Qureos Mentor

RCSI Medical University of Bahrain

<div>
 
 Objective:
 
 The principal objective of the post is to support the Student Recruitment &amp; Admissions Manager to drive student attraction to RCSI Bahrain and to promote RCSI Bahrain&rsquo;s programmes and co-ordinate the admissions process from the point of initial enquiry by prospective students to registration. To enhance conversion of applications to offer accepted.
 
 
 
 Key interfaces:
 
 Managers of Marketing and Communications, Marketing team, RCSI Bahrain staff, RCSI Dublin Student Recruitment and Admissions team, 3rd Party service providers.
 
 
 
 Reporting to:
 
 Student Recruitment and Admissions Manager
 
 
 
 
 Your responsibilities within this role include, but are not limited to the following:
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Recruitment:
 
 
 
 <ul>
 <li>
 Implement student attraction plans for all programmes offered by RCSI Bahrain in consultation with the Student Recruitment and Admissions Manager.
 
 </li>
 <li>
 Attend appropriate school visits / conventions and career fairs and other recruitment events within Bahrain and on occasion travel in the GCC and beyond as required.
 
 </li>
 <li>
 Deliver engaging presentations and talks to schools.
 
 </li>
 <li>
 Support campus tours and schools visits to the University in support of recruiting of future medicine and nursing students.
 
 </li>
 <li>
 Support the Student Recruitment and Admissions Manager to build meaningful and long-lasting relationships with key schools and government bodies across the Middle East region, through the planning, organisation and co-ordinating of international and local school visits, events and activities.
 
 </li>
 </ul>
 
 
 Admissions:
 
 
 
 <ul>
 <li>
 Maintaining and building the University&rsquo;s reputation by providing accurate and timely information regarding the University&rsquo;s Programmes and the admissions process to applicants and their parents/guardians (i.e., by phone, email and face-to-face).
 
 </li>
 <li>
 Ensuring applications are expedited through the admissions process as efficiently as possible.
 
 </li>
 <li>
 Ensuring information pertinent to the admissions process is captured and stored in an accurate and timely fashion.
 
 </li>
 <li>
 Taking calls to parents and applicants with enquiries to give best in class experience.
 
 </li>
 <li>
 Liaising with applicants to ensure documentation required for consideration and for interview is received.
 
 </li>
 <li>
 Shortlisting applicants for interview as per minimum entry requirements and arranging interviews for suitable applicants and coordinating needs with internal stakeholders (i.e., academic interviewers)
 
 </li>
 <li>
 Communicating application updates and outcomes to applicants.
 
 </li>
 <li>
 Liaising with applicants who are successful at interview with a view to progressing their application to registration including managing the final outcome offer letters.
 
 </li>
 <li>
 Conversion of offer holders to accepted offer holders.
 
 </li>
 <li>
 Liaising with the Student Fees Officers to ensure payments received are documented.
 
 </li>
 <li>
 Working closely with the Registration and Student Records team and managing the authentication process for applicants.
 
 </li>
 <li>
 Accurately entering and regularly updating applicant details in the student system (Quercus) and ZOHO Creator.
 
 </li>
 <li>
 Coordinating the registration of students to the relevant programmes in consultation with Admissions Team lead and SRAM and liaising with all the required departments to complete the registration process.
 
 </li>
 <li>
 Preparing reports as required by the Admissions Team and the SRAM and Senior Management.
 
 </li>
 <li>
 Attending meetings and providing input regarding admissions as per SRAM.
 
 </li>
 <li>
 Understanding and being able to articulate effectively to applicants and parents/guardians our value proposition.
 
 </li>
 </ul>
 
 
 Enquiry UX:
 
 
 
 <ul>
 <li>
 Maintaining a comprehensive database / CRM platform to include all career counsellors and student contacts in addition to up-to-date information regarding any engagement the university had with these audiences.
 
 </li>
 </ul>
 
 
 Stakeholder Relationships:
 
 
 
 <ul>
 <li>
 Build and maintain key relationships with governing bodies such as the Ministry of Education and the Higher Education Council of Bahrain.
 
 </li>
 </ul>
 
 
 Marketing:
 
 
 
 <ul>
 <li>
 Work with the Marketing Manager and team to ensure that all marketing is up to date, accurate and available at required times.
 
 </li>
 <li>
 Support the updating of the University website information.
 
 </li>
 <li>
 Support market insight generation programme at RCSI Bahrain.
 
 </li>
 </ul>
 
 
 Others:
 
 
 
 <ul>
 <li>
 Ensure that all RCSI and RCSI Bahrain policies and procedures are adhered to.
 
 </li>
 <li>
 Dealing with external bodies as required.
 
 </li>
 <li>
 Undergoing programmes of training and development as may be required from time to time.
 
 </li>
 <li>
 Representing the best interest of RCSI and RCSI Bahrain at all times.
 
 </li>
 <li>
 Performing such other duties as may be required from time to time.
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 Key Requirements/Competencies:
 
 
 
 <ul>
 <li>
 3+ years experience in a similar field/area.
 
 </li>
 <li>
 Fluent in English (speaking and writing).
 
 </li>
 <li>
 A higher education qualification, preferably in a business or management-related area or equivalent through experience.
 
 </li>
 <li>
 Technical skills - previous experience using systems.
 
 </li>
 <li>
 Advanced computer skills and experience in Microsoft Excel, Word and Outlook in particular.
 
 </li>
 <li>
 Highly proficient in reporting, using databases (V look up, analysis of raw data, trend reporting).
 
 </li>
 <li>
 An effective communication style appropriate to audience and situation.
 
 </li>
 <li>
 Excellent time management skills and ability to multi-task and prioritize work.
 
 </li>
 <li>
 A methodical, reliable self-starter with the capacity to work effectively on own initiative or as a team member.
 
 </li>
 <li>
 Ability to take ownership and accept accountability for initiatives, manage issues and meet agreed targets upon commitment.
 
 </li>
 <li>
 Commitment to continuously improve the efficiency of the Admissions process and the ease at which applicants can progress through the process.
 
 </li>
 <li>
 Highly motivated with an ability to work on his/her own initiative.
 
 </li>
 <li>
 Excellent interpersonal and communication skills.
 
 </li>
 <li>
 Ability to act decisively and meet deadlines.
 
 </li>
 <li>
 Enthusiasm &amp; drive to succeed in continuing to deliver the vision of the RCSI Brand and University.
 
 </li>
 <li>
 Must be prepared to work outside normal business hours and at weekends as needed.
 
 </li>
 </ul>
 
 This Job is typically measured by the following KPI's:
 
 
 <ul>
 <li>
 Student Enrolment targets.
 
 </li>
 <li>
 Student Recruitment Interaction targets.
 
 </li>
 <li>
 Ability to communicate with stakeholders in an accurate, timely and friendly manner.
 
 </li>
 <li>
 Timely processing of applications.
 
 </li>
 <li>
 Accuracy of data input.
 
 </li>
 </ul>
</div>

Student Recruitment and Admissions Coordinator

<div>
 
 Reporting to:
 
 Head of IT
 
 
 
 Tenure:
 
 1-Year Fixed Term Contract
 
 
 
 Objective:
 
 The IT Business Analyst will play a role in ensuring the successful delivery of digital initiatives by acting as the key interface between users and the IT team. The role focuses on rigorous analysis of business workflows, accurate translation of requirements into system designs, and ensuring that delivered solutions meet user needs, are fit for purpose, and are embedded effectively into business-as-usual operations. The role will support system development, integration, and process optimisation across academic and business units, with particular emphasis on workflow-based platforms and enterprise systems.
 
 
 
 Key responsibilities:
 
 
 
 
 
 Business Analysis &amp; Workflow Design
 
 
 
 <ul>
 <li>
 Produce, analyse, document, and prioritise business and functional requirements from stakeholders across academic and professional services.
 
 </li>
 <li>
 Analyse existing business processes and design future workflows to improve efficiency, consistency, and user experience.
 
 </li>
 <li>
 Translate business requirements into clear functional specifications and workflow designs that can be implemented by technical teams.
 
 </li>
 <li>
 Facilitate workshops and working sessions to validate requirements, workflows, and proposed solutions.
 
 </li>
 </ul>
 
 
 Delivery Assurance &amp; Implementation Support
 
 
 
 <ul>
 <li>
 Work within agile delivery environments to support the analysis, design, testing, and implementation of new systems and enhancements.
 
 </li>
 <li>
 Define acceptance criteria and support system testing, including user acceptance testing (UAT), to ensure solutions meet agreed requirements.
 
 </li>
 <li>
 Identify gaps, inconsistencies, and risks early in the delivery lifecycle and work with stakeholders to resolve issues proactively.
 
 </li>
 <li>
 Support system rollouts and ensure solutions are transitioned effectively into business-as-usual operations.
 
 </li>
 </ul>
 
 
 Stakeholder &amp; Technical Liaison
 
 
 
 <ul>
 <li>
 Act as a consistent point of contact between business users, IT teams, vendors, and project managers to ensure alignment throughout the delivery lifecycle.
 
 </li>
 <li>
 Contribute to system and integration design discussions, including interfaces, reporting, authentication, and data migration requirements.
 
 </li>
 <li>
 Support the configuration and customisation of SaaS platforms and workflow-based systems in line with institutional needs.
 
 </li>
 </ul>
 
 
 Documentation, Training &amp; Adoption
 
 
 
 <ul>
 <li>
 Produce clear functional, process, and test documentation to support system delivery and ongoing use.
 
 </li>
 <li>
 Prepare and deliver training sessions and user guidance where required to support adoption and effective use of new systems.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 Person Specification
 
 
 <ul>
 <li>
 3+ years&rsquo; experience in a similar role.
 
 </li>
 <li>
 Experience with relational data modelling, process mapping, data visualisation, reporting.
 
 </li>
 <li>
 Understanding of technical concepts including but not limited to API&rsquo;s, interfaces, data cleansing &amp; security, SaaS based offerings, data manipulation &amp; movement (ETL), relational databases &amp; TSQL, Cloud based platforms such as Azure &amp; automation.
 
 </li>
 <li>
 Ability to quickly establish credibility and operate as a trusted business analysis partner.
 
 </li>
 <li>
 Strong communication and influencing skills, with the ability to engage effectively across all levels &mdash; from eliciting and documenting requirements with users to communicating progress and outcomes to senior stakeholders.
 
 </li>
 <li>
 Proven ability to manage and support a diverse range of stakeholders, including third-party vendors.
 
 </li>
 <li>
 Curious and proactive mindset, with a commitment to continuous learning and improvement.
 
 </li>
 <li>
 Collaborative team player who takes ownership of deliverables and works in a structured, organised manner to meet agreed timelines.
 
 </li>
 </ul>
</div>

IT Business Analyst - 12 Month Contract

<div>
 
 Role Objective:
 
 
 
 The HR Operations &amp; Compliance Coordinator is responsible for the coordinated delivery of high-quality HR operational and administrative services across the employee lifecycle at RCSI Bahrain.
 
 
 The role ensures accurate contractual administration, employee records management, HR systems maintenance, payroll coordination, and compliance with Bahraini labour law and regulatory requirements. The postholder acts as the primary operational liaison with external government and regulatory bodies, ensuring that all employee documentation, registrations, and reporting obligations are completed accurately and on time.
 
 
 A core focus of the role is to maintain strong operational control and compliance while supporting continuous improvement of HR processes through effective use of HR systems, digital tools, and standardised workflows. The role provides a responsive, confidential, and service-focused HR operation that enables the wider HR team to focus on strategic, advisory, and development activities.
 
 
 
 Key Responsibilities
 
 
 
 
 HR Operations &amp; Employee Lifecycle:
 
 
 <ul>
 <li>
 Coordinate HR operational activities across the employee lifecycle, including onboarding, probation tracking, contract renewals, amendments, and off-boarding.
 
 </li>
 <li>
 Prepare, issue, and maintain employment contracts, variations, and formal HR correspondence in line with RCSI Bahrain policies and Bahraini labour law.
 
 </li>
 <li>
 Maintain accurate, up-to-date employee records, ensuring data integrity, confidentiality, and audit readiness at all times.
 
 </li>
 <li>
 Act as the first point of contact for routine HR operations queries from staff, providing clear and consistent guidance on HR processes, documentation, and systems.
 
 </li>
 <li>
 Escalate non-standard, sensitive, or complex issues to the HR Manager as appropriate.
 
 </li>
 </ul>
 
 HR Systems &amp; Data Management:
 
 
 <ul>
 <li>
 Act as an operational subject matter resource for the HR Information System (Zoho People), including:
 
 </li>
 </ul>
 <li>
 Employee data maintenance and validation
 
 </li>
 <li>
 Standard reporting and data extracts
 
 </li>
 <li>
 User support and issue resolution
 
 </li>
 <li>
 Process documentation and guidance
 
 </li>
 <ul>
 <li>
 Support continuous improvement of HR processes through automation, workflow enhancements, and improved use of HR systems.
 
 </li>
 </ul>
 
 Government &amp; Regulatory Compliance:
 
 
 <ul>
 <li>
 Coordinate all HR-related requirements with external authorities, including:
 
 </li>
 </ul>
 <li>
 
 LMRA:
 
 work permits, visas, renewals, cancellations, and compliance reporting
 
 </li>
 <li>
 
 SIO:
 
 employee registration, updates, contributions, and leaver processing
 
 </li>
 <li>
 
 Tamkeen:
 
 employee registrations, programme submissions, claims, and compliance tracking
 
 </li>
 <li>
 
 Quadrabay:
 
 system updates, reporting, and coordination as required
 
 </li>
 <li>
 
 Higher Education Council (HEC):
 
 staff registration, approvals, renewals, and ongoing compliance
 
 </li>
 <ul>
 <li>
 Coordinate eVisa, immigration, and labour-related processes in line with current regulations.
 
 </li>
 <li>
 Monitor changes in Bahraini employment legislation and regulatory requirements and flag potential impacts to the HR Manager.
 
 </li>
 </ul>
 
 Payroll &amp; Benefits Coordination:
 
 
 <ul>
 <li>
 Coordinate monthly payroll inputs and submissions to the payroll provider, ensuring accuracy of employee data, allowances, deductions, and statutory requirements.
 
 </li>
 <li>
 Support benefits administration and respond to employee queries related to payroll processes and statutory benefits.
 
 </li>
 <li>
 Liaise with Finance and payroll providers to resolve payroll-related issues promptly.
 
 </li>
 </ul>
 
 Certificates &amp; External Authentication:
 
 
 <ul>
 <li>
 Coordinate authentication and verification of academic and professional certificates for new and existing employees as required by regulators and external bodies.
 
 </li>
 <li>
 Maintain accurate records of authenticated documents and compliance status.
 
 </li>
 </ul>
 
 Administrative &amp; Operational Support:
 
 
 <ul>
 <li>
 Raise purchase requisitions and purchase orders for HR-related services and supplies as required.
 
 </li>
 <li>
 Support induction and exit processes, contributing to a positive employee experience.
 
 </li>
 <li>
 Maintain HR filing systems (electronic and physical) in line with data protection and record-retention requirements.
 
 </li>
 <li>
 Support internal HR projects, audits, reporting, and team initiatives as required.
 
 </li>
 <li>
 Ensure compliance with RCSI and RCSI Bahrain policies, procedures, and values at all times.
 
 </li>
 <li>
 Undertake training and professional development as required and perform other duties appropriate to the role.
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 Key Requirements &amp; Competencies
 
 
 
 
 Essential
 
 
 <ul>
 <li>
 Fluency in English and Arabic (written and spoken).
 
 </li>
 <li>
 Proven experience in HR administration or HR operations, preferably within Bahrain.
 
 </li>
 <li>
 Strong working knowledge of Bahraini HR regulatory systems, including LMRA, SIO, Tamkeen.
 
 </li>
 <li>
 Excellent organisational skills with a high level of attention to detail and accuracy.
 
 </li>
 <li>
 Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
 
 </li>
 <li>
 Strong interpersonal and customer service skills with a professional and confidential approach.
 
 </li>
 <li>
 Proficiency in Microsoft Office and HR systems (experience with HRIS is an advantage).
 
 </li>
 </ul>
 
 Desirable
 
 
 <ul>
 <li>
 Experience working in higher education or a regulated environment.
 
 </li>
 <li>
 Familiarity with payroll coordination and statutory reporting.
 
 </li>
 <li>
 A qualification in HR, Business Administration, or a related discipline (or equivalent experience).
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 <ul>
 <li>
 High levels of integrity and discretion when handling sensitive information.
 
 </li>
 <li>
 Proactive, organised, and solution-focused with a commitment to continuous improvement.
 
 </li>
 <li>
 Strong teamwork skills with the ability to collaborate effectively across departments.
 
 </li>
 <li>
 Adaptable, resilient, and motivated to develop a career in Human Resources.
 
 </li>
 <li>
 Strong alignment with the values, professionalism, and reputation of the RCSI brand and University.
 
 </li>
 </ul>
</div>

HR Operations & Compliance Coordinator

Join RCSI Medical University of Bahrain and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

RCSI Medical University of Bahrain

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Student Recruitment and Admissions Coordinator

IT Business Analyst - 12 Month Contract

HR Operations & Compliance Coordinator