Qureos Mentor

Prime Security Services Limited

We are looking for a Control Room Operator / Customer Support AgentDuties and responsibilities:<ul><li>Handle incoming calls</li><li>Monitor Control Room Systems</li><li>Provide customer service when called upon to do so</li><li>Handle crises and emergencies calmly and with confidence</li><li>Ensure all safety and emergency procedures are followed</li><li>CCTV monitoring</li><li>Scheduling staff and updating the system</li><li>Collects information and data, creates and provides reports, and maintains effective communications with a wide variety of stakeholders</li><li>Performs data entry in a timely, accurate, and inclusive manner</li><li>Liaises with employees and vendors in a helpful, cordial, and proactive manner</li><li>Participates in departmental meetings as required</li><li>Communicate concerns, process improvement ideas, or other opportunities for improvement to the Supervisor</li><li>Performs other duties as required</li><li>Support other departments when required.</li></ul>Working Hours will be as per UK time. Day and Night shift patterns.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you flexible working day and night?</li></ul>Experience:<ul><li>customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Control Room Operator / Customer Support Agent

Join Prime Security Services Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Prime Security Services Limited

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Control Room Operator / Customer Support Agent