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RedSea CyberSystems

Technical Writer &mdash; Brief Job DescriptionRole: Produce clear, accurate, and user-focused technical documentation that enables customers, users, and internal teams to understand and use products, systems, and processes.Key responsibilities<ul><li>Documentation creation: Write and maintain user guides, API docs, developer guides, release notes, installation manuals, FAQs, SOPs, and in-product help.</li><li>Content design: Organize information for clarity and findability; use diagrams, tables, and examples to explain complex concepts.</li><li>Audience analysis: Tailor tone, detail level, and format for target audiences (end users, administrators, developers).</li><li>Collaboration: Work with product managers, engineers, QA, support, and UX to gather technical details, validate accuracy, and review content.</li><li>Style &amp;* standards:* Enforce and maintain documentation standards, templates, and style guides; ensure consistent terminology and tone.</li><li>Content lifecycle: Version, publish, and update docs to reflect product changes; manage documentation backlog and prioritize updates for releases.</li><li>Localization &amp;* accessibility:* Prepare content for translation and ensure materials meet accessibility best practices.</li><li>Knowledge base &amp;* tooling:* Contribute to internal/external knowledge bases; use documentation tools (Markdown, AsciiDoc, DITA), CMS, and version control (Git).</li><li>Metrics &amp;* feedback:* Track documentation usage, feedback, and help-center trends to improve content and reduce support load.</li></ul>Required skills &amp; qualifications<ul><li>Strong technical writing and editing skills with excellent grammar and clarity.</li><li>Ability to understand complex technical concepts and translate them into simple, actionable content.</li><li>Experience with documentation tools (Markdown, Git, content management systems) and basic familiarity with markup languages (HTML, XML).</li><li>Comfortable reading technical specs, APIs, and code samples; experience writing API documentation is a plus.</li><li>Strong collaboration and communication skills, attention to detail, and ability to meet release deadlines.</li></ul>Job Types: Full-time, PermanentPay: ﷼18.10 - ﷼40.15 per hourExpected hours: 40 per weekWork Location: In person

Technical Writer

Join RedSea CyberSystems and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

RedSea CyberSystems

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Technical Writer