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Relaks Media House

Job Title: Operations Supervisor &ndash; Spa &amp; Wellness Center | HDG Tranquil Spa &amp; WellnessJob SummaryHDG Tranquil Spa &amp; Wellness is seeking a motivated and experienced Operations Supervisor to lead daily spa operations, ensure exceptional guest experiences, and support a high-performing wellness team.If you are passionate about hospitality, wellness, and operational excellence, this is your opportunity to join a growing luxury spa environment in Muscat.You will play a key role in ensuring smooth daily operations, maintaining service quality, and supporting staff performance in a calm, customer-focused environment.Why Work With Us<ul><li>Work in a premium wellness and spa environment</li><li>Supportive and professional team culture</li><li>Opportunities for career growth into spa management</li><li>Structured operations with clear leadership support</li><li>Guest-focused luxury service standards</li></ul>Key Responsibilities<ul><li>Oversee daily spa operations and ensure smooth workflow</li><li>Supervise reception, therapists, and support staff</li><li>Maintain high standards of customer service and hygiene</li><li>Handle guest complaints and service recovery professionally</li><li>Manage staff scheduling, attendance, and shift coordination</li><li>Ensure compliance with spa policies and operational procedures</li><li>Support inventory tracking and supply management</li><li>Assist management in improving service quality and efficiency</li><li>Train and mentor junior staff members</li><li>Monitor daily performance metrics and operational reports</li></ul>Requirements<ul><li>2&ndash;5 years of experience in spa, hospitality, or wellness operations</li><li>Strong leadership and team supervision skills</li><li>Excellent communication and customer service abilities</li><li>Ability to multitask in a fast-paced environment</li><li>Professional appearance and demeanor</li><li>Basic computer and scheduling system knowledge</li><li>Experience in luxury spa or hotel operations is an advantage</li><li>Fluency in English (additional languages is a plus)</li></ul>About HDG Tranquil Spa &amp; WellnessHDG Tranquil Spa &amp; Wellness is a modern wellness destination focused on relaxation, rejuvenation, and holistic care. We aim to deliver high-quality spa experiences through professional service, premium treatments, and a peaceful environment designed for ultimate guest satisfaction.How to ApplySubmit your updated CV and a short cover note explaining your experience in spa or hospitality operations. Shortlisted candidates will be contacted for interviews.Apply today and become part of a growing wellness brand in Muscat.Pay: RO600.000 - RO900.000 per monthWork Location: In person

Operations Supervisor

Join Relaks Media House and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Relaks Media House

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Operations Supervisor