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Republic Harley-Davidson

If you love picking up the phone, building rapport in 30 seconds, and chasing a lead until it shows up on the showroom floor &mdash; keep reading.Position OverviewAs a BDC Agent, you are the first voice a potential customer hears from Republic HD. Your mission is simple: respond fast, build rapport, and get butts on bikes in our showroom. You&rsquo;ll work inbound and outbound across phone, email, and text &mdash; turning internet curiosity into booked, confirmed, and showed appointments. This is a hybrid position with a mix of remote and on-site days.What You&rsquo;ll Actually Do (Every Day)<ul><li>Make 80&ndash;120+ outbound calls per day to new internet leads, follow-ups, no-shows, unsold ups, and reactivation lists &mdash; the phone is the job</li><li>Hit aggressive lead-response targets: every new lead contacted by phone within minutes, not hours</li><li>Follow up relentlessly &mdash; most appointments are booked on call 4, 5, or 6, not call 1. We don&rsquo;t give up after a voicemail</li><li>Book, confirm, and re-confirm showroom appointments for the sales team &mdash; and chase no-shows until they reschedule</li><li>Re-engage cold leads, lost deals, and dormant customers through outbound call and text campaigns</li><li>Send personalized email and SMS follow-ups that actually get opened and replied to</li><li>Log every call, text, and email in CDK eLead with clean, accurate notes</li><li>Coordinate live with the sales floor on appointment hand-offs and outcomes</li><li>Stay sharp on current inventory, promotions, finance offers, and dealership events so you can speak with authority</li></ul>Who We&rsquo;re Looking ForYou must be FEARLESS on the phone. This role lives and dies by outbound calls and persistent follow-up. If cold-calling and chasing customers drains you, this isn&rsquo;t the job. If it lights you up, you&rsquo;ll crush it here.<ul><li>Motivated, competitive, and goal-driven &mdash; you want to hit a number and beat it</li><li>Comfortable making a high volume of outbound calls every single day, with energy on call 100 the same as call 1</li><li>Persistent follow-up mentality &mdash; &ldquo;no&rdquo; means &ldquo;not yet,&rdquo; and silence means try again</li><li>Strong verbal and written communication &mdash; you sound warm, confident, and human on the phone, and your texts and emails are clean</li><li>Self-motivated and disciplined &mdash; you stay productive and accountable on remote days without anyone watching</li><li>Highly organized; can juggle dozens of active leads in the pipeline at once</li><li>CRM experience preferred (CDK eLead a major plus)</li><li>Prior BDC, call center, inside sales, or automotive/powersports experience strongly preferred</li><li>Passion for Harley-Davidson or the motorcycle lifestyle is a big plus</li><li>High school diploma or equivalent; flexible schedule including Saturdays</li></ul>Work Schedule &amp; LocationHybrid &mdash; a mix of work-from-home days and on-site days at our Stafford dealership (12707 Southwest Freeway, Stafford, TX 77477). Remote days require a reliable internet connection, a quiet professional workspace, and the discipline to stay on the phones.What We Offer<ul><li>Competitive base pay + aggressive performance bonuses tied to appointments set, shown, and sold</li><li>Health, dental, and vision benefits</li><li>401(k) with employer match</li><li>Paid training and ongoing development &mdash; we&rsquo;ll sharpen your phone game</li><li>Employee discounts on motorcycles, parts, accessories, and MotorClothes</li><li>Hybrid flexibility inside a high-energy, ride-driven dealership culture</li></ul>Ready to Dial In?If you&rsquo;re a phone hunter who loves the chase, the close, and the win &mdash; apply today through Indeed.Pay: $40,000.00 - $100,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Stafford, TX 77477

BDC Agent / Internet Sales Representative

Join Republic Harley-Davidson and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Republic Harley-Davidson

About Company

BDC Agent / Internet Sales Representative