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Prosperity Hospitality Management

Company Overview Prosperity Hospitality Management is a dynamic hotel management company operating within the Sulphur, &lt;Louisiana area. We specialize in managing limited and select service branded hotels, dedicated to delivering exceptional guest experiences and operational excellence.Job Overview We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our hotel. In this vital role, you will manage guest check-ins and check-outs, handle inquiries with professionalism, and ensure smooth front office operations. Your enthusiasm and organizational skills will help create a positive first impression for our guests and support the overall success of our team.Responsibilities<ul><li>Greet guests warmly and assist with check-in/check-out procedures efficiently</li><li>Manage multi-line phone systems to answer inquiries, take reservations, and provide information</li><li>Handle guest requests, complaints, and support needs with a friendly, solution-oriented approach</li><li>Maintain accurate records using computer skills, including data entry, filing, and proofreading</li><li>Coordinate office management tasks such as calendar management, appointment scheduling, and document organization</li><li>Support administrative functions like billing, bookkeeping, and supporting guest support services</li><li>Utilize office software including Microsoft Office and Google Workspace to prepare reports and correspondence</li></ul>Qualifications<ul><li>Proven experience in front desk operations or office management roles, preferably within hospitality or medical/dental reception settings</li><li>Strong computer literacy with proficiency in Microsoft Office, Google Workspace, QuickBooks, and multi-line phone systems</li><li>Excellent customer service skills with professional phone etiquette and bilingual abilities preferred</li><li>Exceptional organizational skills with attention to detail in data entry, filing, proofreading, and time management</li><li>Previous clerical or administrative experience is highly desirable</li><li>Ability to handle multiple tasks efficiently while maintaining a positive attitude in a fast-paced environment</li><li>Personal assistant or medical receptionist experience is a plus but not required</li></ul>Join us to be part of a vibrant team committed to delivering outstanding service while advancing your career in a supportive environment!Pay: $10.00 - $12.00 per hourWork Location: In person

Front Desk Agent

Join Prosperity Hospitality Management and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Prosperity Hospitality Management

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Front Desk Agent