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Ritual Cafe

Job Summary:We are seeking a professional, service-oriented, and dynamic Captain (Head Waiter/Waitress) to lead our Food &amp; Beverage service team. The Captain will be responsible for ensuring exceptional guest experiences, supervising service staff, and maintaining high standards of hospitality, presentation, and operational efficiency.Key Responsibilities:<ul><li>Greet customers politely and guide them to their tables</li><li>Present menus and explain menu items, specials, and promotions</li><li>Take accurate food and beverage orders and communicate them to the kitchen/bar</li><li>Serve food and drinks promptly and correctly</li><li>Ensure tables are clean, set, and well-presented at all times</li><li>Check on guests during their meal to ensure satisfaction</li><li>Handle customer complaints professionally and report issues to the supervisor</li><li>Process bills and payments accurately</li><li>Follow hygiene, safety, and service standards</li><li>Assist with opening and closing duties</li><li>Work as part of a team to ensure smooth service operations</li><li>Assist in training and mentoring junior staff</li></ul>Requirements &amp; Skills:<ul><li>Previous experience as a Captain (Head Waiter/Waitress) is preferred</li><li>Good communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Strong customer service attitude</li><li>Basic knowledge of food &amp; beverage service</li><li>Willingness to work shifts, weekends, and holidays</li><li>Good grooming and professional appearance</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Captain (Head Waiter/Waitress)

Join Ritual Cafe and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ritual Cafe

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Captain (Head Waiter/Waitress)