Urwah Admin

Qatar National Bank

<p><b>Saha Satış Temsilcisi</b>, sorumluluğundaki &uuml;r&uuml;n/m&uuml;şteri grubundan elde edilecek <b>satış</b>, kar ve m&uuml;şteri memnuniyeti hedeflerini ger&ccedil;ekleştirme amacıyla, m&uuml;şterileri arama ve şirkete kazandırma g&ouml;revini &uuml;stlenir.</p><p>Satış temsilcisi olmak i&ccedil;in eğitim zorunluluğu yoktur ama satış temsilcisi ortalama 2 yıllık &uuml;niversite eğitimi alır. Satış temsilcisi olmak i&ccedil;in <b>iki yıllık &ouml;n lisans eğitimi almak yeterlidir</b>. Ayrıca bu b&ouml;l&uuml;mleri okumayan kişiler de gerekli yetkinliğe sahip olursa satış temsilcisi olabilirler.</p><p>İş T&uuml;r&uuml;: Tam zamanlı</p><p>Maaş: 22.104,00TRY - 70.000,00TRY aylık</p>

BİREYSEL SAHA SATIŞ TEMSİLCİSİ QNB

<div>Job Purpose Summary:<p><br>
The incumbent will perform the settlement, processing and reconciliation transactions pertaining to all accounts and will ensure customer satisfaction.</p>
Essential Duties &amp; Responsibilities by Dimensions:<p><b><br>
A. Shareholder &amp; Financial:</b></p><ul><li>Implements KPI's and best practices for Senior Officer, Accounting &amp; Settlement role.</li><li>Act within the limits of the powers delegated to the incumbent.</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li></ul><p></p><p><b>
B. Customer (Internal &amp; External):</b></p><ul><li>To assist customers in all their queries on Bank's product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p></p><p><b>
C. Internal (Processes, Products, Regulatory):</b></p><ul><li>Process charge backs and disputes within the required period in order to reduce losses.</li><li>Ensure posting of transactions on a daily basis so that operating standards are fulfilled.</li><li>Process card disputes in an accurate and timely basis to meet customer demands.</li><li>Reconcile the accounts on a daily basis.</li><li>Assist branches and related departments as needed</li><li>Answer questions and resolve problems as needed.</li><li>Keep management informed of area activities and of any significant problems.</li><li>Attend and participate in meetings as required.</li><li>Stay abreast of changes in Card Processing operations and policies.</li><li>Efficiently handle card dispatch process, postproduction in order to ensure timely deliveries to customers within the agreed turn around times.
</li><li>Extract MIS on timely basis to monitor activities &amp;/or potential Errors.
</li><li>Ensure compliance with all legal and regulatory pronouncements.</li><li>Ensure full awareness of all the policies and procedures issued in relation to money laundering prevention.
</li></ul><p></p><p><b>D. Learning &amp; Knowledge:</b></p><ul><li>Stay abreast of changes in Card Processing operations and policies.</li><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul><p></p>
Education/Experience Requirements:<ul><li><p><br>
Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)</p></li></ul>
Required Special Skills:<ul><li><br>
Good verbal and written communication skills (including report writing) in English and Arabic.
</li><li>Ability to make decisions and follow through with initiatives.</li><li>Computer skills (MS Office and bank applications).</li><li>Good problem solving skills.</li><li>Planning, organizing and analytical ability.</li><li>Ability to effectively interact at all levels in the bank and outside contacts</li></ul></div>

Senior Officer Accounting & Settlement (Qatarization)

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Operations
</div></li><li><div><b>Department</b>
</div><div>Operations
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>24-Dec-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Purpose Summary:</b></h5>
</div><div><p>The incumbent will perform the settlement, processing and reconciliation transactions pertaining to all accounts and will ensure customer satisfaction.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Essential Duties &amp; Responsibilities by Dimensions:</b></h5>
</div><div><p><b>A. Shareholder &amp; Financial:</b></p><ul><li>Implements KPI&rsquo;s and best practices for Senior Officer, Accounting &amp; Settlement role.</li><li>Act within the limits of the powers delegated to the incumbent.</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li></ul><p></p><p><b>
B. Customer (Internal &amp; External):</b></p><ul><li>To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p></p><p><b>
C. Internal (Processes, Products, Regulatory):</b></p><ul><li>Process charge backs and disputes within the required period in order to reduce losses.</li><li>Ensure posting of transactions on a daily basis so that operating standards are fulfilled.</li><li>Process card disputes in an accurate and timely basis to meet customer demands.</li><li>Reconcile the accounts on a daily basis.</li><li>Assist branches and related departments as needed</li><li>Answer questions and resolve problems as needed.</li><li>Keep management informed of area activities and of any significant problems.</li><li>Attend and participate in meetings as required.</li><li>Stay abreast of changes in Card Processing operations and policies.</li><li>Efficiently handle card dispatch process, postproduction in order to ensure timely deliveries to customers within the agreed turn around times.
</li><li>Extract MIS on timely basis to monitor activities &amp;/or potential Errors.
</li><li>Ensure compliance with all legal and regulatory pronouncements.</li><li>Ensure full awareness of all the policies and procedures issued in relation to money laundering prevention.
</li></ul><p></p><p><b>D. Learning &amp; Knowledge:</b></p><ul><li>Stay abreast of changes in Card Processing operations and policies.</li><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul><p></p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education/Experience Requirements:
</b></h5></div><div><ul><li><p>Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)</p></li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>QID (Front &amp; Back)</li></ul>
<ul><li>Passport</li></ul>
<ul><li>Education Certificate
</li></ul><ul><li>Birth Certificate</li></ul></div></div></div></div></div><div></div>

Senior Officer Accounting & Settlement

<div>Job Purpose Summary:<p><br>
The incumbent will be responsible for timely and accurate processing of outward and inward remittance requests including salary transfers, process clearing and collections activities(inward/outward) and post-dated cheques (PDCs) for the Group's retail, corporate and governmental entities/clientele. In doing so, the incumbent will adhere to the approved policy/ procedures and related processes in place for processing the same.</p>
Essential Duties &amp; Responsibilities by Dimensions:<p><b><br>
A. Shareholder &amp; Financial:</b></p><ul><li>Perform daily balancing of the related suspense/ transit accounts used for processing outward/ inward remittance requests and notifying the Supervisor Remittance of long outstanding transactions that have not yet been cleared for initiation of timely follow-up in this regard, and thereby help avoid any losses to the Group on account of such transactions.</li><li>Implements KPI's and best practices for Senior Associate, Transaction Services role.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p></p><p><b>
B. Customer (Internal &amp; External):</b></p><ul><li>Provide adequate and efficient remittance processing, bulk processing services (i.e. clearing/collection, salary transfers, post-dated cheques (PDCs) to internal customers including QNB domestic branches and thereby help them serve external customers including retail/corporate and government customers in a more efficient manner, resulting in increased external customer satisfaction levels.</li><li>To assist customers in all their queries on Bank's product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required</li></ul><p></p><p><b>
C. Internal (Processes, Products, Regulatory):</b></p><ul><li>Adhere to the established processes and controls (automated/ manual) to prevent/ detect the transfer of funds to/ from potentially suspect countries, banks, individuals, entities to ensure compliance with applicable anti-money laundering (AML) rules/ regulations.</li><li>Adhere to the existing and approved policies/ procedures pertaining to processing of outward/ inward remittances and applicable QCB regulations in this regard.</li><li>Ensure any suspicious transactions identified are timely informed to and discussed with the Supervisor Corporate/ his superior for resolution and if required, reported to the Head of AML (reporting to Group Compliance).</li><li>Constantly strive to reduce/minimize all kinds of errors while processing requests pertaining to the department.</li><li>Ensure all requests received during the day are completely, accurately and timely processed within the prescribed TAT and that any pending items are identified and promptly attended to on the following day.</li><li>Maintain proper and adequate records/documents with respect to all processes pertaining to the department and to ensure the same is in line with the policy/ procedures and pertinent regulatory requirements.</li><li>Ensure that duly authorized mandates are received from the corporate/ government clients pertaining to salary transfer requests, along with the respective employee-related information, prior to processing such transactions.</li><li>Ensure efficient, complete and accurate transaction processing, operability of related systems and adherence to established/approved procedures.</li><li>With regards to swift transfers, liaise with the help desk function for resolving SWIFT/tested telex related issues.</li></ul>
Education/Experience Requirements:<ul><li><br>
Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
</li><li>At least 2 years of relevant experience, preferably within a highly rated international bank / banking operations.</li></ul>
Required Special Skills:<ul><li><br>
Good oral and written communication skills in English and Arabic.</li><li>Computer literacy and knowledge in MS Office and banking applications.</li><li>Knowledge of the remittance/collection rules/regulations, including pertinent regulatory directives (including AML rules/ regulations) and related best practices.</li><li>Good knowledge of SWIFT related operations, including usage of SWIFT terminals, related codes and operation of tested telex.</li><li>Ability to handle multiple priorities effectively in a deadline-oriented environment.</li><li>Detail oriented with good analytical skills</li><li>Professional attitude and demeanor.
</li><li>Effective team player and efficient worker</li></ul></div>

Senior Associate Transaction Services (Qatarization)

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Operations
</div></li><li><div><b>Department</b>
</div><div>Operations
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>24-Dec-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Purpose Summary:</b></h5>
</div><div><p>The incumbent will be responsible for timely and accurate processing of outward and inward remittance requests including salary transfers, process clearing and collections activities(inward/outward) and post-dated cheques (PDCs) for the Group&rsquo;s retail, corporate and governmental entities/clientele. In doing so, the incumbent will adhere to the approved policy/ procedures and related processes in place for processing the same.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Essential Duties &amp; Responsibilities by Dimensions:</b></h5>
</div><div><p><b>A. Shareholder &amp; Financial:</b></p><ul><li>Perform daily balancing of the related suspense/ transit accounts used for processing outward/ inward remittance requests and notifying the Supervisor Remittance of long outstanding transactions that have not yet been cleared for initiation of timely follow-up in this regard, and thereby help avoid any losses to the Group on account of such transactions.</li><li>Implements KPI&rsquo;s and best practices for Senior Associate, Transaction Services role.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p></p><p><b>
B. Customer (Internal &amp; External):</b></p><ul><li>Provide adequate and efficient remittance processing, bulk processing services (i.e. clearing/collection, salary transfers, post-dated cheques (PDCs) to internal customers including QNB domestic branches and thereby help them serve external customers including retail/corporate and government customers in a more efficient manner, resulting in increased external customer satisfaction levels.</li><li>To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required</li></ul><p></p><p><b>
C. Internal (Processes, Products, Regulatory):</b></p><ul><li>Adhere to the established processes and controls (automated/ manual) to prevent/ detect the transfer of funds to/ from potentially suspect countries, banks, individuals, entities to ensure compliance with applicable anti-money laundering (AML) rules/ regulations.</li><li>Adhere to the existing and approved policies/ procedures pertaining to processing of outward/ inward remittances and applicable QCB regulations in this regard.</li><li>Ensure any suspicious transactions identified are timely informed to and discussed with the Supervisor Corporate/ his superior for resolution and if required, reported to the Head of AML (reporting to Group Compliance).</li><li>Constantly strive to reduce/minimize all kinds of errors while processing requests pertaining to the department.</li><li>Ensure all requests received during the day are completely, accurately and timely processed within the prescribed TAT and that any pending items are identified and promptly attended to on the following day.</li><li>Maintain proper and adequate records/documents with respect to all processes pertaining to the department and to ensure the same is in line with the policy/ procedures and pertinent regulatory requirements.</li><li>Ensure that duly authorized mandates are received from the corporate/ government clients pertaining to salary transfer requests, along with the respective employee-related information, prior to processing such transactions.</li><li>Ensure efficient, complete and accurate transaction processing, operability of related systems and adherence to established/approved procedures.</li><li>With regards to swift transfers, liaise with the help desk function for resolving SWIFT/tested telex related issues.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education/Experience Requirements:
</b></h5></div><div><ul><li>Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
</li><li>At least 2 years of relevant experience, preferably within a highly rated international bank / banking operations.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>QID (Front &amp; Back)</li></ul>
<ul><li>Passport</li></ul>
<ul><li>Education Certificate
</li></ul><ul><li>Birth Certificate</li></ul></div></div></div></div></div><div></div>

Senior Associate Transaction Services

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Operations
</div></li><li><div><b>Department</b>
</div><div>Operations
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>24-Dec-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Purpose Summary:</b></h5>
</div><div><p>The incumbent will assume responsibility for the Dividend and IPO Processing unit and will ensure timely and accurate distribution/ payments of dividends to a corporate entity&rsquo;s shareholders by virtue of the contractual arrangement entered into by the respective corporate entity with Group Corporate Credit. The incumbent will also supervise Initial Public Offering (IPO) related activities of corporate clientele through managing the IPO subscription process. Additionally the incumbent will assist in exploring the possibilities to enhance the IPO processing system and improve the dividend distribution for non-Qatari shareholders through the payment of their dividends with their currency.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Essential Duties &amp; Responsibilities by Dimensions:</b></h5>
</div><div><p>A. Shareholder &amp; Financial:</p><ul><li>Assist in the creation of Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes for the Dividend and IPO Processing Unit and monitor their achievement on periodic basis.
</li><li>Implements KPI&rsquo;s and best practices for Assistant Vice President Corporate Actions role.</li><li>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</li><li>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li></ul><p></p><p><b>
B. Customer (Internal &amp; External):</b></p><ul><li>Develop Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turnaroundtime (TAT) with regards to dividend and IPO processing which will also help increase external customer satisfaction.</li><li>Liaise with their counterparts in the lead bank(s) and corporate customers, as and when applicable</li><li>Build and maintain strong and effective relationship with all the other related departments and units to achieve the Group&rsquo;s goals/ objectives.</li><li>Provide timely and accurate information to the external and internal auditors and the compliance function as andwhen required.</li><li>Provide timely and accurate information to the external and internal auditors and the compliance function as and when required.</li><li>To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li></ul><p></p><p><b>
C. Internal (Processes, Products, Regulatory):</b></p><ul><li>Ensure that set procedures and regulations are complied with during the processing of dividends and IPO.</li><li>Ensure the timely and accurate processing of all dividend and IPO related transactions, within the pre-agreed SLAexecution time-frames.</li><li>Ensure the timely distribution of QNB and other companies&rsquo; dividends to shareholders in a timely fashion.</li><li>Ensure the maintenance of shareholders unit files in compliance with set regulatory requirements.</li><li>Coordinate with other banks participating in the IPO process, where applicable.</li><li>Supervise the processing of IPO subscription applications, ensure that all documents are gathered to meet QNB and DSM requirements and ensure that all KYC and AML requirements are adhered to during the process.</li><li>Participate in marketing QNB services of dividend distribution/ IPO processing to listed corporate customers in coordination with other relevant departments/ units.</li><li>Continuous Improvement</li><li>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</li><li>Identify and encourage people to adopt practices better than the industry standard.
</li><li>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.
</li><li>Encourage, solicit and reward innovative ideas even in day-to-day issues.</li></ul><p></p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education/Experience Requirements:
</b></h5></div><div><ul><li><p>Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)</p></li><li><ul><li>At least 10 years of relevant experience, preferably within a highly rated international bank.</li></ul></li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>QID (Front &amp; Back)</li></ul>
<ul><li>Passport</li></ul>
<ul><li>Education Certificate
</li></ul><ul><li>Birth Certificate</li></ul></div></div></div></div></div><div></div>

Assistant Vice President Corporate Actions

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Not Applicable
</div></li><li><div><b>Department</b>
</div><div>Not Applicable
</div></li><li><div><b>Location</b>
</div><div>Doha, Syria
</div></li><li><div><b>Closing Date</b>
</div><div>31-Dec-2025
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Summary</b></h5>
</div><div><p>Assist in establishing a group wide project management office for all planned and ongoing projects in QNB. Assist in developing the overall project management methodology, set up and manage the overall project portfolio within the QNB Group covering Doha, Branches, Representative Offices and Subsidiaries. Monitor, steer, and track all projects in order to ensure projects implementation and completion within the defined time, budget and scope with the support of the originally allocated resources. Prepare management information reports on all planned and ongoing projects on a continuous basis to brief Executive Management on the status of project completion and suggest corrective action if required.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Main Responsibilities</b></h5>
</div><div><p><b>A. Shareholder &amp; Financial:
</b></p><ul><li>Assist in developing Key Performance Indicators (KPIs) to successfully monitor and track the Group&rsquo;s portfolio of ongoing projects.
</li><li>Implements KPI&rsquo;s and best practices for Assistant Vice President, Strategy PMO.
</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p><b>
B. Customer (Internal &amp; External):
</b></p><ul><li>Build and maintain strong and effective relationship with all other related departments and units to ensure the successful completion of ongoing projects within defined time frame
</li><li>Act as the unique hub in QNB to collect all project requests for new projects for approval
</li><li>Prepare presentations of new project proposal for Executive Management approval
</li><li>Follow-up on potential project issues with concerned parties
</li><li>Assist the VP Strategy PMO in all project related matters (collection of data, liaison with project managers, preparation of relevant material and information)
</li><li>Liaise with all divisions in order to set up new projects (i.e., critical path, milestones, project organization, budget, resources, etc.)
</li><li>Follow-up on potential project issues with concerned parties and ensure resolution of issues within defined time frame
</li><li>Effectively communicate relevant project/ practice information to superiors and peers
</li><li>Assist in introducing the new project management methodology successfully within QNB Group, jointly with EVP Strategy &amp; Business Development
</li><li>Coordinate and align with the subsidiaries with respect to input for CapEx planning and Strategic PMO portfolio updates
</li><li>Train all project responsible parties on the new project management methodology within QNB Group
</li><li>Train subsidiary strategy execution team on the process to manage all components of the project lifecycle: initiation, kickoff, execution, and project closure and associated templates and documentation</li></ul><p><b>
C. Internal (Processes, Products, Regulatory):
</b></p><ul><li>Manage the development and preparation of all policies/ processes and procedures as well as standards
</li><li>Assist in the creation and maintenance of an inventory of projects incl. all related and necessary documentation and information
</li><li>Assist in introducing the new project management methodology successfully within QNB Group
</li><li>Assist and support in the development and introduction of all documentation, project control and reporting templates related to the set up of a project management office (PMO)
</li><li>Support Group Strategy with the annual CapEx, manpower, and project planning
</li><li>Regularly update project information through the preparation of project status reports
</li><li>Participate in relevant project/ team meetings as and when required
</li><li>Assist in defining, developing and introducing all documentation, project control and reporting templates related to the set up of a project management office (PMO)</li><li>Manage CapEx plans for all subsidiaries and manage alignment and consistency of subsidiaries CapEx plans with the subsidiary strategy and ensure alignment with QNB Group&rsquo;s strategy Ensure group wide standards, methodology and tools for Business and CapEx planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary
</li><li>Develop and foster through the establishment of best practice standards and governance, providing direct assistance/ coaching, a project management culture across all functions of the bank</li></ul><p><b>
D. Learning &amp; Knowledge:
</b></p><ul><li>Possess a thorough understanding of Project Management theory and practice
</li><li>Assist in acting as a center of excellence and hub for QNB Group to train on the Group PMO methodology
</li><li>Possess a strategic view of QNB to ensure alignment of priorities at the subsidiary Identify areas for professional development</li><li>Complete all mandatory training or seminars provided by the Bank, in order to attain and maintain the required levels of competence</li></ul><p><b>
E. Legal, Regulatory, and Risk Framework Responsibilities:</b></p><ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
</li><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
</li><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
</li></ul><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
</p><ul><li>Attend mandatory (internal and external) seminars as instructed by the Bank.</li></ul><p><b>
F. Other:
</b></p><ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
</li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
</li><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
</li><li>All other ad hoc duties/activities related to QNB that management might request from time to time</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education and Experience Requirements</b></h5>
</div><div><ul><li>Bachelor degree University graduate
</li><li>Prince II and PMP certification is an advantage
</li><li>Proven track record in a similar position, preferably in or with a PMO of a bank with international exposure
</li><li>Previous experience as a project manager in various business and IT related projects
</li><li>Minimum of 10 years&rsquo; experience in the financial services arena, preferably a commercial bank
</li><li>Training courses and certification in systems technology, management and banking</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Copy of Passport or QID
</li></ul><ul><li>Copy of Education Certificate</li></ul></div></div></div></div></div><div></div>

Assistant Vice President - Strategy PMO

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