<ul><li>Has the ability to work well as part of a team.</li></ul>
<ul><li>Has the ability to carry out assigned tasks and duties with minimal supervision.</li></ul>
<ul><li>Integrity to maintain patient and client confidentiality at all times.</li></ul>
<ul><li>Good organizational skills, attention to detail and ability to follow-through on tasks to completion.</li></ul>
<ul><li>Required bilingual communication skills in both English and Spanish.</li></ul></div></div>

Receptionist

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Pregnancy Resource Center

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Receptionist