Urwah Admin

Quest Global

<div>Job Requirements 
 
Who We Are:
Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace &amp; defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we&rsquo;re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: We have an immediate opening for a Repair Coordinator at our aerospace location in Chula Vista, CA. The primary function of this position is to perform structural analysis of in-service aircraft nacelle allowable damages and repairs. 
 What You will Do:
Highly dynamic and fast-paced Customer Service role to triage incoming Repair and Technical Inquiry request from global airlines, MRO&rsquo;s, and airframers. The team is the central point of communication and supports customers 24 hours a day, 7 days a week, 365 days a year. Both weekend and holiday support is expected to coordinate open requests.<ul><li>
Regular coordination/management of repair deliverables to ensure on-time delivery.</li><li>
Prioritization of AOG requests and coordination of incoming e-mails and existing customer inquiries.</li><li>
Escalation of at-risk cases and complex issues with management.</li><li>
Regular electronic and phone communication with customers, suppliers, and OEM&rsquo;s to follow-up and provide status. Involves group email management and AOG phone line support.</li><li>
Utilization of processes and product knowledge to appropriately route requests to appropriate teams and resolve basic technical inquiries.</li><li>
Accurate case creation and logging of customer requests (data entry)</li><li>
Make updates to processes/procedures and create training aids to ensure continuous improvement of Customer Service processes.</li><li>
Works independently to confer with customers who contacts the organization by telephone or electronically, provides information about processes, products, and documentation, discusses customer inquiries, and obtains and addresses customer priorities.</li><li>
Independently, respond to calls or email from customers to provide information on in process inquiries.</li><li>
Understands documentation to solve customer issues/requests/complaints in accordance with established procedures and when required, redirects queries to appropriate department or personnel.</li><li>
Perform duties related to overall customer service.</li><li>
logging requests into the aftermarket database (MS Dynamics).</li><li>
Prioritize, sorts, coordinate customer incoming and existing inquiries.</li><li>
Serves as central communication point with all internal and external customers to Aftermarket.</li><li>
Provide coordination support to other teams in the organization with regards to customer inquiries</li><li>
Serves as customer interface on inquiry status and delivery.</li><li>
Works in call center for customer support (group email management and answer customer phone calls)</li><li>
Prioritize customer inquiries to ensure business targets are met.</li></ul> 

Work Experience 
 
What You Will Bring:<ul><li>
Typically requires a Bachelor&rsquo;s degree and 5 years of prior relevant experience OR an Advanced Degree in a related field and minimum 3 years experience OR In absence of a degree, 9 years of relevant experience is required.</li><li>
Demonstrated proficiency in both electronic and verbal business communication is required.</li><li>
Demonstrated attention to detail to ensure accurate data entry.</li><li>
Self-driven to proactively communicate status to customers and OEM&rsquo;s and manage WIP cases.</li><li>
Ability to manage multiple high priority tasks simultaneously and accurately track status to coordinate between customers and internal stakeholders.</li><li>
Aerospace Experience (Desired).</li><li>
High proficiency in Microsoft Outlook and Microsoft Excel.</li><li>
Knowledge in Microsoft Dynamics CRM and Microsoft Power BI.</li><li>
Engineering experience &ndash; drawings, BOM&rsquo;s, manuals, specifications.</li><li>
Knowledge in Project management.</li></ul>
Pay Range: $74,000 - $ 76,000 per year
Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.
Work Requirements:
This role is considered an on-site position located in Chula Vista, CA<ul><li>
You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
</li><li>Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.</li></ul>
Travel requirements: Due to the nature of the work, No travel is required.
Citizenship requirement: Due to the nature of the work, U.S. citizenship is required.</div>

Repair Coordinator

<div>Job Requirements 
 
POSITION: Data Analyst/Engineer 
Who We Are:
Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace &amp; defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. 
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we&rsquo;re eager to hear from you. 
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills: 
What You Will Do:<ul><li>
Perform root cause analysis on processes and data to identify opportunities for improvement and answer questions</li><li>
Build processes that support data transformation, workload management, data structures, dependency and metadata</li><li>
Perform data validation checks, identify and rectifying errors, and maintaining a quality standard throughout the data's lifecycle.</li><li>
Explore datasets to identify trends, patterns, and insights.</li><li>
Perform analysis for stakeholders and other non-technical professionals. Build models to generate actionable insights for making efficient business decisions. &zwj;</li><li>
Build data pipelines that clean, transform, and aggregate data from disparate sources</li><li>
Work with data to solve business problems, building and maintaining the infrastructure to answer questions and improve processes</li><li>
Streamline data science workflows, adding value to our product offerings and building out the customer lifecycle and retention models</li><li>
SQL proficient (Snowflake), Tableau, Able to do prompt engineering</li><li>
DL (data lakes), ingest the data and transform</li><li>
be able to deal with large volumes of data</li><li>
ML classification, anomalies, annotation, prediction</li></ul> 
What You Will Bring:<ul><li>
Create and improve data visualization tools like Tableau &amp; ThoughtSpot</li><li>
Work with Snowflake &amp; it&rsquo;s built in infrastructure, SQL, Python, Excel, &amp; Numbers</li><li>
Experience presentation/project management Tools like Quip, Keynote, Miro, Slack</li><li>
Experience and understanding of machine learning tools like datarobot
</li><li>Project Management experience</li><li>
to provide support to a wide variety of business teams</li><li>
Good Interpersonal, relationship building, communication and presentation skills</li></ul> 
Pay Range: $105,000 - $110,000 per year 
Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan. 
Work Requirements: This role is considered an on-site position located in Sunnyvale, CA.<ul><li>
You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
</li><li>Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.</li></ul> 
Travel Requirements: Due to the nature of the work, no travel is required. 
Benefits:<ul><li>
401(k) matching</li><li>
Dental insurance</li><li>
Health insurance</li><li>
Paid time off</li><li>
Vision insurance</li><li>
Employer paid Life Insurance, Short- &amp; Long-Term Disability</li></ul> 

Work Experience
 
<ul><li>Create and improve data visualization tools like Tableau &amp; ThoughtSpot</li><li>
Work with Snowflake &amp; it&rsquo;s built in infrastructure, SQL, Python, Excel, &amp; Numbers</li><li>
Experience presentation/project management Tools like Quip, Keynote, Miro, Slack</li><li>
Experience and understanding of machine learning tools</li></ul> 

Benefits 
 
As applicable</div>

Data Analyst/Engineer

<div>Job Requirements 
 
At Quest Global, it&rsquo;s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place&mdash;to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster. 
Key Responsibilities 
<ul><li>
Manage the end-to-end installation, testing, and commissioning (T&amp;C) of electrical systems individually</li><li>
Provide technical expertise in the installation and T&amp;C for Low Voltage (LV) and Medium Voltage (MV) switchgear and all associated components</li><li>
Execute retrofits, extensions, and modifications for LV/MV Switchgear and Circuit Breakers (CB)</li><li>
Implement protection upgrades, meter replacements, and complex scheme modifications.</li><li>
Maintain the flexibility to travel on short notice to various site locations as needed</li><li>
Prepare documentation for Pre-FAT &amp; FAT and conduct Pre-FAT and FAT activities</li><li>
Support system commissioning, including pre-commissioning and troubleshooting as needed</li><li>
Ensure adherence to industry standards, regulatory requirements, and HSE &amp; safety standards..</li></ul> 
Working Hours:<ul><li>
10-hour working day (including lunch break), six days per week (Saturday to Thursday)</li></ul>
We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard. 
We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace. 
Work Experience
 
<ul><li>Graduate engineer with 8+ years of working experience in SAS and protection system.</li><li>
Experience in commissioning and troubleshooting within high-voltage environments.</li><li>
Holding professional certifications is considered a major plus.</li></ul></div>

Senior LV & MV Switchgear Engineer

<div>Job Requirements 
 
At Quest Global, it&rsquo;s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place&mdash;to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster. 
Key Responsibilities 
<ul><li>
Lead and execute retrofit and relay testing assignments independently with Quality and within schedule</li><li>
Provide technical expertise in handling high-end relays for TRAFO, Line, BBP (Bus Bar), Distance, Motors, and Generator protection</li><li>
Program and test relays from all major manufacturers, including SEL, ABB, Siemens, Alstom, and GE</li><li>
Perform comprehensive protection and meter upgrades, including scheme modifications and field integration.</li><li>
Maintain the flexibility to travel on short notice to various site locations as needed</li><li>
Prepare documentation for Pre-FAT &amp; FAT and conduct Pre-FAT and FAT activities</li><li>
Support system commissioning, including pre-commissioning and troubleshooting as needed</li><li>
Ensure adherence to industry standards, regulatory requirements, and HSE &amp; safety standards.</li></ul> 
Working Hours:<ul><li>
10-hour working day (including lunch break), six days per week (Saturday to Thursday)</li></ul>
We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard. 
We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace. 
Work Experience
 
<ul><li>Graduate engineer with 8+ years of working experience in SAS and protection system.</li><li>
Experience in commissioning and troubleshooting within high-voltage environments.</li><li>
Holding professional certifications is considered a major plus.</li></ul></div>

Senior Electrical Protection Engineer

Join Quest Global and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Quest Global

About Company

Repair Coordinator

Data Analyst/Engineer

Senior LV & MV Switchgear Engineer

Senior Electrical Protection Engineer