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Redlands Plumbing, Heating & AC

<div>Installation Manager | $90,000 - $120,000 Salary
Redlands Plumbing HeatingAir Conditioning, Inc. | Redlands CA.
For over 127 years, we've proudly served our local community, with 90% of our work performed within 30 miles of home. When you join our team, you're not just doing a job, you're serving others throughout Redlands and the Inland Empire.
We are a stable, growing, and profitable company built on a strong reputation, loyal customers, and long-term team members.
Why Join Our Team?<ul><li>
Team-oriented culture where your voice is heard and valued</li><li>
Opportunity to play a key role in building a high-performing team</li><li>
Ongoing investment in your training and professional growth</li><li>
Supportive ownership and leadership team</li><li>
Highly rated by both customers and employees</li><li>
Strong local reputation and established customer base</li></ul>
What Benefits Do We Offer?<ul><li>
100% Employer-Paid, Employee-Only Medical Insurance</li><li>
Employer-Paid, Employee-Only $50,000 Basic Life Insurance</li><li>
Dental, Vision, AflacAdditional Life Insurance Voluntary Plan Options</li><li>
401k Retirement Plan with 2% Employer-match</li><li>
6 Paid Company Holidays</li><li>
40 Hours Paid Vacation Annually<ul><li>
Expanded vacation benefits for long-term employment offered</li></ul></li><li>
40 Hours Paid Sick Leave Annually</li><li>
Up to 2 Bereavement Paid Days per Year</li><li>
Company-Provided Uniforms</li><li>
Company VehicleGas Card</li><li>
Company Phone or Reimbursement</li><li>
Employee Appreciation EventsMore</li></ul>
Job Title: Installation Manager
Compensation: $90,000 - $120,000 Salary, depending on experience
Work Schedule: Full-Time, Monday to Friday, some eveningsweekends required
Work Hours: 7:00am to 4:00pm
Position Overview:<ul><li>
Oversee all Plumbing and HVAC Installation operations, ensuring projects are completed efficiently, safely, and to the highest quality standards.</li><li>
Monitor daily and weekly schedules to ensure efficient resource allocations.</li><li>
Collaborate with the Service and Maintenance Manager to ensure a steady flow of leads from the service department team.</li><li>
Track and analyze key performance indicators (KPIs) to drive continuous improvement.</li><li>
Conduct field visits to observe project progress and address issues proactively.</li><li>
Identify inefficiencies in installation workflows and implement solutions to improve productivity.</li><li>
Train team members to identify and act on sales opportunities and processes.</li><li>
Support supervisors in resolving complex technical and customer service challenges.</li><li>
Collaborate with supervisors to establish best practices for safety, quality, and customer satisfaction.</li><li>
Monitor labor and material budgets to ensure the profitability of the department.</li><li>
Working daily in Service Titan; our cloud-based CRM.</li></ul>
Performance Metrics<ul><li>
Timely and on-budget completion of installation projects.</li><li>
High customer satisfaction ratings and minimal escalations.</li><li>
Reduction in callbacks and warranty claims.</li><li>
Efficient scheduling and resource allocation across teams.</li><li>
Increased revenue through additional sales opportunities identified during installations.</li></ul>
Required Qualifications:<ul><li>
Minimum 5-7 years of experience in both Plumbing and HVAC installations</li><li>
5 + years of management/leadership experience within the service industry
<ul><li>HVAC / Plumbing / Electrical / Construction / etc.</li></ul></li><li>
NATE Certifications (Core, AC Install, Air Distribution, Gas Heat).</li><li>
Extensive knowledge of Plumbing and HVAC systems, tools, installation processes, and codes.</li><li>
Valid driver's license and insurable driving record.</li><li>
Experience managing multiple teams across departments</li><li>
Strong organizational, communication, and problem-solving skills.</li><li>
Advanced customer service and follow-up skills</li><li>
Proven ability to manage teams and drive performance improvements</li></ul>
Preferred Qualifications:<ul><li>
Proficient in-Service Titan, Excel, Word and Google Suite of Tools.</li><li>
Experience in managing multiple teams across departments.</li></ul>
Learn more about us online: www.plumbingandair.com</div>

Installation Manager

Join Redlands Plumbing, Heating & AC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Redlands Plumbing, Heating & AC

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Installation Manager