Qureos Mentor

Roads and Transport Authority

<div>
 
 We are seeking a Transportation Planner to support the development and continuous update of Dubai&rsquo;s strategic transportation plans. The role focuses on conducting strategic and specialized transport studies, prioritizing and budgeting transportation projects, and benchmarking international best practices to enhance efficiency, sustainability, and future readiness of Dubai's transport system.
 
 
 
 
 
 
 Responsibilities
 
 
 
 Monitoring transportation system performance, reviewing and aligning external studies (master plans, TIAs), preparing technical reports and presentations, and identifying innovative and sustainable mobility trends through future foresight. The role requires close coordination with authorities and stakeholders, preparation of terms of reference, and oversight of study implementation, while adhering to RTA information security policies.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor/ Master&rsquo;s degree in
 
 Transportation planning
 
 or
 
 Civil Engineering
 
 </li>
 <li>
 Must have
 
 9+
 
 years of experience
 </li>
 <li>
 Arabic Speaker (Preferred)
 </li>
 </ul>
 
 
 
 
 Candidates should have strong experience in transport planning, transport and infrastructure studies, project management, technical reporting, and transport modelling tools, with a clear focus on sustainability and strategic outcomes. If interested, Apply Now.
 
</div>

Transport Planner - Senior Chief Engineer

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 The
 
 Digital Services Development Specialist
 
 supports the
 
 design, development, and enhancement of digital services
 
 across RTA. The role focuses on
 
 digital project coordination
 
 ,
 
 system integration
 
 ,
 
 user experience improvement
 
 , and ensuring compliance with
 
 governance
 
 and
 
 information security standards
 
 to improve
 
 operational efficiency
 
 and service quality.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Monitor
 
 performance indicators
 
 for
 
 digital systems and services
 
 </li>
 <li>
 Coordinate
 
 digital service development projects
 
 , including
 
 requirements definition
 
 and execution tracking
 </li>
 <li>
 Prepare
 
 monthly performance and progress reports
 
 covering workflow, costs, risks, and recommendations
 </li>
 <li>
 Ensure compliance with
 
 RTA governance frameworks
 
 and
 
 information security policies
 
 </li>
 <li>
 Support
 
 system integration, upgrades, and enhancements
 
 across digital platforms
 </li>
 <li>
 Manage
 
 contracts and invoices
 
 using the
 
 Maximo system
 
 </li>
 <li>
 Identify and resolve
 
 technical issues
 
 related to digital services
 </li>
 <li>
 Report and follow up on
 
 information security incidents
 
 in line with policies
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Job Qualifications &amp; Requirements:
 
 
 
 
 
 
 
 Education and experience
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 in
 
 Information Technology, Computer Science
 
 , or a related discipline
 </li>
 <li>
 
 Minimum 5 years of experience
 
 in
 
 digital services development
 
 ,
 
 IT systems
 
 , or
 
 digital projects
 
 </li>
 </ul>
 
 
 
 
 
 Required technical skills
 
 
 <ul>
 <li>
 
 Digital services and application development
 
 </li>
 <li>
 
 System integration and enhancement
 
 </li>
 <li>
 
 Project management and coordination tools
 
 </li>
 <li>
 
 User experience (UX) analysis and improvement
 
 </li>
 <li>
 
 Performance monitoring and KPI reporting
 
 </li>
 <li>
 
 Enterprise systems usage
 
 , including
 
 Maximo
 
 </li>
 <li>
 
 Information security compliance
 
 and
 
 data governance
 
 </li>
 <li>
 
 Technical problem analysis and resolution
 
 </li>
 <li>
 
 Reporting and documentation of digital projects
 
 </li>
 </ul>
</div>

Specialist – Digital Services Development

<div>
 
 
 Role Overview
 
 
 
 The Senior System Engineer will lead the planning, implementation, and development of
 
 infrastructure projects
 
 , manage changes to Nol digital systems, support integration between internal and external platforms, and ensure compliance with RTA standards, security policies, and operational procedures. This role requires strong analytical capabilities, technical depth, and the ability to work closely with stakeholders and transport operators.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design and implement the
 
 infrastructure architecture
 
 for the Nol Automated Toll System.
 </li>
 <li>
 Review infrastructure effectiveness and ensure compatibility with evolving Authority requirements.
 </li>
 <li>
 Design system architectures and integrations across applications and infrastructure components.
 </li>
 <li>
 Review software requirements and business cases to ensure compliance with RTA standards and best practices.
 </li>
 <li>
 Maintain and support the infrastructure for Nol applications, resolving incidents affecting
 
 service continuity
 
 .
 </li>
 <li>
 Implement
 
 security controls
 
 , close vulnerabilities, and support internal and external security audits.
 </li>
 <li>
 Manage projects and initiatives in line with RTA PMO standards.
 </li>
 <li>
 Maintain and apply
 
 ISO 20000 IT service management capabilities
 
 .
 </li>
 <li>
 Conduct capacity planning, performance forecasting, and resource utilization analysis.
 </li>
 <li>
 Manage and maintain
 
 risk registers
 
 , mitigation plans, BIAs, and BCPs.
 </li>
 <li>
 Oversee backup, recovery processes, and quarterly performance reporting.
 </li>
 <li>
 Conduct periodic
 
 disaster recovery simulations
 
 to validate system readiness.
 </li>
 <li>
 Provide support on customer journey enhancement, service model design, and solution architecture.
 </li>
 <li>
 Analyze data to detect issues, identify fraud patterns, and recommend future improvements.
 </li>
 <li>
 Ensure strict adherence to RTA
 
 Information Security policies, guidelines, and incident reporting protocols
 
 .
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Computer Engineering, Electrical/Electronic Engineering, Computer Science, or Information Technology
 
 from a recognized institution.
 </li>
 <li>
 Minimum
 
 5 years of experience
 
 in system engineering or related fields.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 ACS infrastructure management
 </li>
 <li>
 Software engineering and system design
 </li>
 <li>
 Incident management and troubleshooting
 </li>
 <li>
 Agile methodologies
 </li>
 <li>
 Stakeholder communication
 </li>
 <li>
 Project management
 </li>
 <li>
 ISO 20000 compliance
 </li>
 <li>
 Risk management
 </li>
 <li>
 Data analysis and problem-solving
 </li>
 <li>
 Ability to manage multiple concurrent projects
 </li>
 </ul>
 
 
</div>

Senior System Engineer | Nol Digital Systems Operations

<div>
 
 
 Job Purpose
 
 
 
 Analyze
 
 AI &amp; data
 
 in the field of governance, prepare
 
 reports &amp; recommendations
 
 , and support the
 
 activation of data governance and AI initiatives
 
 . Ensure
 
 compliance tracking
 
 ,
 
 data quality audits
 
 , and
 
 ethical AI assessments
 
 , contributing to RTA&rsquo;s data maturity and responsible AI practices.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Conduct
 
 data analysis
 
 &amp; build
 
 visualizations
 
 to support governance decisions.
 </li>
 <li>
 Document
 
 AI/data use cases
 
 with business impact &amp; risk assessment.
 </li>
 <li>
 Support
 
 data quality audits
 
 ,
 
 compliance reviews
 
 , and
 
 AI ethics evaluations
 
 .
 </li>
 <li>
 Prepare
 
 compliance reports
 
 ,
 
 KPIs
 
 , and
 
 dashboards
 
 .
 </li>
 <li>
 Use tools such as
 
 Collibra
 
 ,
 
 Informatica
 
 ,
 
 Power BI
 
 ,
 
 SQL/Python
 
 .
 </li>
 <li>
 Coordinate with stakeholders for
 
 data-sharing compliance
 
 and
 
 Dubai Data Law
 
 alignment.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s
 
 in Computer/Data Science, Information Management, or related field.
 </li>
 <li>
 
 5+ years&rsquo; experience
 
 in
 
 data analysis, governance, or compliance
 
 .
 </li>
 <li>
 Certifications (CDMP, TOGAF, CIPP/E, ISO 27001, Ethical AI) are an advantage.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong knowledge of
 
 data governance frameworks
 
 ,
 
 metadata management
 
 ,
 
 data quality profiling
 
 , and
 
 AI model assessment
 
 .
 </li>
 <li>
 Proficiency in
 
 SQL/Python
 
 and governance tools.
 </li>
 <li>
 Excellent
 
 analytical
 
 ,
 
 communication
 
 , and
 
 reporting
 
 skills.
 </li>
 </ul>
</div>

Senior Analyst – Data & AI Governance

<div>
 
 We are seeking a results-driven leader to manage the operation and support of RTA&rsquo;s digital services, including smart applications, digital channels, self-service devices, e-payment, AI, and data science platforms. The role ensures high availability, minimal service disruption, and continuous improvement of digital services in line with Dubai&rsquo;s vision for digital leadership.
 
 
 
 
 
 Key responsibilities include service and asset management, SLA and supplier performance management, incident and request fulfillment, budget planning, risk assessment, business continuity, and compliance with technology governance and information security standards. The role also oversees training for call centers and users on new and updated digital services.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or Computer Science
 </li>
 <li>
 9+ years&rsquo; experience in digital service operations/support, strong ITIL and service management expertise
 </li>
 </ul>
 
 
 
 
 Join us and play a key role in delivering reliable, innovative, and customer-centric digital services that shape the future of mobility in Dubai. Be part of a forward-thinking organization where your leadership and expertise will make a real impact. Apply now.
 
</div>

Manager Digital Service Operation & Support | UAE National

<div>
 
 
 1.Roles and Responsibilities
 
 
 
 
 
 
 
 Strategy:
 
 
 
 
 
 
 &bull; Propose Quality of Life projects and initiatives (according to the approved criteria) aligned
 
 
 with the comprehensive plan and transport pillar within the strategy, in coordination with
 
 
 concerned organizational units across RTA.
 
 
 &bull; Follow up implementation of Quality-of-Life programs and initiatives against approved
 
 
 priorities and budgets; compile periodic performance reports.
 
 
 &bull; Prepare a communication plan with periodic field visits and identify new initiatives that
 
 
 elevate Quality of Life at the Authority level.
 
 
 &bull; Perform technical duties to implement decisions and directives issued to relevant authorities
 
 
 for Quality-of-Life programs and plans.
 
 
 &bull; Revise department KPIs to reflect current Quality of Life program priorities.
 
 
 &bull; Assist in preparing the department budget report every quarter for management review.
 
 
 
 
 
 
 Operations
 
 
 
 
 
 
 &bull; Assist in periodically updating initiative cards covering timelines, budgets, milestones, and
 
 
 coordination details with organizational units.
 
 
 &bull; Design and develop the Quality-of-Life programs dashboard to monitor progress,
 
 
 developments, milestones, completion rates, and emerging challenges.
 
 
 &bull; Follow up progress of committees and teams on Quality-of-Life programs, monitor
 
 
 developments, evaluate implementation commitment, and report results.
 
 
 &bull; Assist documentation and evidence for department Internal Audit requirements and timely
 
 
 submissions.
 
 
 &bull; Prepare field-visit schedules, briefs, and follow-up actions under the communication plan.
 
 
 
 
 
 
 Product / Process Improvement
 
 
 
 
 
 
 &bull; Standardize initiative card maintenance and change-control to preserve scope, schedule, and
 
 
 budget accuracy.
 
 
 &bull; Enhance dashboard routines for milestone tracking, issue/risk visibility, and corrective-action
 
 
 follow-through.
 
 
 &bull; Systematize committee action logs and closure evidence across Quality of Life committees
 
 
 and teams.
 
 
 &bull; Maintain KPI updates and quarterly budget reporting cycles to improve decision readiness.
 
 
 
 
 
 
 2.Job Qualifications &amp; Requirements
 
 
 
 
 
 
 
 Education:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/ Master&rsquo;s degree in Engineering
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 6 years in case of master&rsquo;s degree (8+ years in case of Bachelor&rsquo;s degree)
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualification:
 
 
 
 
 
 <ul>
 <li>
 Certifications including PMP
 </li>
 </ul>
 
 
 
 
 
 3.Required Competencies
 
 
 
 
 
 
 
 Technical Competencies :
 
 
 
 
 
 <ul>
 <li>
 Core Data Analysis and Reporting
 </li>
 <li>
 Core Engineering Principles
 </li>
 <li>
 Institutional Development &amp; Agility Systems
 </li>
 <li>
 Operational Excellence &amp; Service Innovation
 </li>
 <li>
 Project Management
 </li>
 <li>
 Technical Reporting
 </li>
 <li>
 Budget &amp; Financial Planning
 </li>
 <li>
 Stakeholder Engagement &amp; Protocol Management
 </li>
 </ul>
 
 
</div>

Chief Engineer - Quality of Life Projects

<div>
 
 The ideal candidate will be responsible for designing, implementing, managing, and evaluating IT Reports across our organization. In order to do this successfully, this person should feel comfortable handling multiple tasks at a time.
 
 
 
 
 
 (Arabic speakers Only)
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Take ownership of testing, research, and implementation of new tools and techniques
 </li>
 <li>
 Coordinate project schedules
 </li>
 <li>
 Assist with expense planning
 </li>
 <li>
 Identify and resolve technical challenges
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent
 </li>
 <li>
 Proven project management experience
 </li>
 <li>
 Ability to manage multiple projects at a time
 </li>
 </ul>
 
 
</div>

Senior Software Engineer

Join Roads and Transport Authority and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.