Abrar Admin

Privevoy tours and travels

We are seeking a seasoned Tour Operations Specialist with a minimum of 3 years of experience to lead our logistical operations between the UAE and India. This role serves as the critical link between our Abu Dhabi headquarters and our Kerala-based operations team. The ideal candidate will possess deep industry knowledge of both regions, ensuring premium service delivery for outbound and inbound travelers.Key Responsibilities<ul><li>Strategic Itinerary Planning: Lead the design and execution of high-end travel packages, specifically catering to the preferences of UAE-based travelers visiting India and Indian tourists exploring the GCC.</li><li>End-to-End Operational Oversight: Manage all ground logistics, including transport, luxury accommodation, and local activities, ensuring seamless coordination between the Kerala hub and Abu Dhabi office.</li><li>Supplier &amp; Vendor Relations: Leverage a strong existing network to negotiate contracts and service level agreements (SLAs) with DMCs, airlines, and hospitality partners in both India and the UAE.</li><li>Documentation &amp; Compliance: Oversee visa processing, travel insurance, and international travel permits, ensuring 100% compliance with UAE Federal Authority for Identity and Citizenship (ICP) and Indian Bureau of Immigration regulations.</li><li>Quality Assurance: Monitor service standards across all touchpoints, implementing feedback loops to maintain Indeed&rsquo;s reputation for operational excellence.</li><li>Crisis &amp; Escalation Management: Act as the senior point of contact for resolving complex on-ground emergencies, flight disruptions, or last-minute itinerary changes.</li><li>Market Analysis: Identify emerging travel trends in the UAE-India corridor to develop innovative &quot;Experiential&quot; and &quot;Wellness&quot; tour products.</li></ul>Requirements &amp; Qualifications<ul><li>Experience: Minimum 5 years of professional experience in tour operations, with a proven track record in the UAE and Indian markets.</li><li>Language Skills: Fluency in English, Malayalam, and Hindi is essential for high-level negotiation and client interaction.</li><li>Education: Bachelor&rsquo;s degree in Tourism, Hospitality Management, or a related field; IATA certification is highly preferred.</li><li>Leadership Qualities: Ability to manage remote teams in Kerala while reporting directly to the Abu Dhabi executive team.</li></ul>Job Types: Full-time, PermanentWork Location: Hybrid remote in Calicut, Kerala (Calicut, Kozhikode District)

Tour Operations Specialist

Join Privevoy tours and travels and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Privevoy tours and travels

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Tour Operations Specialist