Urwah Admin

Qatar National Bank

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Retail Banking
</div></li><li><div><b>Department</b>
</div><div>Retail Banking
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>04-Aug-2028
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Purpose Summary</b></h5>
</div><div><p>The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group&rsquo;s products and services and encouraging customers to increase their business with the Group.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Essential Duties &amp; Responsibilities by Dimensions</b></h5>
</div><div><p><b>A. Shareholder &amp; Financial:</b></p><ul><li>Proactively market the Group&rsquo;s products to increase sales volume and profitability, and to achieve or exceed set targets and goals.</li><li>Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.</li><li>Implements KPI&rsquo;s and best practices for Associate, Customer Services</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p></p><p><b>
B. Customer (Internal &amp; External):</b></p><ul><li>Enhance the Group&rsquo;s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.</li><li>Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction.</li><li>Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.</li><li>To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p></p><p><b>
C. Internal (Processes, Products, Regulatory):</b></p><ul><li>Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group.</li><li>Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.</li><li>Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.</li><li>Coordinate with tellers and branch operations staff on an &ldquo;as is needed&rdquo; basis to ensure smooth operations, and timely and friendly service delivery.</li><li>Receive loan applications from customers and prepare the corresponding loan agreements, prepare Foreign Bills for Collection (FBC) requests, check dormant accounts, and approve customers&rsquo; signatures.</li><li>Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary.</li><li>Refer to Manager, Customer Services for any unresolved queries on transactions handled.</li><li>Monitors the service standards operational in the branches and looks for creative ways to improve service delivery.</li><li>Ensures compliance to internal service quality standards and compliance to audit requirements</li></ul><p></p><p><b>
D. Learning &amp; Knowledge:</b></p><ul><li>Possess working knowledge of branch customer service to carry out duties and responsibilities.</li><li>Identify related areas for professional development of self.</li><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education and Experience Requirements</b></h5>
</div><div><ul><li>College Diploma</li><li>OR Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</li><li>No years of experience required</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Passport</li></ul>
<ul><li>QID</li></ul>
<ul><li>Education Certificate
</li></ul><ul><li>Birth Certificate</li></ul></div></div></div></div></div><div></div>

Associate Customer Services

<p><b>Qatar National Bank (QNB)</b> is the largest financial institution in the Middle East and Africa, offering retail banking, corporate banking, investment services, and digital banking solutions.</p><p>A <b>QNB Teller</b> is responsible for handling frontline cash transactions and customer service at bank branches. The role focuses on accuracy, speed, compliance, and customer interaction in daily banking operations.</p><p><b>Key Responsibilities:</b></p><p>1. Cash Transactions</p><p>2. Customer Service</p><p>3. Account Support</p><p>4. Compliance &amp; Security</p><p>5. Branch Operations Support</p><p><b>Required Qualifications:</b></p><p>Bachelor&rsquo;s degree (Business, Finance, Accounting preferred)</p><p>Basic knowledge of banking operations</p><p>Strong numeracy and attention to detail</p><p>Good communication skills (English required; Arabic is a plus)</p><p>Customer service experience is an advantage</p><p>Job Type: Full-time</p><p>Pay: From QAR6,500.00 per month</p><p>Work Location: In person</p>

Teller – Qatar National Bank (QNB)

<p><b>Qatar National Bank (QNB)</b> is the largest financial institution in the Middle East and Africa, offering retail banking, corporate banking, investment services, and digital banking solutions.</p><p>The <b>Customer Service / Call Center Officer</b> at <b>QNB</b> is responsible for providing professional banking support to customers via phone, email, and digital channels. You act as the first point of contact for banking inquiries and ensure customers receive fast, accurate, and compliant service in line with QNB standards.</p><p><b>Key Responsibilities:</b></p><p>1. Customer Support (Inbound &amp; Outbound Calls)</p><p>2. Banking Assistance &amp; Information</p><p>3. Transaction &amp; Account Support</p><p>4. Complaint Handling &amp; Issue Resolution</p><p>5. CRM &amp; Documentation</p><p>6. Sales &amp; Service Promotion</p><p>7. Compliance &amp; Security</p><p>8. Shift-Based Call Center Operations</p><p><b>Required Skills &amp; Qualifications:</b></p><p>High school diploma or bachelor&rsquo;s degree (preferred)</p><p>1&ndash;3 years experience in:</p><p>Customer service</p><p>Call center</p><p>Banking / financial services (preferred)</p><p>Strong communication skills in English (Arabic is a plus)</p><p>Ability to work under pressure in a fast-paced environment</p><p>Basic computer and CRM system knowledge</p><p>Problem-solving and customer handling skills</p><p>Job Type: Full-time</p><p>Pay: From QAR6,500.00 per month</p><p>Work Location: In person</p>

Customer Service / Call Center Officer – Qatar National Bank (QNB)

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Risk Management
</div></li><li><div><b>Department</b>
</div><div>Risk Management
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>31-Dec-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Summary</b></h5>
</div><div><p>The incumbent will join the Group Strategic Risk Management department and will support the Bank&rsquo;s climate risk efforts globally. Working in close partnership with stakeholders across the Bank, the role will focus on delivery and coordination of risk management best practice in this evolving area. This will involve the enhancement of the Group&rsquo;s framework to identify, measure, monitor and manage the financial risks from Climate Change in line with evolving regulatory and market expectations. The incumbent will be involved in the integration of climate risk into governance frameworks and processes and will collaborate with stakeholders across the Bank to implement specific climate risk management processes.
</p><p>A key part of the role will involve taking ownership for the delivery of the QNB Group&rsquo;s climate scenario analysis, including interpretation and communication of the resulting conclusions &amp; the formulation of recommended actions. The role also encompasses responsibility for understanding and responding to new regulation and improving transparency and disclosures.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Responsibilities
</b></h5></div><div><ul><li><p>Support the development and implementation of a framework for identifying, measuring, monitoring and managing the financial risk from Climate Change in line with regulatory expectations</p></li><li><p>
Draft and develop governance materials and risk framework documentation</p></li><li><p>
Coordinate integration of climate risk into core governance frameworks and processes such as portfolio analysis, risk appetite and ICAAP</p></li><li><p>
Partner with risk management teams (e.g. Credit Portfolio Management, Market Risk) to drive portfolio analysis capabilities</p></li><li><p>
Review the output of the Stress Testing / scoring tool models and engage with Credit Approvers on determining the best course of actions for customer identified as presenting a high climate risk.</p></li><li><p>
Provide risk input into climate risk disclosures (e.g. TCFD)</p></li><li><p>
Develop expertise in the following areas: the drivers of Climate Change including how it affects economies and corporations, governmental and regulatory responses to Climate Change and emerging thought over how to measure and manage Climate Risk from a financial loss perspective</p></li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Experience</b></h5>
</div><div><ul><li><p>University graduate preferably with a Major in Banking, Finance, Accounting, Economics, Business Administration or related field of study (Masters preferred). Relevant professional certifications will be an added advantage (e.g. GARP Sustainability and Climate Risk).</p></li><li><p>
At least 10 years of relevant banking experience, preferably within a highly rated international bank, and in a managerial capacity</p></li><li><p>
Excellent understanding and knowledge of banking &amp; risk management practices.</p></li><li><p>
Experience of framework design and implementation.</p></li><li><p>
Experience in dealing with and delivery of regulatory projects an advantage.</p></li><li><p>
Confidence and ability to communicate effectively with senior professionals and various stakeholder groups within QNB.</p></li><li><p>
Strong interest in continually developing skills and knowledge related to Climate Change and its implications for risk management.</p></li><li><p>
Excellent oral and written communication skills (including report writing) in English, while Arabic would be an added advantage.</p></li><li><p>
Leadership &amp; Change Management abilities in influencing senior personnel throughout the group.</p></li><li><p>
Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</p></li></ul><p></p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Copy of Passport or QID
</li></ul><ul><li>Copy of Education Certificate</li></ul></div></div></div></div></div><div></div>

Assistant Vice President - Climate Risk

<div>Job Summary :<p><br>
The incumbent will be primarily responsible for supporting relationships with High Net Worth (HNW) customers allocated, including members of the Ruling Family and Government officials and acting as a &lsquo;one-stop solution' for all Private Banking services including international and domestic banking and investment, fiduciary and lending services. The incumbent will liaise with the respective departments / units within the Group to ensure priority processing of customer needs/ requests.</p>
Main Responsibilities :<p><br>
A. Shareholder &amp; Financial:</p><ul><li>Assist the evaluation of Private Client's financial data and / or investment objectives based on the client's risk profile</li></ul><p>
and personal financial statements.</p><ul><li>Assist in implementation of strategies to achieve all volume, revenue, and profit targets for the Private Banking (HNW)
</li></ul><p>segment.</p><ul><li>Implements KPI's and best practices for Associate Private Banking Sales role.</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise
</li></ul><p>benefits for the bank.</p><ul><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p>
B. Customer (Internal &amp; External):</p><ul><li>Responsive to the needs of the customer base and lead the customer focus initiative in the entire department.</li><li>Act as point of contact for all International and domestic Private Banking services pertaining to HNW customers and
</li></ul><p>increase their portfolio of Assets and Liabilities with the bank.</p><ul><li>Ensure customer complaints are handled / resolved in the most expeditious manner.</li><li>Supports visits to HNW customers to strengthen relationships through personalized interaction.</li><li>Market the Group's products and services to the HNW customers (includes the Ruling Family members and the
</li></ul><p>Government officials).</p><ul><li>Assist new business development by identifying prospective clients and cross sell a wide variety of Private Banking
</li></ul><p>products and services including a comprehensive range of credit and investment services.</p><ul><li>Build and maintain strong and effective relationship with all other related departments and units to ensure priority
</li></ul><p>processing and resolution of the needs / queries of such customers including any related operational issues and thereby
</p><p>facilitate achievement of the Group's goals / objectives.</p><ul><li>To assist customers in all their queries on Bank's product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve
</li></ul><p>improvements in turn-around time.</p><ul><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p>
C. Internal (Processes, Products, Regulatory):</p><ul><li>Provide inputs and market feedback to the SVP Private Banking Sales for developing a credible set of products to
</li></ul><p>attract and retain valuable customers and thereby increase market share and profitability.</p><ul><li>Maintain and expand the HNW customer base through introduction of innovative products backed by provision of
</li></ul><p>superior services.</p><ul><li>Ensure processes are in place for launch of new products tailored for the HNW customer segment, including the smooth
</li></ul><p>launch of the same.</p><ul><li>Ensure the approved policies and procedures governing account opening operations (deposit and loan accounts) are
</li></ul><p>adhered to with respect to the documentary and other requirements, including any pertinent legal requirements.</p><ul><li>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when
</li></ul><p>required on the HNW customer base.</p><p>
D. Learning &amp; Knowledge:</p><ul><li>Possess sound knowledge of the private banking business, its products and related risks together with a good
</li></ul><p>knowledge of operations and control.</p><ul><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul><p>
E. Legal, Regulatory, and Risk Framework Responsibilities:</p><ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group
</li></ul><p>Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy,
</p><p>Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><ul><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor,
</li></ul><p>manage and report risks.</p><ul><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the
</li></ul><p>Operational Risk Management requirements.</p><ul><li>Maintain appropriate knowledge to ensure full qualification to undertake the role.</li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</li><li>Attend mandatory (internal and external) seminars as instructed by the Bank.</li></ul><p>
F. Other:</p><ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of
</li></ul><p>business and provide such information on a need to know basis only to Senior Management of QNB, Audit and
</p><p>Compliance functions, and relevant Regulators.</p><ul><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</li><li>All other ad hoc duties/activities related to QNB that management might request from time to time.</li></ul><p></p>
Education and Experience Requirements :<ul><li><br>
Bachelor's degree University Graduate/ preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration</li><li>Financial Lending related courses</li><li>No experience required, entry level role.</li><li>Excellent oral and written communication skills (including report writing) in English and Arabic.</li><li>Good interpersonal and presentation skills.</li><li>Understanding of the relevant laws, regulations, and practices.
</li><li>Ability to make decisions and follow through with initiatives.
</li><li>Personal integrity and self-management.</li><li>Planning, organizing, and analytical ability.</li><li>Results oriented.</li><li>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</li><li>Good understanding of the Private Banking (HNW) customer base, its needs and expectations.</li><li>Follows a customer-centric approach.</li><li>In-depth knowledge of products, services and delivery channels available to HNW customers.</li><li>Self-driven individual with the ability to make decisions and follow through with initiatives.</li><li>Personal integrity and self-management.</li><li>Assertive.</li><li>Planning, organizing and analytical ability.</li><li>Results oriented.</li><li>Ability to motivate and lead teams from diverse cultural backgrounds.</li></ul></div>

Associate Private Banking Sales (Qatarization)

<div></div><div><div><ul><li><div><b>Business Unit</b>
</div><div>QNB - Qatar
</div></li><li><div><b>Division</b>
</div><div>Asset &amp; Wealth Management
</div></li><li><div><b>Department</b>
</div><div>Asset &amp; Wealth Management
</div></li><li><div><b>Location</b>
</div><div>Doha, Qatar
</div></li><li><div><b>Closing Date</b>
</div><div>31-Dec-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader"><b>About QNB</b></h5>
<p>Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.</p>
<p>QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.</p>
<p>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.</p>
<p>Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.</p>
<p>QNB Group has an active community support program and sponsors various social, educational and sporting events.</p>
</div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Summary :
</b></h5></div><div><p>The incumbent will be primarily responsible for supporting relationships with High Net Worth (HNW) customers allocated, including members of the Ruling Family and Government officials and acting as a &lsquo;one-stop solution&rsquo; for all Private Banking services including international and domestic banking and investment, fiduciary and lending services. The incumbent will liaise with the respective departments / units within the Group to ensure priority processing of customer needs/ requests.</p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Main Responsibilities :</b></h5>
</div><div><p>A. Shareholder &amp; Financial:</p><ul><li>Assist the evaluation of Private Client&rsquo;s financial data and / or investment objectives based on the client&rsquo;s risk profile</li></ul><p>
and personal financial statements.</p><ul><li>Assist in implementation of strategies to achieve all volume, revenue, and profit targets for the Private Banking (HNW)
</li></ul><p>segment.</p><ul><li>Implements KPI&rsquo;s and best practices for Associate Private Banking Sales role.</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise
</li></ul><p>benefits for the bank.</p><ul><li>Act within the limits of the powers delegated to the incumbent.</li></ul><p>
B. Customer (Internal &amp; External):</p><ul><li>Responsive to the needs of the customer base and lead the customer focus initiative in the entire department.</li><li>Act as point of contact for all International and domestic Private Banking services pertaining to HNW customers and
</li></ul><p>increase their portfolio of Assets and Liabilities with the bank.</p><ul><li>Ensure customer complaints are handled / resolved in the most expeditious manner.</li><li>Supports visits to HNW customers to strengthen relationships through personalized interaction.</li><li>Market the Group&rsquo;s products and services to the HNW customers (includes the Ruling Family members and the
</li></ul><p>Government officials).</p><ul><li>Assist new business development by identifying prospective clients and cross sell a wide variety of Private Banking
</li></ul><p>products and services including a comprehensive range of credit and investment services.</p><ul><li>Build and maintain strong and effective relationship with all other related departments and units to ensure priority
</li></ul><p>processing and resolution of the needs / queries of such customers including any related operational issues and thereby
</p><p>facilitate achievement of the Group&rsquo;s goals / objectives.</p><ul><li>To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve
</li></ul><p>improvements in turn-around time.</p><ul><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul><p>
C. Internal (Processes, Products, Regulatory):</p><ul><li>Provide inputs and market feedback to the SVP Private Banking Sales for developing a credible set of products to
</li></ul><p>attract and retain valuable customers and thereby increase market share and profitability.</p><ul><li>Maintain and expand the HNW customer base through introduction of innovative products backed by provision of
</li></ul><p>superior services.</p><ul><li>Ensure processes are in place for launch of new products tailored for the HNW customer segment, including the smooth
</li></ul><p>launch of the same.</p><ul><li>Ensure the approved policies and procedures governing account opening operations (deposit and loan accounts) are
</li></ul><p>adhered to with respect to the documentary and other requirements, including any pertinent legal requirements.</p><ul><li>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when
</li></ul><p>required on the HNW customer base.</p><p>
D. Learning &amp; Knowledge:</p><ul><li>Possess sound knowledge of the private banking business, its products and related risks together with a good
</li></ul><p>knowledge of operations and control.</p><ul><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul><p>
E. Legal, Regulatory, and Risk Framework Responsibilities:</p><ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group
</li></ul><p>Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy,
</p><p>Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><ul><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor,
</li></ul><p>manage and report risks.</p><ul><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the
</li></ul><p>Operational Risk Management requirements.</p><ul><li>Maintain appropriate knowledge to ensure full qualification to undertake the role.</li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</li><li>Attend mandatory (internal and external) seminars as instructed by the Bank.</li></ul><p>
F. Other:</p><ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of
</li></ul><p>business and provide such information on a need to know basis only to Senior Management of QNB, Audit and
</p><p>Compliance functions, and relevant Regulators.</p><ul><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</li><li>All other ad hoc duties/activities related to QNB that management might request from time to time.</li></ul><p></p>
</div></div><div><div><h5 class="jobSectionHeader"><b>Education and Experience Requirements :
</b></h5></div><div><ul><li>Bachelor's degree University Graduate/ preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration</li><li>Financial Lending related courses</li><li>No experience required, entry level role.</li><li>Excellent oral and written communication skills (including report writing) in English and Arabic.</li><li>Good interpersonal and presentation skills.</li><li>Understanding of the relevant laws, regulations, and practices.
</li><li>Ability to make decisions and follow through with initiatives.
</li><li>Personal integrity and self-management.</li><li>Planning, organizing, and analytical ability.</li><li>Results oriented.</li><li>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</li><li>Good understanding of the Private Banking (HNW) customer base, its needs and expectations.</li><li>Follows a customer-centric approach.</li><li>In-depth knowledge of products, services and delivery channels available to HNW customers.</li><li>Self-driven individual with the ability to make decisions and follow through with initiatives.</li><li>Personal integrity and self-management.</li><li>Assertive.</li><li>Planning, organizing and analytical ability.</li><li>Results oriented.</li><li>Ability to motivate and lead teams from diverse cultural backgrounds.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader"><b>Note: you will be required to attach the following:</b></h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Copy of Passport or QID
</li></ul><ul><li>Copy of Education Certificate
</li></ul><ul><li>Birth Certificate</li></ul></div></div></div></div></div><div></div>

Associate Private Banking Sales

<div>Job Purpose Summary:<p><br>
The incumbent will lead in a proactive and prudent fashion the Bank's treasury function by managing the Bank's cash flows, asset - liability profile and foreign exchange exposures/risk and generate supplementary income within the set strategy, risk appetite, applicable regulatory limits and approved products.</p><p>
Manages activity of the trading team by implementing the defined Group Risk Management Framework in which they operate. Develops and actively pursues cross-border trading opportunities and developing a strategy to grow the business. Has thorough knowledge of a broad range of trading techniques including trading/hedging strategies (stack and roll, cross commodity), market liquidity and volatility, options, derivatives, futures, swaps, exotics pricing and trading, and has broad understanding of commodity markets. Has extensive background in risk management strategies and is responsible for ensuring that overall value and risk exposure of the trading portfolio remains within the agreed Group strategy.</p>
Essential Duties &amp; Responsibilities by Dimensions:<ul><li><br>
 Oversees the development and implementation of annual business plans and target budgets for units of responsibility with emphasis on achievement of set targets/ objectives, business growth and expansion; in accordance with the Bank's overall budget and strategy.</li><li> Act within the limits of the powers delegated to the incumbent and delegate activities/ authority to the respective staff as required and monitor exercise of the same.</li><li> Approves formulated, and/or specific strategies which cover balance sheet asset, liability and contingent allocation, longer term funding arrangements asset diversification, use of market products and financial instruments with risks identified, and hedging, trading and investment strategies.</li><li> Oversees the implementation and evaluation of the Treasury strategic and business development plans and achievement of related short and long term business goals both locally and internationally.</li><li> Approves Key Performance Indicators (KPIs) created for the purpose of performance monitoring and quality measurement purposes for the Treasury function and monitor their achievements on periodic basis.</li><li> Implements KPI's and best practices for role</li><li> Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li> Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</li></ul><p></p><ul><li> Approves Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turnaround time (TAT) which will also help increase external customer satisfaction.</li><li> Provide timely and accurate information to the external and internal auditors, the Compliance function, and Group Risk as and when required.</li><li> Meets with visiting banks representatives, and maintains credit lines and services through active relationship management.</li><li> Establishes and oversees the management of relationships with key internal and external stakeholders and managing key client interface.</li><li> Provide feedback to Corporate/Retail Banking business units' managers and, as appropriate, recommend course of action.</li><li> To assist customers in all their queries on Bank's product and seek solution to their requests</li><li> Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.</li><li> Build and maintain strong and effective relationship with all other related departments and units to achieve the Group's goals/objectives.</li><li> Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</li></ul>
Education/Experience Requirements:<ul><li><br>
 University graduate preferably with a Major in Finance, Banking, Economics, or Mathematics (related field of study), Masters preferred.</li><li> MBA, CFA, ACT or related professional certification is preferable.</li><li> 15 years diverse Treasury experience, of which 5 years must have been in a leading role in a Treasury Division, preferably in the country or with an international bank.</li><li> Additional commercial banking experience, especially credit and market risk management would be of value.</li></ul>
Required Special Skills:<ul><li><br>
 Excellent oral and written communication skills in English and Arabic (preferable).</li><li> Proven leadership abilities, leading from the front and capable of influencing the organization at various levels.</li><li> Excellent presentation skills.</li><li> Good MS Office skills (Word, Excel, PowerPoint).</li><li> Understanding of Capital Markets.</li><li> Well-developed strategic perspective and forward planning ability.</li><li> Analytical and problem solving skills coupled with decision making ability.</li><li> Understanding of the relevant laws, regulations and practices pertaining to treasury.</li><li> Good interpersonal skills.</li><li> Ability to motivate and lead teams from diverse cultural backgrounds.</li><li> Strong management skills to handle a diverse range of differing day-to-day challenges.</li><li> Good training ability to guide treasury staff on correct ethical and technical approach.</li><li> Undoubted ethical awareness and conscious of risks being undertaken.</li><li> Profit and results driven.</li></ul></div>

Senior Vice President - Treasury(Omanization)

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