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Redroof Plus Inn & Suites

Red Roof Plus Inn &amp; Suites Night Auditor / Front Desk AgentRole: Part-time | Salary Range: $14.50-$16/hr.Schedule/hours: Five days a week from 11pm-7amWhat we're looking for:We are seeking an enthusiastic and organized individual to join our guest services team. You will play a crucial role in ensuring every guest enjoys their experience, from check-in to check-out. If you love taking pride in the service you provide, enjoy problem solving, and want to be part of an already great team then this might be the position for you.Responsibilities:<ul><li>Manage the front desk operations during overnight shifts, including check-ins, check-outs, and guest inquiries with professionalism and enthusiasm</li><li>Conduct nightly audits, ensuring accuracy in billing and reservations while updating records efficiently</li><li>Guarantee the highest level of guest satisfaction by addressing guest needs promptly, resolving issues, and ensuring a positive experience</li><li>Follow security procedures to ensure safety of guests and staff by monitoring CCTV surveillance, routinely inspecting common areas, and being attentive to all ongoings at the property</li><li>Support guest relations by offering local information, amenities guidance, and multilingual assistance when needed</li><li>Follow procedures and policies intended to keep operations clear and consistent</li></ul>Requirements:<ul><li>Clear and effective communication and organizational skills</li><li>Exceptional customer service skills and great problem solving skills</li><li>Maintain composure, keeping calm under pressure</li><li>Ability to work cohesively as part of a team- responsible and reliable</li><li>Previous hotel or resort front desk and customer service experience</li><li>Strong communication and multitasking skills in a fast-paced environment</li><li>Flexibility in scheduling; not restricted to just one shift</li></ul>Job Type: Part-timePay: $14.50 - $16.00 per hourExperience:<ul><li>Customer service: 1 year (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Shift availability:<ul><li>Overnight Shift (Required)</li><li>Night Shift (Preferred)</li><li>Day Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Virginia Beach, VA 23451 (Required)</li></ul>Work Location: In person

Night Auditor

Join Redroof Plus Inn & Suites and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Redroof Plus Inn & Suites

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Night Auditor