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Raigad Hospital and Research Centre

Job Title: Reception HeadLocation: Raigad Hospital &amp; Research Centre, Karjat Department: Front Office / AdministrationJob PurposeThe Reception Head will be responsible for overseeing the smooth functioning of the hospital front desk, ensuring high-quality patient service, effective communication, and efficient management of reception staff. This role is pivotal in creating a positive first impression of the hospital and ensuring seamless coordination between patients, visitors, doctors, and administrative teams.Key ResponsibilitiesFront Office &amp; Patient Handling<ul><li>Supervise day-to-day operations of the reception area and front desk staff.</li><li>Ensure courteous and professional handling of patients, visitors, and relatives.</li><li>Manage patient inquiries, registration, admission, and discharge procedures.</li><li>Maintain patient confidentiality and ensure compliance with hospital policies.</li></ul>Staff Management &amp; Training<ul><li>Lead, train, and motivate reception/front office staff for excellent customer service.</li><li>Prepare duty rosters, manage attendance, and monitor staff performance.</li><li>Conduct regular training for front desk etiquette, communication, and complaint handling.</li></ul>Operational Responsibilities<ul><li>Coordinate with doctors, nurses, and other departments for patient appointments and schedules.</li><li>Monitor the efficiency of call handling, appointment booking, and information sharing.</li><li>Handle escalated patient/visitor complaints promptly and effectively.</li><li>Ensure proper maintenance of front office systems, telecommunication, and waiting areas.</li></ul>Administrative &amp; Reporting<ul><li>Maintain accurate patient records, visitor logs, and MIS reports.</li><li>Prepare daily/weekly/monthly front desk operational reports for management.</li><li>Ensure compliance with hospital policies, NABH standards, and statutory requirements.</li><li>Work closely with billing, accounts, and medical records departments for smooth operations.</li></ul>Key Skills &amp; Competencies<ul><li>Excellent communication &amp; interpersonal skills (English, Marathi, Hindi).</li><li>Strong leadership, team management, and problem-solving abilities.</li><li>Patient-centric approach with a calm and professional demeanor.</li><li>Proficiency in hospital software, MS Office, and front desk operations.</li><li>Ability to multitask and manage high-pressure situations.</li></ul>Qualifications &amp; Experience<ul><li>Graduate in Hospital Administration/Hospitality Management / Management / Any Discipline</li><li>Minimum 5&ndash;8 years of experience in hospital front office operations, with at least 2&ndash;3 years in a supervisory/lead role.</li><li>Experience in handling NABH processes will be an added advantage.</li></ul>Job Type: Full-timePay: &#8377;200,000.00 - &#8377;300,000.00 per yearLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

Reception Head

Job Title: Endoscopy TechnicianLocation: Dr. N. Y. Tasgaonkar Institute of Medical Science, Karjat Department: Endoscopy Unit / Gastroenterology Reporting To: Consultant Gastroenterologist / Nursing In-ChargeJob PurposeThe Endoscopy Technician is responsible for assisting physicians and nursing staff during diagnostic and therapeutic endoscopic procedures, ensuring proper handling and maintenance of endoscopic equipment, and providing safe, efficient, and high-quality patient care.Key ResponsibilitiesPatient Care &amp; Procedure Assistance<ul><li>Prepare procedure room, equipment, and supplies for endoscopic procedures.</li><li>Assist doctors and nurses during endoscopy, colonoscopy, bronchoscopy, and related procedures.</li><li>Provide support in patient positioning, monitoring, and post-procedure recovery.</li><li>Ensure compliance with infection control, sterilization, and patient safety standards.</li></ul>Equipment Handling &amp; Maintenance<ul><li>Operate, clean, and maintain endoscopes, video processors, light sources, and other related instruments.</li><li>Perform leak testing, proper disinfection, and storage of endoscopic equipment.</li><li>Monitor equipment functionality and promptly report malfunctions or required repairs.</li></ul>Documentation &amp; Coordination<ul><li>Maintain accurate records of procedures, sterilization logs, and equipment usage.</li><li>Assist in inventory management of endoscopy supplies and consumables.</li><li>Coordinate with nursing and medical staff to ensure smooth workflow in the unit.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Diploma / Certificate in Endoscopy Technology, OT Technology, or equivalent paramedical qualification.</li><li>Experience: 1&ndash;3 years of experience in endoscopy / OT / gastroenterology unit preferred (freshers with training can also apply).</li></ul>Job Type: Full-timePay: &#8377;200,000.00 - &#8377;350,000.00 per yearWork Location: In person

Endoscopy Technician

Job Title: Dialysis TechnicianLocation: Raigad Hospital &amp; Research Centre, Karjat Department: Nephrology / Dialysis Unit Reporting To: Nephrologist / Senior Medical OfficerJob PurposeTo provide safe, efficient, and compassionate dialysis treatment to patients with kidney-related conditions, ensuring adherence to clinical protocols, infection control practices, and patient safety standards.Key ResponsibilitiesPatient Care<ul><li>Prepare patients for dialysis treatment, including pre-dialysis assessment (vital signs, weight, etc.).</li><li>Explain the dialysis procedure and provide reassurance to patients.</li><li>Monitor patients throughout dialysis, recognizing and promptly responding to complications.</li><li>Provide post-dialysis care and record patient outcomes.</li></ul>Dialysis Procedure<ul><li>Set up, operate, and monitor dialysis machines and related equipment.</li><li>Perform priming, cannulation, and connection/disconnection procedures.</li><li>Administer prescribed dialysis therapy under the guidance of the nephrologist.</li><li>Maintain accurate records of treatment, fluid balance, and complications.</li></ul>Equipment &amp; Safety<ul><li>Ensure all dialysis machines are properly cleaned, disinfected, and maintained.</li><li>Follow strict infection control and biomedical waste management protocols.</li><li>Report and troubleshoot technical issues with machines and water treatment systems.</li></ul>Documentation &amp; Reporting<ul><li>Maintain treatment logs and patient records accurately.</li><li>Report any adverse events or unusual observations immediately to the concerned doctor/nurse in-charge.</li><li>Assist in maintaining stock of consumables, dialyzers, and other supplies.</li></ul>Qualifications &amp; Requirements<ul><li>Diploma / Certificate in Dialysis Technology (DDT / CDDT) or equivalent.</li><li>Preferably 1&ndash;2 years of experience in a dialysis unit (fresher may also apply).</li><li>Basic knowledge of dialysis procedures, infection control, and patient safety.</li><li>Good communication and interpersonal skills.</li><li>Ability to work in rotational shifts and emergency situations.</li></ul>Job Type: Full-timePay: &#8377;180,000.00 - &#8377;250,000.00 per yearWork Location: In person

Dialysis Technician

Join Raigad Hospital and Research Centre and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Raigad Hospital and Research Centre

ABOUT_COMPANY

Reception Head

Endoscopy Technician

Dialysis Technician