Qureos Mentor

Red Oaks Medical Group

<p></p><div><p><i>Are you Compassionate, Collaborative, Respectful and strive for Excellence?
</i></p><p><i>If so, you share our CORE Values and we invite you to join our team as a Benefit Specialist.</i></p>
<p><b>
Benefit Specialist Job Description</b></p>
<p><b>
Reports to:
</b></p><p>Finance Manager</p><br>
<p></p>
<p><b>
Organizational Peers:</b></p>
<p>
Accounts Payable</p>
<p>
Payroll Specialist</p><br>
<p></p>
<p><b>
Direct Reports:</b></p>
<p>
None</p><br>
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<p><b>
Job Details:</b></p>
<p>
Full Time, 40 hours/week</p>
<p>
Non-Exempt</p>
<p>
Pay Range: $25.00 - $32.00/hour</p><br>
<p></p>
<p><b>
Job Summary:
</b></p><p>Responsibilities include the day-to-day administration of employee benefit programs, including health, dental, vision, life insurance, disability, retirement, and other voluntary benefits. Ensures employees understand and can access their benefits while maintaining accurate integration with payroll systems.</p><br>
<p></p>
<p>
Works closely with employees to provide guidance and support throughout the benefits lifecycle&mdash;from onboarding and enrollment to life event changes and offboarding. Collaborates with the payroll team to ensure seamless coordination of benefit deductions and payroll processing. Plays a vital role in maintaining compliance with federal and state regulations, managing vendor relationships, and contributing to a positive employee experience.</p><br>
<p></p>
<p><b>
Performance Requirements:</b></p>
<p><b>
 </b><b><i>Knowledge:</i></b></p>
<div>
1. Knowledge of organizational policies, procedures, and systems.
</div><div>2. Knowledge of the English language to include rules of composition and grammar; spelling; punctuation; sentence structure and content; and of word meaning.</div>
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3. Intermediate knowledge of Excel and Word.</div>
<p><b><i>
Skills:</i></b></p>
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1. Skill in establishing and maintaining effective working relationships with other employees, patients, organizations and the public.</div>
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2. High attention to detail with the ability to analyze data and reconcile discrepancies.</div>
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3. Exceptional communication, problem resolution, organizational and time management skills.</div>
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4. Must be self-motivated and able to take initiative.</div>
<p><b><i>
Abilities:</i></b></p>
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1. Ability to maintain strict confidentiality.</div>
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2. Ability to work under pressure, communicate and present information.
</div><div>3. Ability to identify problems, recommends solutions, organize and analyze information.</div>
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4. Ability to use time keeping software
</div><div>5. Capable of prioritizing job duties and working independently.</div>
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6. Ability to use OnePoint software.</div><br>
<div></div>
<p><b>
Major Duties and Accountabilities:</b></p>
<ul><li>
Administer all employee benefits programs including enrollments, changes and terminations.</li><li>
Act as the primary point of contact for employee benefits inquiries and provide timely, accurate support.</li><li>
Meet with new employees to assist and follow up with benefit enrollment</li><li>
Coordinate annual open enrollment processes with Finance Manager and Leadership, including communications, system updates, vendor coordination, payroll coordination and employee support.</li><li>
Maintain accurate benefit records and ensure timely enrollment, changes, and terminations within OnePoint and vendor systems.</li><li>
Ensure compliance with federal, state, and local regulations (e.g., ERISA, ACA, HIPAA, COBRA).
</li><li>Assist in benefit audits and prepare required reports, filings, and disclosures (e.g., Form 5500, ACA reporting).</li><li>
Partner with the Finance Manager to analyze and reconcile benefit invoices, monitor benefit costs, and assist with budgeting and forecasting.</li><li>
Research and recommend cost-effective benefit plan designs and wellness programs.</li><li>
Liaise with external vendors, brokers, and consultants to resolve issues and evaluate plan performance.</li><li>
Collaborate with Payroll to ensure accurate and timely deduction processing and reconciliation of benefit-related transactions.</li><li>
Maintain and update benefit documentation, employee communications, and intranet resources.</li><li>
Work closely with the payroll department providing all requested and necessary information in a timely manner</li><li>
Provide any requested reports to leadership in a timely manner</li><li>
Reconcile monthly, quarterly or annually with OnePoint and all vendor invoices</li><li>
Work closely with Accounts Payable and Payroll on benefit discrepancies, solving in a timely manner</li><li>
Follow up on all benefit discrepancies to ensure timely resolution</li><li>
Assist Accounts Payable and Materials Management as needed</li><li>
Perform clerical duties as needed</li><li>
Performs other duties as assigned</li></ul><br>
<p></p>
<p><b>
Position Competencies:</b></p>
<div>
1. <b>Role Model for Organization&rsquo;s Core Values: </b>Support the Mission, Vision and Values with dedication to providing excellent care and service and providing comprehensive quality healthcare for our community in a compassionate manner.</div>
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2. <b>Customer Service</b>: Demonstrates the highest standards for friendly, courteous and caring interaction with patients, clinicians, guests, and fellow employees.</div>
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3. <b>Communication</b>: Demonstrates ability to accept and understand instructions, expresses self clearly and concisely.</div>
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4. <b>Attendance/Punctuality</b>: Is seldom tardy and or absent, Attends mandatory in-service programs and/or committees as assigned.</div>
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5. <b>Adaptability/Flexibility</b>: Demonstrates the ability to cope with pressure, grasp new ideas, methods, and adjust responses to meet the changing work environment.</div>
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6. <b>Confidentiality</b>: Assures patient and clinic confidentiality. Complies with HIPAA guidelines regarding patient confidentiality and protected health information.</div>
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7. <b>Independence/Initiative</b>: Demonstrates reliability, follow-through, ability to work with minimal supervision, desire and ability to accept additional responsibility.</p>
<p><b>
Job Qualifications:</b></p>
<p><b>
Equipment operated:</b> Standard office equipment including computers, faxes, copiers, printers, telephones, etc.
</p><p><b>Education/Experience:</b> 2-5 years of experience in employee benefits administration or a related role. Strong knowledge of employee benefit programs and relevant regulations. Experience working with OnePoint or similar system preferred. Excellent communication and interpersonal skills. Strong attention to detail and organizational skills. Ability to handle sensitive and confidential information with discretion.</p>
<p><b>
Physical: </b>Involves sitting approximately 90 percent of the day, walking or standing the remainder.</p><br>
<p></p>
<p><b>
I am able to perform these tasks without accommodation. _____Yes _____No</b></p>
<p><b>
If no, list required accommodation(s):</b></p><br>
<p></p>
<p><b>
I have read and understand the above job description, and I accept all the responsibilities of the position.</b></p><br>
<p></p>
<p><b>
____________________________________ ___________________</b></p>
<p>
 <b>Employee&rsquo;s Signature</b><b> Date</b></p><br>
<p></p>
<p><b>
Responsibility for Review and Maintenance:</b></p>
<p><b>
Date Initiated: 9/2025</b></p>
<p><b>
Date Revised:</b></p></div>

Benefit Specialist

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Red Oaks Medical Group

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Benefit Specialist