Urwah Admin

Programmers Force

Job SummaryWe are looking for a Junior Project Coordinator who can work across multiple departments and support ongoing projects, operational tasks, and management reporting. This role is ideal for someone who is highly organized, proactive, and comfortable wearing multiple hats in a fast-paced tech environment.The candidate will closely coordinate with Project Managers, Product, Sales, Operations, and Senior Management to ensure smooth execution of tasks, timelines, and deliverables.Key ResponsibilitiesProject Coordination<ul><li>Assist in planning, tracking, and coordinating multiple projects simultaneously.</li><li>Follow up on tasks, deadlines, and deliverables with cross-functional teams.</li><li>Maintain project documentation, trackers, and status reports.</li><li>Support project meetings by preparing agendas, notes, and action items.</li></ul>Cross-Functional Collaboration<ul><li>Act as a coordination point between Product, Tech, Sales, Marketing, and Operations teams.</li><li>Ensure clear communication and alignment between stakeholders.</li><li>Escalate risks, delays, or blockers in a timely manner.</li></ul>Reporting &amp; Analysis<ul><li>Prepare weekly and monthly project status reports for management.</li><li>Track KPIs, progress metrics, and operational data.</li><li>Assist in basic analysis to support decision-making.</li></ul>Operational &amp; Management Support<ul><li>Support senior management with ad-hoc tasks related to projects and operations.</li><li>Help streamline processes and improve internal workflows.</li><li>Assist in documentation, SOPs, and internal presentations.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Project Management, Computer Science, or a related field.</li><li>0&ndash;2 years of experience in project coordination, operations, or business support roles.</li><li>Strong organizational and time-management skills.</li><li>Excellent verbal and written communication skills.</li><li>Comfortable working with multiple stakeholders and shifting priorities.</li><li>Proficiency in MS Excel / Google Sheets, PowerPoint, and basic reporting tools.</li><li>Familiarity with project management tools (Trello, Jira, Asana, ClickUp, or similar) is a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Junior Project Coordinator – Cross-Functional

Job OverviewWe are looking for a confident and target-driven Telesales Executive to join our international sales team. The role involves outbound cold calling, lead engagement, and initial qualification of prospects for our B2B / SaaS offerings. This position is ideal for candidates who are comfortable with high call volumes and aspire to grow into Sales Development (SDR) or Account Executive roles.Key Responsibilities<ul><li>Make outbound cold calls to international prospects (US, UK, EU markets).</li><li>Introduce company products/services clearly and professionally.</li><li>Identify decision-makers and qualify leads based on defined criteria.</li><li>Understand customer needs and schedule demos or meetings for senior sales team.</li><li>Maintain accurate records of calls, leads, and follow-ups in CRM.</li><li>Achieve daily, weekly, and monthly call and conversion targets.</li><li>Handle objections confidently and communicate value propositions effectively.</li><li>Collaborate with Sales Managers and Closers to improve lead quality.</li><li>Stay updated on product knowledge, scripts, and sales processes.</li><li>Follow compliance, data privacy, and company communication guidelines.</li></ul>Required Skills &amp; Qualifications<ul><li>1&ndash;3 years of experience in Telesales, Cold Calling, SDR, or Inside Sales.</li><li>Excellent spoken English with a neutral or international accent.</li><li>Strong persuasion, negotiation, and objection-handling skills.</li><li>Comfortable working in night shifts for international clients.</li><li>Ability to work with CRM tools, dialers, and lead lists.</li><li>Results-oriented mindset with the ability to work under pressure.</li><li>Basic understanding of B2B sales or SaaS sales is a plus.</li><li>Bachelor&rsquo;s degree preferred but not mandatory.</li></ul>Preferred (Nice to Have)<ul><li>Experience selling to US / UK markets.</li><li>Prior exposure to B2B SaaS, IT services, or software products.</li></ul>*Job Type: Full-timePay: Rs75,000.00 - Rs110,000.00 per monthWork Location: In person

Telesales Executive – International (Night Shift)

Job OverviewWe are urgently hiring a Management Executive &ndash; Operations &amp; Strategy to work closely with senior leadership and support the organization in cross-functional execution, operational coordination, and strategic initiatives. This role is ideal for a high-ownership, execution-driven professional who can manage priorities, coordinate across teams, and assist leadership in day-to-day and strategic matters.Key Responsibilities<ul><li>Work directly with senior management to support strategic and operational initiatives</li><li>Coordinate with multiple departments (Sales, HR, Finance, Engineering, Product) to ensure execution of management directives</li><li>Track tasks, action items, and deliverables; follow up to ensure timely completion</li><li>Prepare reports, summaries, presentations, and dashboards for leadership reviews</li><li>Assist in planning, process improvements, and operational documentation</li><li>Support internal meetings, reviews, and cross-functional discussions</li><li>Handle ad-hoc, urgent, and confidential assignments with professionalism</li><li>Identify gaps, bottlenecks, and opportunities for operational improvement</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, Economics, or related field</li><li>1&ndash;4 years of experience in management, operations, business support, or coordination roles</li><li>Strong written and verbal communication skills in English</li><li>Excellent organizational, follow-up, and multitasking abilities</li><li>Ability to work under pressure and meet tight deadlines</li><li>High ownership, reliability, and execution mindset</li><li>Proficient in MS Office / Google Workspace</li></ul>Preferred Profile<ul><li>Experience in tech, SaaS, startup, or IT services environment</li><li>Comfortable working directly with senior leadership</li><li>Flexible with working hours when required</li><li>Lahore-based candidates preferred</li><li>Immediate joiners highly encouraged</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs150,000.00 per monthWork Location: In person

Management Executive – Operations & Strategy (Immediate Hiring)

Job OverviewWe are looking for a Client Support Executive to join our growing team. The ideal candidate will be responsible for providing timely, professional, and high-quality support to our international clients, ensuring client satisfaction and long-term retention. This role requires strong communication skills, problem-solving ability, and a customer-first mindset in a SaaS/tech-driven environment.Key Responsibilities<ul><li>Act as the first point of contact for clients via email, chat, and calls.</li><li>Resolve client queries, issues, and complaints in a timely and professional manner.</li><li>Understand product features and workflows to guide clients effectively.</li><li>Coordinate with internal teams (Product, Engineering, Sales) to resolve technical or service-related issues.</li><li>Track, document, and follow up on client issues using CRM or ticketing tools.</li><li>Maintain high customer satisfaction (CSAT) and ensure SLA compliance.</li><li>Assist in onboarding new clients and provide product walkthroughs when required.</li><li>Identify recurring issues and share insights with the product/support teams for improvement.</li><li>Maintain accurate records of client interactions and support activities.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, IT, or a related field.</li><li>1&ndash;3 years of experience in client support, customer success, or customer service (SaaS/IT preferred).</li><li>Excellent verbal and written communication skills in English.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to handle international clients and work in night or rotational shifts.</li><li>Familiarity with CRM, ticketing systems, or helpdesk tools is a plus.</li><li>Customer-centric attitude with a calm and professional approach.</li></ul>Preferred Skills<ul><li>Experience supporting B2B or SaaS products.</li><li>Understanding of SLAs, KPIs, CSAT, and client retention metrics.</li></ul>*Job Type: Full-timePay: Rs65,000.00 - Rs150,000.00 per monthWork Location: In person

Client Support Executive

Job OverviewWe are hiring a Business Operations Executive to support senior leadership in cross-functional execution, coordination, and day-to-day business operations. This role is ideal for a highly reliable, proactive, and adaptable professional who can work across departments, manage priorities, and ensure smooth execution of management directives.Key Responsibilities<ul><li>Work closely with senior management to execute strategic and operational initiatives</li><li>Coordinate with multiple departments (Sales, HR, Finance, Tech, Product) to ensure timely execution of tasks</li><li>Track action items, follow up with stakeholders, and ensure deadlines are met</li><li>Prepare reports, summaries, presentations, and business updates for leadership</li><li>Assist in process improvement, documentation, and operational planning</li><li>Support meetings, internal reviews, and cross-team coordination</li><li>Handle ad-hoc and urgent assignments as required by management</li><li>Maintain confidentiality and professionalism in all business matters</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, Economics, or related field</li><li>1&ndash;4 years of experience in business operations, management executive, or coordination roles</li><li>Strong communication skills (verbal &amp; written English)</li><li>Excellent organizational, multitasking, and follow-up skills</li><li>Ability to work under pressure and handle multiple priorities</li><li>Strong problem-solving and execution mindset</li><li>Proficient in MS Office / Google Workspace</li></ul>Preferred Profile<ul><li>Experience working in a tech, SaaS, startup, or IT services environment</li><li>Comfortable working directly with senior leadership</li><li>High ownership, flexibility, and willingness to wear multiple hats</li><li>Lahore-based candidates preferred</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs150,000.00 per monthWork Location: In person

Business Operations Executive

Bidding &amp; Lead Generation<ul><li>Identify relevant projects and craft tailored proposals for SaaS, IT services, or software development projects.</li><li>Write winning bids that align with client requirements and company capabilities.</li><li>Maintain a high response rate and follow up on submitted proposals.</li><li>Generate qualified leads through organic methods, outreach, and networking.</li></ul>Business Development<ul><li>Conduct market research to identify new business prospects and potential clients.</li><li>Support the sales pipeline by scheduling meetings, demos, and follow-ups.</li><li>Collaborate with technical teams to prepare cost estimates, timelines, and project scope documents.</li><li>Maintain CRM records and update lead status regularly.</li><li>Build long-term relationships with clients to drive repeat business.</li></ul>Communication &amp; Coordination<ul><li>Draft professional emails, proposals, and client communications.</li><li>Participate in client calls to understand project requirements.</li><li>Coordinate with internal departments (sales, product, engineering) to ensure smooth project handover.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, IT, Marketing, or a related field.</li><li>6 months &ndash; 2 years of experience in bidding, lead generation, or business development (preferably in IT/SaaS)</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

B2B Sales Executive - Night Shift

About the RoleWe are looking for a proactive and energetic SDR to join our Global Sales Team. The ideal candidate will focus on top-of-funnel sales activities, build high-quality pipelines, and generate qualified meetings for the Account Executives.This role requires excellent communication, lead qualification skills, and the ability to understand SaaS/Fintech products to engage prospects effectively.Key ResponsibilitiesLead Generation &amp; Prospecting<ul><li>Build and manage a qualified sales pipeline through outbound prospecting (email, LinkedIn, calls).</li><li>Identify ideal customer profiles, research leads, and initiate first contact.</li><li>Execute outreach sequences using CRM and sales engagement tools.</li></ul>Qualification &amp; Discovery<ul><li>Conduct basic discovery calls to understand prospect needs and product fit.</li><li>Score and qualify leads before handing them over to Account Executives.</li><li>Maintain high conversion rates from MQL &rarr; SQL.</li></ul>Sales Operations<ul><li>Manage all activities in CRM (HubSpot/Salesforce) with accurate data entry.</li><li>Track outreach analytics and ensure KPIs are consistently achieved.</li><li>Collaborate with Marketing for nurturing campaigns and inbound lead follow-up.</li></ul>Collaboration<ul><li>Work with Account Executives to improve lead quality and conversion.</li><li>Share insights on customer pain points and market trends.</li><li>Coordinate with Product and Marketing teams for prospect feedback.</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s degree (Business, Marketing, IT, or related field preferred).</li><li>1&ndash;2 years of experience in SDR, BDR, or Inside Sales (SaaS/Fintech is a plus).</li><li>Excellent communication&mdash;clear spoken English and business writing skills.</li><li>Strong understanding of sales funnels, lead scoring, and outbound strategies.</li><li>Experience with CRM tools (HubSpot, Salesforce, Pipedrive, or Zoho).</li><li>Ability to work independently during Night Shift and meet weekly KPIs.</li><li>A highly coachable, energetic, and persistent personality.</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs120,000.00 per monthWork Location: In person

Sales Development Representative - (Night Shift)

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