Qureos Mentor

RIOSERV PVT LTD.

Company: A Leading US-Based Logistics &amp; Moving CompanyJob Summary:Provide top-tier customer service by handling inquiries, resolving issues, and supporting sales efforts to ensure a seamless moving experience.Shift : US/Night ShiftJob Location: Centura Square IT Park, SG Barve Rd, opp. Lanxess India, Thane West, 400604Salary: Flexible for the right candidateKey Responsibilities:<ul><li>Coordinate with movers and customers through phone, text, and email to manage scheduling, follow-ups, and overall logistical operations.</li><li>Develop and monitor project schedules and timelines to ensure that all moves are executed in accordance with established requirements, deadlines, and milestones.</li><li>Serve as the primary point of contact for assigned relocation projects, providing responsive support and escalating issues when necessary to ensure timely resolution.</li><li>Develop rapport with customers to encourage positive Google and industry reviews</li><li>Cultivate and maintain effective working relationships with movers and project stakeholders to promote seamless coordination and execution.</li><li>Conduct initial video presentation to evaluate and pre-screen potential crew members in alignment with company standards and project needs.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills, with a high level of professionalism.</li><li>Strong organizational abilities and the capacity to manage multiple tasks simultaneously in a dynamic environment.</li><li>Proficiency in basic computer applications</li><li>Demonstrated problem-solving skills and keen attention to detail.</li><li>Customer service experience preferred</li></ul>Job Type: Full-timePay: From &#8377;216,000.00 per yearApplication Question(s):<ul><li>Are you comfortable working as per the US time zone (night shift)?</li><li>This is a full-time, office-based night shift position (no remote or hybrid). Are you okay with this?</li><li>How do you plan to commute to our office at Wagle Industrial Estate, Thane?Own Vehicle/Public Transport/None of the above</li><li>Do you have prior experience in handling US-based customers/clients?</li></ul>Work Location: In person

Looking For Customer Service Representative in Thane - Fluent English

About the company: Rio Moving is a leading US-based logistics company specializing in efficient and reliable moving and transportation services. We offer customized solutions for residential moves &amp; commercial relocations.We are looking for a proactive and results-driven HR Recruiter to manage both internal recruitment and onboarding of US crews/moversShift timing: 1 PM - 10 PMJob Location: Centura Square IT Park, Thane WestInternal Recruitment<ul><li>Understand and analyze hiring requirements for various roles.</li><li>Manage the end-to-end recruitment lifecycle, including: Identifying hiring needs, developing and updating job descriptions and specifications, posting jobs on relevant platforms, sourcing candidates through multiple channels, conducting initial phone screenings, scheduling, and facilitating interviews, negotiating compensation, benefits, and employment terms in line with company policies and managing onboarding formalities for selected candidates.</li><li>Participate in various job fairs if required.</li><li>Conduct background verification checks to ensure candidate authenticity.</li><li>Maintain accurate and updated records of onboarded employees.</li><li>Consistently meet recruitment targets and timelines with a results-driven approach.</li></ul>US Recruitment (Crews/Movers)<ul><li>Identify hiring needs and develop/update job descriptions and specifications.</li><li>Post job openings, source candidates, and schedule video interviews for the internal team.</li><li>Manage the issuance of contracts, collection of bank details, and ensure accurate entry into the system.</li><li>Oversee the onboarding of US crews/movers in alignment with company requirements</li></ul>Requirements:<ul><li>Proven experience in recruitment</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle multiple roles and responsibilities efficiently.</li><li>Well-versed with MS Office tools</li><li>Proficient in using job portals and other sourcing platforms to attract top talent.</li><li>Goal-driven with a strong sense of ownership and accountability.</li><li>Knowledge of basic HR functions and best practices.</li></ul>Job Type: Full-timePay: &#8377;240,000.00 - &#8377;360,000.00 per yearApplication Question(s):<ul><li>This is a 6 day working with a fixed week-off on Sunday, are you ok with that?</li><li>The shift timing for this role is from 1PM - 10PM Indian Time, are you comfortable working in this shift?</li><li>This is a work from office position only and we do not have a WFH or Hybrid model, are you ok with this?</li><li>How do you plan to commute to our office at Wagle Industrial Estate, Thane? Own Vehicle/Public Transport/None of the above</li><li>This role requires you to schedule video discussions with US Blue Collar Workers as well. Do you understand the different US accents and would you be able to speak with Americans via phone as&nbsp;well&nbsp;as&nbsp;email?</li><li>How many years of BPO or US based recruitment experience do you have?</li></ul>Work Location: In person

Looking for HR Recruiter in Thane, MH

Join RIOSERV PVT LTD. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

RIOSERV PVT LTD.

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Looking For Customer Service Representative in Thane - Fluent English

Looking for HR Recruiter in Thane, MH