Cross Functional Research Associate

Key Responsibilities

• Conduct deep-dive research into best practices across functions — HR (talent acquisition, performance management, compensation, culture), marketing (demand generation, brand, content), sales (pipeline management, enablement, outbound), operations, finance, and customer success
• Benchmark PF's current processes, policies, tools, and metrics against industry leaders and regional peers; identify gaps and quantify opportunities for improvement
• Track emerging trends, tools (including AI-driven tooling), frameworks, and regulatory developments relevant to each function
• Convert findings into concise, decision-ready outputs — one-pagers, comparison matrices, playbook drafts, SOP recommendations, and executive briefs
• Partner with department heads to validate findings, pilot recommended practices, and document what works into PF's internal playbooks
• Support leadership with ad-hoc research requests — competitor analysis, vendor/tool evaluations, policy comparisons, and market scans — with fast turnaround
• Maintain a structured, searchable repository of research, benchmarks, and sources

What Success Looks Like

• Each core function has a documented benchmark of its practices vs. market best practice
• Leadership receives a recurring research digest highlighting practices worth adopting, with clear recommendations
• Research outputs are consistently rated as clear, well-sourced, and immediately usable by stakeholders

Requirements

• Bachelor's degree in Business Administration, Economics, Management, HR, Marketing, or a related field
• 1–3 years of experience in research, consulting, strategy, business analysis, or a generalist operations role
• Demonstrated ability to research a topic from scratch, evaluate source credibility, and distill large amounts of information into structured insights
• Strong writing skills — able to produce crisp executive summaries, comparison tables, and structured reports in English
• Intellectually curious, self-directed, and comfortable working across multiple domains simultaneously with minimal supervision

Nice to Have

• Exposure to management consulting, market research firms, or a fast-scaling startup environment
• Familiarity with functional metrics (e.g., attrition, CAC, pipeline conversion, NPS) and how to interpret them
• Experience using AI tools (Claude, ChatGPT, Perplexity, etc.) to accelerate research and synthesis
• Basic data skills — Excel modelling, survey design, or simple dashboarding

Core Competencies

• Analytical rigor and structured thinking
• Speed with quality — fast turnaround without sacrificing accuracy
• Clear, concise business communication
• Stakeholder management across functions and seniority levels
• Ownership and follow-through from research to adoption

Pay: Rs50,000.00 - Rs100,000.00 per month

Work Location: In person