Qureos Mentor

Rheem Manufacturing

<div>The Hardware Test Engineer III is responsible for the testing and validation of new embedded microprocessor based electronic control designs and the support of contract manufacturers building controls for Rheem HVAC and water heating products including test requirements, test fixture design, component qualification, and life cycle support. Will work to improve DFM and DFT of controls within Rheem. This is a key position on the electronic controls team within Rheem&rsquo;s Advanced Technology Integration organization, providing advanced technologies and systems solutions for Rheem&rsquo;s Water Heating, Air Conditioning, Friedrich, Eemax, Raypak and HTPG business units.
This role will support our Enterprise division in Indianapolis, IN (Onsite) .</div>
 <div><ul><li>RESPONSIBILITIES</li></ul></div>
 <div><ul><li>Work with systems engineering, product engineering, and marketing to develop verification and validation requirements for specific HVAC and water heating applications.
</li><li>Manage large scale product testing projects from product concept through to production.
</li><li>Work with cross functional teams through direct interactions and team meetings in developing and translating new concepts into applications. Create and publish professional test plans and test reports.
</li><li>Design and create automated test fixtures using CAD and LabVIEW.
</li><li>Develop performance and qualification test methods, coordinate the implementation of experiments, and evaluate test results. participate in formal design reviews of electronic controls requirements, schematics, layouts, as well as FMEA, DFM, DFT, and other related analyses.
</li><li>Support the review and release of formal requirements, design, and qualification documentation.
</li><li>Work with contract manufacturers to prepare for product builds, including review of design documentation and testing requirements and overseeing technical aspects of qualification builds.
</li><li>Work with manufacturers to develop test methods for Rheem control products.
</li><li>Evaluate manufacturing systems and test methods to assure quality construction of Rheem controls.
</li><li>Continue to develop professionally. Represent company as requested in technical societies and keep the company advised of pertinent developments, new concepts, and opportunities.</li></ul></div>
 <div>QUALIFICATIONS</div>
 <div><ul><li>Bachelor&rsquo;s degree in Electrical Engineering.
</li><li>Minimum 5 years of related experience
</li><li>Experience with electronic controls including analog and digital circuit design, prototyping, qualifying, and commercialization planning
</li><li>Experience in design and supervision of the construction of test fixtures for new design concepts
</li><li>Experience with electronic analysis methodologies and associated instrumentation
</li><li>Experience in managing projects to meet goals and deadlines.
</li><li>Able to work successfully with multiple departments such as R&amp;D, marketing, manufacturing, service engineering, suppliers, and customers
</li><li>Technical knowledge of product design and failure analysis
</li><li>Working knowledge of statistical methods and/or Design-of-Experiments (DOE)
</li><li>Familiarity with practices of wireless testing technology.
</li><li>Familiarity with multiple communications media and protocol such as wired, wireless, optic, CAN, BACnet, Modbus, TCP/IP.
</li><li>Proficiency in Microsoft Office applications &ndash; Word, Excel, PowerPoint, and OneNote
</li><li>Must possess and demonstrate proficiency in the following competencies:
<ul><li>Ethics/Integrity
</li><li>Accountability
</li><li>Adaptability/Flexibility
</li><li>Dependability
</li><li>Teamwork
</li><li>People Skills
</li><li>Communication (clearly communicate technical information to engineering audiences)
</li><li>Problem Solving
</li></ul></li></ul>Preferred Qualifications:
<ul><li>Master&rsquo;s degree in Electrical Engineering or equivalent technical degree
</li><li>Experience with building automated testing with LabView.
</li><li>Experience utilizing a formal Product Development Process
</li><li>Performing conducted and radiated emissions and susceptibility EMC testing, and analyzing test results
</li><li>Software architecture and programming for embedded microprocessor based electronic controls
</li></ul>#LI-AT1
#LI-Onsite</div>

Hardware Test Engineer III

<div>The Warranty Claims Representative offers expert support to customers via phone and electronic communication, handling all aspects of warranty service requests. This includes tasks such as dispatching, warranty validation, registration, vendor authorization, recruiting service providers, and addressing any other customer-related inquiries.
This position will serve our Raypak Division, located in Oxnard, CA.</div>
 <div><ul><li>RESPONSIBILITIES</li></ul></div>
 <div><ul><li>Provides verbal and written assistance to customers on product services, and general product questions for complex multi-family and/or large-scale commercial projects.
</li><li>Explains and interprets warranty information to customers as they apply to products.
</li><li>Arranges for malfunctioning or defective items to be returned for evaluation.
</li><li>Uses computerized system for tracking requests, troubleshooting problems, assessing parts or spares inventory, documenting resolutions, or determining warranty eligibility.
</li><li>Dispatch service providers and coordinate with vendors to ensure timely resolution of customer issues.
</li><li>Handles a large amount of inbound calls in a call center setting in a timely manner.
</li><li>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
</li><li>Performs other duties as assigned.</li></ul></div>
 <div>QUALIFICATIONS</div>
 <div><ul><li>High School Diploma or equivalent.
</li><li>1+ year(s) Call Center/Customer Service &ndash; Related Experience in the insurance/ manufacturing industry
</li><li>Proven experience in conflict management and resolution.
</li><li>Excellent communication and interpersonal skills.
</li><li>Ability to handle high call volumes and manage multiple tasks simultaneously.
</li><li>Strong problem-solving abilities and the capacity to remain calm under pressure.
</li><li>Demonstrates data entry skills.
</li><li>Ability to carry out instructions in written, oral, or diagram form.
</li><li>Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite.
</li>Demonstrated ability to work well with others in a matrix team environment. 
<li>
</li></ul>HOW TO STAND OUT:
<ul><li>Ability to read, write, and comprehend technical instructions, short correspondence, and memos.
</li><li>Ability to support multiple products and prioritize multiple projects.
</li>Experience in utilizing CRM and ERP Systems amongst other business software 
<li>
</li></ul>As a leader at Rheem, how you achieve results is as important as the results you achieve. While
<ul><li>LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:
</li><li>Adapting
</li><li>Business Understanding
</li><li>Collaborating
</li><li>Communicating Effectively
</li><li>Continuously Improving
</li><li>Customer-Orientation
</li><li>Developing Self
</li><li>Focusing on Results
</li><li>Influencing
</li><li>Managing Relationships
</li><li>Managing Work
</li><li>Problem Solving &amp; Decision Making
</li>Equivalent combination of education, experience, and skills may supplement above minimum job requirements. 
<li>
</li></ul>The pay scale of this role is $44,496.00 - 66,636.00. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria. 
#LI-NP1
#LI-Onsite</div>

Warranty Claims Representative II

Join Rheem Manufacturing and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rheem Manufacturing

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Hardware Test Engineer III

Warranty Claims Representative II