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RoadOne IntermodaLogistics

Dispatcherob descriptionDispatcher Job DescriptionWe are seeking a reliable and experienced Dispatcher to join our team.Responsibilities: - Schedule and dispatch drivers for pickup and delivery of freight - Coordinate with customers and carriers to ensure timely delivery of goods - Monitor driver progress and provide updates to customers as needed - Track shipments using transportation management software - Handle customer inquiries and complaints in a professional manner - Ensure compliance with DOT regulations and company policies - Maintain accurate records of all dispatching activitiesRequirements: - High school diploma or equivalent - Minimum of 2 years of experience in dispatching or related field - Knowledge of AS400, Oracle Transportation Management, SyteLine, data entry, shipping receiving, 3PL, phone systems, fleet management, and transportation management. - Excellent communication skills both written and verbal - Strong organizational skills with the ability to multitask in a fast-paced environment - Ability to work independently with minimal supervisionBenefits: - Competitive salary based on experience - Health insurance - Dental insurance - Vision insurance - Paid time offIf you meet the above requirements and are interested in this opportunity, please submit your resume for consideration. We look forward to hearing from you! All possible employees must pass a drug screen and background check.Job Type: Full-timeSalary: $20.00 - $25.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>Monday to Friday</li></ul>Work Location: In personJob Type: Full-timePay: $45,000.00 - $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Dispatcher

Job Description &ndash; Customer Service RepresentativeJob Title: Customer Service RepresentativeFLSA Status: Non-exempt/Hourly Tuesday-Saturday 7am-4pm Reports to: Service Center ManagerJob Summary: The Customer Service Representative schedules deliveries, traces loads and responds to problems that arise during the day regarding pick-ups or deliveries. The CSR communicates with customers on their freight in regard to delays or accessorials.Essential Functions:&middot; Perform prompt and complete data entry&middot; Enter accurate customer orders in computer system&middot; Monitor on-time performance for driver delivery and pick-up&middot; Prepare tracking reports&middot; Develop knowledge base of all customers&middot; Develop relationships of all customers&middot; Understand and abide by various customer requirements&middot; Resolve customer problems promptly and efficiently&middot; Understand the operations and rules of the various rail carriers and piers&middot; Communicate with Dispatchers to avoid any problems with loads or transports and resolve any issues that may occur&middot; Cooperate with Revenue Team to retain and/or develop business&middot; Trace and monitor existing loads in the system to prevent problems from occurring&middot; Other duties as assignedRequirements:&middot; Experience in intermodal transportation or import/export business preferred&middot; Excellent communication abilities, both written and verbal&middot; Excellent computer skills&middot; Ability to effectively multi-task when necessary&middot; Flexible; able to work in past-paced environment&middot; Ability to work independently and make informed decisions&middot; Associates degree or equivalent combination of education and relative experience&middot; Ability to work long hours/swing shift hours if necessary to handle special customer requestsAll potential new hires must pass a drug screen and back ground.Job Type: Full-timePay: $21.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Shift:<ul><li>8 hour shift</li><li>Day shift</li></ul>Work Location: In person

CSR - Customer Service Representative

Join RoadOne IntermodaLogistics and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

RoadOne IntermodaLogistics

About Company

Dispatcher

CSR - Customer Service Representative