Qureos Mentor

Rehlat Internet and Multimedia

<div><div><div><div><div><h2 class="jobSectionHeader"><b>ABOUT US</b></h2>
<p>Rehlat is a brand that believes in a world without borders. Rehlat was started by creating the simplest, most seamless travel planning and management experience in the Middle East; and we are on a quest to continue removing barriers to travel, here at home and abroad.</p></div></div></div></div></div>
<br><div><div><div><div><div><h2 class="jobSectionHeader"><b>Our Team</b></h2>
</div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Product</b></h3>
<p>Innovative &amp; problem solving is the life force of our product team. Obsessed with solving traveler&rsquo;s needs, they ensure the right product is developed for best user experience.</p>
</div></div><div><div><h3 class="jobSectionHeader"><b>Development &amp; Design</b></h3>
<p>Be a part of the team that takes pride in creating the next-generation of app, products, systems and services to make travel simple and fun.</p>
</div></div><div><div><h3 class="jobSectionHeader"><b>Marketing</b></h3>
<p>Change is constant. The marketing team thrives in a fast-paced environment, continually looking for new and compelling ways to connect with people and make their travel simple and in the budget.</p>
</div></div><div><div><h3 class="jobSectionHeader"><b>Business &amp; Growth</b></h3>
<p>We are growing, and our highly creative problem-solvers across HR, Finance, &amp; Operations ensure that by building great relationships and cracking the complex.</p></div></div></div></div></div>
<br><div><div><div><div><div><h2 class="jobSectionHeader"><b>Career &amp; Culture</b></h2>
<p></p><p>We build first-class technology enabled travel products that are impeccable &amp; captivating.
<br>
We dream and we build the ideas into products.</p>
<p>Passion fueled with entrepreneurship drives us to grow and strive to do better, bigger,
<br>
and huge is what we believe and grown happens automatically.</p>
<p>We believe in winning and team spirit is what we breathe , Every team member is nurtured and appreciated.</p></div></div></div></div></div><p></p>
<br><div>Call Center Executive-Support(Cairo, Egypt)
<div><p><b>Job Description:</b></p>
<ul><li>Receive inbound calls for International &amp; Domestic Air, Hotel booking inquiries from customers</li>
<li>Answer customer queries, as well as probe the customer to obtain a full understanding of what information is being requested.</li>
<li>Identifying and assessing customers&rsquo; needs to achieve satisfaction.</li>
<li>Make sure that all customers issues are handled.</li>
<li>Provide accurate, valid and complete information by using the right methods/tools.</li>
<li>Follow up (Call and Email) with customers in case of pending/escalated issues.</li>
<li>Communicate clearly and effectively with customers</li>
<li>Ability to multi-task, prioritize, and manage time effectively</li><br>
</ul><p></p><p><b>Skills:</b></p>
<ul><li>Minimum of 6 months to 1-year experience in customer care</li>
<li>Immediate joiners are preferable.</li>
<li>Excellent communication and presentation skills</li>
<li>Excellent English</li>
<li>Customer orientation and ability to adapt/respond to different types of characters</li><br>
</ul><p></p><p>Share your updated cv to hr@rehlat.com</p></div></div><p></p>

Call Center Executive - Support

Join Rehlat Internet and Multimedia and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rehlat Internet and Multimedia

About Company

Call Center Executive - Support