Qureos Mentor

The Head Waiter works as a team member to create the most professional service team in F&amp;B operations, providing high-quality customer service that emphasizes and projects a positive, high-quality image of QC+ and the outlet.<ul><li>Emphasize and project a positive, high-quality image for the outlet.</li><li>Take responsibility for providing professional service in food and beverage outlets.</li><li>Offer guests an enjoyable and expertly served dining experience that aligns with the outlet&rsquo;s standards of excellence, food quality, professionalism, and friendliness.</li><li>Acquire in-depth knowledge of the food and beverage menu of the assigned outlet to assist and provide advice to guests.</li><li>Maintain a good relationship with guests and attend to their complaints and queries satisfactorily.</li><li>Communicate actively with guests in the outlet and obtain their feedback.</li><li>Increase revenue for the outlet through suggestive selling at all opportunities.</li><li>Assist the Manager during food and beverage events such as cocktail receptions, conferences, banqueting, and outside catering.</li><li>Complete the opening/closing responsibilities of the outlet.</li><li>Present check to guests, collect their payment, and settle the bill.</li><li>Take responsibility for all service preparations, before, during and after the service (mise-en-place and mise-en-scene).</li></ul>Job Type: Full-timePay: QAR3,200.00 per monthApplication Question(s):<ul><li>Please provide your email address and Qatar mobile number to be considered for this role.</li></ul>Experience:<ul><li>Hospitality: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Head Waiter

&middot; Emphasizes and projects a positive, high-quality image for the outlet.&middot; Greets and seats customers and serves them in a professional, discreet, and personalized way.&middot; Maintains a good relationship with guests and attends to their complaints and queries satisfactorily.&middot; Answers guest telephone queries according to F&amp;B restaurant standards.&middot; Takes reservations and provides guests with information regarding F&amp;B outlets.&middot; Observes and anticipates guests&rsquo; needs and requirements.&middot; Handles customer requests and complaints according to the F&amp;B guidelines and exceeds customer expectations.&middot; Assists the Restaurant Manager with additional service as required.&middot; Ensures that the Restaurant Manager is kept informed of all guest feedback and complaints.&middot; Communicates actively with guests in the outlet and obtains their feedback.&middot; Increases revenue for the outlet through suggestive selling at all opportunities.&middot; Uses up-selling techniques actively to exceed guest expectations and increase the revenue of the outlet.&middot; Maintains an up-to-date database of outlet guests.&middot; Acquires in-depth knowledge of the F&amp;B menu for the assigned outlet to assist and provide recommendations to guests.&middot; Takes responsibility for all service preparations, before, during and after the service (mise-en-place and&middot; mise-en-scene).&middot; Controls cost by minimizing wastage, breakage, and spoilage.&middot; Sets up, stocks, and maintains the working area.&middot; Reports any misunderstanding, problem, or accident with guests or staff to the supervisors.&middot; Assists the Restaurant Manager during food and beverage events such as cocktail receptions, conferences, banqueting, and outside catering.&middot; Opens the restaurant for business at the prescribed time of each shift.&middot; Inspects each menu to ensure that they are in a presentable condition.&middot; Develops a complete knowledge of the menus, ingredients, and unavailable items for the day.&middot; Sets up the hostess desk, reviews reservations, and prepares the reservation floor chart.&middot; Operates cash register as directed by the Restaurant Manager &amp; Performs any other duties assigned by the Restaurant Manager.&middot; Creates a harmonious environment amongst all staff members.&middot; Communicates with the Restaurant Manager regarding any service problems or changes required.Job Type: Full-timePay: QAR3,200.00 per monthLanguage:<ul><li>French (Required)</li><li>Do you speak Arabic (Required)</li></ul>

Restaurant Hostess

Welcome guests and provide clear information on show hours, ticketing, and wayfinding across all Event ares;Manage info desks and roaming support points; direct guests to the correct counters/entrances (VIP, Exhibitor, Partners);Monitor queues and crowd flow; liaise with Entrance Manager/Security to open lanes or deploy stanchions as needed;Explain bag-check rules, prohibited items, prayer room/F&amp;B/restroom locations, accessibility routes, and stroller/wheelchair guidance;Assist with the Event website/app on tablets/phones; help guests find schedules, maps, and programme updates;Handle basic complaints and lost &amp; found intake; escalate incidents per protocol;Provide printed materials/maps and keep info points tidy and stocked;Capture FAQs/footfall notes and flag operational issues to Control Room;Set up and open the bag/coat check: power kiosks, prep tags/receipts, racks, hangers, signage;Welcome guests and explain bag/coat policies; apply size/prohibited-items rules;Issue and match tags to items; process check-in/out quickly and accurately;Handle lost-ticket and discrepancy cases per SOP; maintain chain-of-custody;Track inventory counts and exceptions; complete shift logs and handovers;Coordinate with Security on prohibited items, suspicious bags, and incidents;Close down: reconcile items vs. tickets, secure unclaimed items, power down/lock up;Verify eligibility and identity; issue/print badges and temporary passes by access level;Capture badge photos (camera/tablet) and encode cards; manage reprints and lost-badge cases;Follow daily opening/closing, cashless reconciliation (if any), and pass-control SOPs;Keep accurate logs: issued passes, exceptions, incident notes; ensure data privacy;Provide exhibitors/contractors with welcome packs and key show information;Coordinate with Show Management, Security, and Ops on access lists and escalations;Maintain desk tidiness, stock consumables, and ensure equipment is charged/functional;Unpack, sort, and stage all printed materials in BOH storage; maintain clean, labeled zones;Pick, pack, and deliver materials to locations per distribution lists; hit time windows;Replenish collateral/newspapers/magazines across M7 / DDD / Barahat; remove outdated items;Coordinate drops with Distribution/Info Desk teams; keep all areas fully stocked;Track stock levels, movements, and discrepancies; submit shift logs;Keep storage tidy, waste separated, and aisles/fire exits clear; report damages;Support occasional off-site drops/returns as scheduled;Safely use trolleys/lifters; follow manual-handling and HSE procedures;Remain on standby during defined windows; report within SLA when called;Cover any front-of-house role (entrances, info desk, tours, queues, lounges) as assigned;Take quick brief, deploy to post, and maintain service continuity during absences/spikes;Provide short breaks/rotation cover and support peak crowd-flow moments;Carry a ready kit (radio, badge, uniform) and complete post-shift handover notes;Welcome visitors to partner zones; deliver clear info on each partner&rsquo;s activation, offers, and schedules;Manage access/queues (VIP, media, general); check badges and maintain capacity limits;Capture simple metrics (footfall, dwell time, engagement) and relay to Venue/Partner Lead;Handle basic inquiries/complaints and escalate per protocol; maintain tidy, safe space;Check all charging stations regularly; ensure docks/power banks are available and powered;Refill/rotate charged units; collect depleted units and place on charge;Assist guests with rentals/returns, cable types, and basic usage questions;Track inventory per station (in/out counts, missing/damaged units); sync with vendor app/log;Clean and keep stations tidy; replace faulty cables/labels and report defects;Escalate technical issues to vendor/IT; perform simple resets and power checks;Manage queues and keep aisles clear; coordinate with Security for crowd surges;Log hourly status and end-of-shift report (stock levels, issues, lost property);Greet guests and provide programme/wayfinding info at auditorium and backstage;Scan tickets/wristbands; manage queueing and entry flow; control capacity;Prepare/reset stage between talks (chairs, lectern, mics, water, signage);Run microphones for audience Q&amp;A; brief guests on etiquette;Seat guests efficiently; manage late seating and hold doors when needed;Liaise with Green Room to cue speakers; relay timing over radio;Support basic crowd control and safety; guide orderly egress at session end;Keep area tidy; restock materials; note FAQs/issues and handover each shift;Replenish printed collateral at entrances, info desks, lounges, and queues across the Event locations;Deliver bulk stock to back-of-house (BOH) points; maintain tidy, labeled storage and first-in/first-out rotation;Keep magazine/library areas filled and neat; remove outdated materials and waste;Track stock levels and drop rates per location; submit hourly/end-of-shift counts;Set and refresh signage/holders; report damage or missing fixtures for replacement;Coordinate runs with Venue Ops and Security to avoid crowd disruption;Assist with load-in/out of pallets and boxes; use trolleys safely and follow HSE;Control access to Exhibitor Lounge/Offices; verify badges and manage guest lists;Provide wayfinding and information on services (Wi-Fi, printing, refreshments, prayer rooms);Monitor capacity, maintain a quiet/clean environment, and coordinate seating during peaks;Liaise with Lounge Ops/F&amp;B/Cleaning/AV for replenishment or technical issues;Handle basic requests (meeting room bookings, deliveries pick-up) and escalate as needed;Keep logs: footfall, incidents, VIP visits, and end-of-shift handover notes;Monitor artworks (so that no visitors step on them / touch them); report any damage/incident immediately, follow protocol, liaise with GPM teamMonitor crowd flow; liaise with Entrance Manager/Security to open lanes or deploy stanchions as neededHandle basic complaints; escalate incidents per protocolFollow venue protocols and emergency proceduresWelcome guests; give accurate info on opening hours, tickets, programmes, and venuesProvide clear wayfinding to entrances, ticket desks, F&amp;B, restrooms, prayer/nursing rooms, first aid, Art Kids, VIP/Collector areasSupport Event website/app use on tablets/phones; help guests find schedules and mapsManage desk operations: keep area tidy, restock printed materials/maps, remove outdated/non-Event related itemsHandle high volumes of FAQs; triage and escalate issues to Operations/Security/Medical as neededIntake lost &amp; found queries and basic incident reports; log and hand over at shift changeCoordinate queue flow around the desk; communicate surges and issues over radioNote accessibility needs (wheelchairs, ramps, quiet spaces) and arrange support with relevant teamsAssist guests with online ticket purchases, account login/reset, and QR retrievalGuide use of kiosks/apps; troubleshoot payment errors and email delivery issuesVerify orders and reissue tickets; explain policies on refunds/exchangesManage queue flow at support desks; keep area tidy and stockedEscalate complex issues to Ticketing Lead/vendor; log cases and resolutionsProvide wayfinding to entrances, VIP/GA lanes, and nearby amenitiesVerify eligibility against VIP database; issue/activate digital/physical VIP cardsProvide first-line digital support: app download, login/reset, showing digital VIP passesExplain VIP benefits, access rules, and lounge/concierge servicesResolve credential problems and coordinate with Protocol/Security for escalationsKeep VIP desk organized; maintain logs and protect guest data/privacyJob Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per weekApplication Question(s):<ul><li>This is a temporary role, will your current sponsor will allow you to work temporarily with another company?</li></ul>Language:<ul><li>Do you speak Arabic (Required)</li></ul>

Event Hosts

Join QC+ and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

QC+

ABOUT_COMPANY

Head Waiter

Restaurant Hostess

Event Hosts