Qureos Mentor

Restore Talent

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 POSITION OVERVIEW:
 
 
 
 
 
 
 
 &middot; Reports to Service Engineer panel
 
 
 
 &middot; Responsible for repairing vehicle bodywork and associated activities as detailed on Job Cards on a timely basis to a high quality standard, to understand and develop skill levels as to increase quality and production levels, and to share best practice with other Bodyshop staff
 
 
 
 &middot; Grade Two Bodyshop Denter is required: 100-110 % productive Efficiency, 85- 95% Utilisation
 
 
 
 
 
 
 
 
 
 KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:
 
 
 
 
 
 
 
 
 
 &middot; Perform accurate and timely repairs according to the standards stated in the manufacturers&rsquo; manuals and check lists and normal working practices.
 
 
 
 &middot; Must be clocked onto a Job Card throughout the working hours.
 
 
 
 &middot; As soon as work required has been completed must report to Workshop Controller to clock off existing Job Card and request new Job Card (except at end of shift).
 
 
 
 &middot; Endeavour to complete all tasks within the time required and report to Supervisor if time likely to overrun.
 
 
 
 &middot; Ensure that safety regulations are well maintained. Report any unsafe situation to supervision immediately upon detection.
 
 
 
 &middot; Keep all tools and equipment of the workshop in good condition and ensure they are maintained in line with manufacturer&rsquo;s recommendations at all times. Report any problems to supervision. Return them to the appropriate location when relevant task completed.
 
 
 
 &middot; Keep the workshop clean and tidy at all times.
 
 
 
 &middot; Perform other duties as assigned by the direct supervisor.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS AND CHARACTERISTICS:
 
 
 
 
 
 
 
 
 
 &middot; At least 2 year&rsquo;s experience in a similar role and / or environment
 
 
 
 
 
 
 
 
 
 ADDITIONAL NOTES:
 
 
 
 
 
 
 
 
 
 &middot; Working Hours: as per the Service Dept. Timings.
 
 
 
 
</div>

Denter Grade 2

<div>
 
 
 
 POSITION OVERVIEW:
 
 
 
 
 
 
 
 &middot; Reports to Team Leader
 
 
 
 &middot; Responsible for liaising with customers to ensure their requirements are met at a fair price in a timely manner and that they are advised of recommended additional work.
 
 
 
 &middot; Responsible for promoting a professional and efficient Bodyshop image.
 
 
 <ul>
 <li>
 Responsible for accurately estimating all body repairs in line with Manufactures times.
 
 </li>
 </ul>
 
 
 
 
 
 KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:
 
 
 
 
 
 
 
 
 
 &middot; Greet customers and help interpret their needs. Where necessary seek technical advice from relevant personnel.
 
 
 
 &middot; Ensure customers receive price estimates on all repairs
 
 
 
 &middot; Respond promptly to telephone queries from customers.
 
 
 
 &middot; Liaise with customers of completion deadlines are unlikely to be met.
 
 
 
 &middot; Liaise with Cashier to ensure due payment received prior to release of vehicle.
 
 
 
 &middot; Ensure Reception area is maintained clean and tidy at all times.
 
 
 
 &middot; Ensure all relevant information is clearly &amp; correctly recorded on the Job Card.
 
 
 
 &middot; Ensure that instructions on Job cards are clear and concise such that they cannot be misinterpreted.
 
 
 
 &middot; Interpret any pertinent warranties and ensure customers are aware of their rights.
 
 
 
 &middot; Ensure customers&rsquo; vehicles are neatly parked in the designated areas.
 
 
 
 &middot; Liaise with Bodyshop Manager to plan future appointments and ensure optimum shop loading.
 
 
 
 &middot; Together with Bodyshop Manager, manage customer appointment system.
 
 
 
 &middot; Assist the parts department, wherever possible, to promote parts sales for repairs and with reducing dead stock levels.
 
 
 
 &middot; Perform other duties as assigned by immediate manager.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS AND CHARACTERISTICS:
 
 
 
 
 
 
 
 
 
 &middot; At least 2 year&rsquo;s experience in a similar role and / or environment
 
 
 
 &middot; Ability to understand and speak English
 
 
 
 
 
 
 
 
 
 ADDITIONAL NOTES:
 
 
 
 
 
 
 
 
 
 &middot; Working Hours: as per the Service Dept. Timings.
 
 
 
 
</div>

Body Shop Repair Estimator

<div>
 
 
 
 KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:
 
 
 
 
 
 
 
 &middot; Reports to Assistant Warehouse Manager
 
 
 
 &middot; Unboxing, checking, sorting and allocating parts for binner with right location. Cross checking items binned.
 
 
 
 &middot; Check picked/ binned items with relevant requisitions, floor setting.
 
 
 
 &middot; Upon unboxing/ unpacking, check items to tally ordered quantity, Check for discrepancy, damage, short and excess
 
 
 
 &middot; Recheck part nos. and quantity against invoice for parts delivery. Recheck part nos. and quantity against invoice for parts delivery
 
 
 
 &middot; Perpetual inventory CPD and branches. Setting locations/ bins. Branch transfer/ ICT preparation.
 
 
 
 &middot; Sort items floor wise and location wise
 
 
 
 &middot; Check for discrepancy (short/ excess) against invoices and immediately report Storekeeper for claim as per procedure
 
 
 
 &middot; Coordinating with picking section for new parts delivery
 
 
 
 &middot; Always keep the workshop clean and tidy and perform other duties as assigned by the direct supervisor.
 
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS AND CHARACTERISTICS:
 
 
 
 
 
 
 
 
 
 &middot; At least 2 years&rsquo; experience in a similar position and environment
 
 
 
 
</div>

Store Assistant

<div>
 
 
 
 POSITION OVERVIEW:
 
 
 
 
 
 
 
 &middot; Reports to Service Engineer (Paint)
 
 
 
 &middot; Responsible for painting, refinishing and associated activities on vehicles as detailed on Job Cards on a timely basis to a high quality standard to understand new procedures and share best practise with the team
 
 
 
 &middot; 100-110% Productively Efficient, 85-95% Utilised
 
 
 
 
 
 
 
 KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:
 
 
 
 
 
 
 
 
 
 &middot; Perform accurate and timely work according to the standards stated in the manufacturers&rsquo; manuals and check lists and normal working practices.
 
 
 
 &middot; Must be clocked onto a Job Card throughout the working hours.
 
 
 
 &middot; As soon as work required has been completed must report to Workshop Controller to clock off existing Job Card and request new Job Card (except at end of shift).
 
 
 
 &middot; Endeavour to complete all tasks within the time required and report to Shift Supervisor if time likely to overrun.
 
 
 
 &middot; Ensure that safety regulations are well maintained. Report any unsafe situation to supervision immediately upon detection.
 
 
 
 &middot; Keep all tools and equipment of the workshop in good condition and ensure they are well maintained at all times. Report any problems to supervision. Return them to the appropriate location when relevant task completed.
 
 
 
 &middot; Keep the workshop clean and tidy at all times.
 
 
 
 &middot; Perform other duties as assigned by the direct supervisor.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS AND CHARACTERISTICS:
 
 
 
 
 
 
 
 
 
 &middot; At least 2 year&rsquo;s experience in a similar role and / or environment
 
 
 
 &middot; Ability to understand and speak English
 
 
 
 
 
 
 
 
 
 ADDITIONAL NOTES:
 
 
 
 
 
 
 
 
 
 &middot; Working Hours: as per the Service Dept. Timings.
 
 
 
 
</div>

Painter Grade 1

<div>
 
 The mission of the Sales Consultant is to maximize vehicle sales and profit while maintaining the highest possible level of customer satisfaction Index (CSI) goals. By his/her initial impression, the image of the dealership is portrayed. The position requires an individual with excellent people relation skills, product knowledge, and sales ability in following the documented dealership sales system.
 
 
 
 This position includes four broad areas of activity:
 
 
 
 1) Good personal work habits.
 
 
 
 2) Ongoing prospecting.
 
 
 
 3) 100% of the time following the documented Selling Process.
 
 
 
 4) Ongoing follow-up.
 
 
 
 The offer is a competitive earning potential, benefits (medical), paid vacation and ongoing training to support your success.
 
 
 
 Job description:
 
 
 <ul>
 <li>
 Understand automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
 
 </li>
 </ul>
 <ul>
 <li>
 Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospect at the showroom or community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
 
 </li>
 </ul>
 <ul>
 <li>
 Qualifies buyers by understanding a buyer&rsquo;s requirements and interest; matching requirements and interest to various models; building rapport.
 
 </li>
 </ul>
 <ul>
 <li>
 Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
 
 </li>
 </ul>
 <ul>
 <li>
 Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobiles.
 
 </li>
 </ul>
 <ul>
 <li>
 Provides sales management information by completing reports.
 
 </li>
 </ul>
 <ul>
 <li>
 Updates job knowledge by participating in educational opportunities; regarding professional publications.
 
 </li>
 </ul>
 <ul>
 <li>
 Enhances dealership reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishment.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Car Sales experience preferred
 
 </li>
 <li>
 Basic computer skills
 
 </li>
 <li>
 Valid driver's license
 
 </li>
 <li>
 Must pass background screening
 
 </li>
 <li>
 Must be able to speak English and Tagalog fluently
 
 </li>
 <li>
 Car Sales Experience: Minimum 1 year (Required)
 
 </li>
 <li>
 Driver's License essential
 
 </li>
 </ul>
</div>

Car Sales Executive - Dubai

<div>
 
 
 
 POSITION OVERVIEW:
 
 
 
 
 
 
 
 &middot; Reports to Branch Bodyshop Manager/Service Reception Manager
 
 
 
 &middot; Responsible for liaising with customers to ensure their requirements are met at a fair price in a timely manner and that they are advised of recommended additional work.
 
 
 <ul>
 <li>
 Responsible for promoting a professional and efficient service image and for promoting all services offered.
 
 </li>
 </ul>
 
 
 KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:
 
 
 
 
 
 
 
 
 
 &middot; Greet customers and help interpret their needs. Where necessary seek technical advice from relevant personnel.
 
 
 
 &middot; Ensure customers receive price estimates at the time of receipt of vehicle or before
 
 
 
 &middot; Respond promptly to telephone queries from customers.
 
 
 
 &middot; Liaise with customers of completion deadlines are unlikely to be met.
 
 
 
 &middot; Liaise with Cashier to ensure due payment received prior to release of vehicle.
 
 
 
 &middot; Ensure Reception area is maintained clean and tidy at all times.
 
 
 
 &middot; Ensure all relevant information is clearly &amp; correctly recorded on the Job Card.
 
 
 
 &middot; Ensure that instructions on Job cards are clear and concise such that they cannot be misinterpreted by the technician
 
 
 
 &middot; Interpret any pertinent warranties and ensure customers are aware of their rights.
 
 
 
 &middot; Ensure customers&rsquo; vehicles are neatly parked in the designated areas.
 
 
 
 &middot; Liaise with Bodyshop Manager to plan future appointments and ensure optimum shop loading.
 
 
 
 &middot; Together with Bodyshop Manager, manage customer appointment system.
 
 
 
 &middot; Assist the parts department, wherever possible, to promote parts sales for repairs and with reducing dead stock levels.
 
 
 
 &middot; Ensure compliance to DPR &amp; other standards required by the company.
 
 
 
 &middot; Perform other duties as assigned by immediate manager.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS AND CHARACTERISTICS:
 
 
 
 
 
 
 
 
 
 &middot; At least 2 year&rsquo;s experience in a similar role and / or environment
 
 
 
 &middot; Ability to understand and speak English
 
 
 
 
 
 
 
 
 
 ADDITIONAL NOTES:
 
 
 
 
 
 
 
 
 
 &middot; Working Hours: as per the Service Dept. Timings.
 
 
 
 
</div>

Body Shop Service Advisor

<div>
 
 
 
 POSITION OVERVIEW:
 
 
 
 
 
 
 
 &middot; Reports to Bodyshop Branch Manager / Workshop Manager
 
 
 
 &middot; Responsible for ensuring the quality standards throughout the Bodyshop, inclusive of Quality Control, Assurance, Auditing and inspecting the quality standards are in line with Manufacturer&rsquo;s standards.
 
 
 
 
 
 
 
 
 
 
 KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:
 
 
 
 
 
 
 
 
 
 &middot; Conduct quality testing and assurance for all repairs to ensure work is completed in line with job orders. Monitor and ensure that quality standards are implemented in all areas of activity and report any deviation upon occurrence.
 
 
 
 &middot; Conduct detailed final overall inspection for all vehicles prior to delivery.
 
 
 
 &middot; Whilst testing and inspecting vehicles note any additional work required and report to Service Reception accordingly
 
 
 
 &middot; Maintain records of quality inspections and tabulate workshop quality levels monthly making recommendations for actions required to improve quality levels
 
 
 
 &middot; Ensure Health, Safety and Environmental standards are maintained throughout the site within legal requirements and in line with Company policy. Report any out-of-line conditions to the Branch Service Manager. This also applies to personnel performing company business off site. Maintain records of any out of line conditions showing corrective action taken, with dates.
 
 
 
 &middot; Perform other duties as assigned by immediate Manager.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS AND CHARACTERISTICS:
 
 
 
 
 
 
 
 
 
 &middot; Dealership Experience (3 &ndash; 5 Years)
 
 
 
 &middot; Must have Qatar Driving License
 
 
 
 &middot; Ability to understand and speak English
 
 
 
 
 
 
 
 
 
 ADDITIONAL NOTES:
 
 
 
 
 
 
 
 
 
 &middot; Working Hours: as per the Service Dept. Timings.
 
 
 
 
</div>

Body Shop Quality Controller

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