Qureos Mentor

Roads and Transport Authority

<div>
 
 
 JOB PURPOSE:
 
 
 
 Responsible of reviewing, following up, assesses the EA processes according to RTA Enterprise Architecture policies.
 
 
 
 
 
 
 KEY RESULTS ACCOUNTABILITIES:
 
 
 <ul>
 <li>
 Reviewing processes of the EA section to assure works&rsquo; continuity, aligned with the roles and responsibilities.
 </li>
 <li>
 Analysis of current systems and applications to ensure alignment with RTA strategic goals and objectives and
 </li>
 <li>
 digital strategies.
 </li>
 <li>
 Reviews applications and systems with architects
 </li>
 <li>
 Ensures the implementation of EA policies
 </li>
 <li>
 Researches technology trends and how they can adopted in RTA
 </li>
 <li>
 Acts as the first point of contact for clarifying scopes of projects and raising issues and challenges and related reports.
 </li>
 <li>
 Follow up Yearly Plans related to EA roles and responsibilities
 </li>
 <li>
 Controlling and updating EA documents and templates regularly and as needed
 </li>
 <li>
 Supports the manage business requirements practices for systems by coordinating with business departments
 </li>
 <li>
 Contributes to measuring benefits and post implementation reviews and preparing related reports.
 </li>
 <li>
 Assesses and reviews technology projects requests to assess feasibility and potential solutions
 </li>
 <li>
 Perform other tasks and responsibilities related to the job or assigned by the line manager
 </li>
 <li>
 Coordinate with Corporate Architecture Review Team CART to ensure adherence to approved SLAs and prepare alignment report accordingly
 </li>
 <li>
 Follow up on implementing EA Review Plans related to technical documents
 </li>
 <li>
 Review the quality of the EA documents and processes, and providing feedback with the aim of improving compliance with approved policies and controls
 </li>
 <li>
 Follow up yearly EA Maturity Assessment and submit EA Maturity annual report
 </li>
 <li>
 Perform quality assessment of EA repository semi annually
 </li>
 <li>
 Follow up and maintain the EA repository, extract EA Repository Status reports periodically, and take appropriate corrective actions accordingly
 </li>
 <li>
 Perform the department processes review plan and coordination with QHSE
 </li>
 <li>
 Prepare quality technical presentations related to Enterprise Architecture tasks
 </li>
 </ul>
 
 
 
 
 
 
 
 
 KNOWLEDGE,SKILLS AND EXPERIECE
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelors' Degree in Engineering, Information Technology, Communications or related fields with minimum 5 years of working experience
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards
 </li>
 <li>
 Resourceful team player who excels at building trusting relationships with customers and colleagues
 </li>
 <li>
 Innovative problem-solver who can generate workable solutions and resolve complaints
 </li>
 <li>
 Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent tasks
 </li>
 <li>
 Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail
 </li>
 <li>
 orientation
 </li>
 <li>
 Computer-literate performer with extensive software proficiency covering wide variety of applications
 </li>
 <li>
 Exceptional listener and communicator who effectively conveys information verbally and in writing
 </li>
 <li>
 Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes
 </li>
 </ul>
</div>

Senior System Analyst

<div>
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 Provide expert analytical input to strengthen driver testing operations by reviewing testing outcomes, inspection suitability, examiner deployment, and vehicle standards. Enable continuous compliance with approved regulations through specialist evaluation across testing and inspection processes.
 
 
 
 Accountabilities
 
 
 
 
 Strategy
 
 
 
 <ul>
 <li>
 Provide input on standards and requirements for driver inspection and training vehicles to ensure alignment with approved security and safety principles.
 </li>
 <li>
 Study emerging transport safety trends to anticipate and prepare for future testing requirements.
 </li>
 <li>
 Monitor departmental key performance indicators (KPIs), ensure targets are met, and implement corrective actions as required.
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Contribute to activities related to managing and rotating examiners across driver inspection centers to support operational continuity.
 </li>
 <li>
 Provide technical advice on determining the number of applicants and issuing appointments for knowledge and practical examinations.
 </li>
 <li>
 Review knowledge and practical examinations of applicants and monthly examiner performance results to verify suitability with licensing objectives.
 </li>
 <li>
 Reviews suitability of inspection sites associated with works of a special nature for conducting examinations.
 </li>
 <li>
 Provide technical expertise in monitoring operations of the Remote Inspection Operations Center to ensure alignment with approved testing processes.
 </li>
 <li>
 Prepare periodic analytical summaries for management on examiner performance, high-risk categories, and applicant trends.
 </li>
 <li>
 Oversee the updating of departmental services across all service delivery channels and manage change requests in coordination with the Customer Happiness Management team.
 </li>
 <li>
 Monitor customer satisfaction surveys and develop corrective action plans based on feedback received.
 </li>
 <li>
 Track and ensure timely closure of suggestions within established deadlines.
 </li>
 <li>
 Follow up on the implementation of feasible suggestions within agreed timeframes.
 </li>
 <li>
 Conduct regular visits to driving institutes and service centres to verify service availability, collect customer feedback, and implement corrective measures as necessary.
 
 
 </li>
 </ul>
 
 Product / Process Improvement
 
 
 
 <ul>
 <li>
 Assess operational practices and examiner performance insights to recommend improvements in driver testing effectiveness and compliance.
 </li>
 <li>
 Recommends updates to testing workflows, examiner scoring guidelines, or route assignments based on evidence from analytics.
 
 
 </li>
 </ul>
 
 Physical Working Conditions
 
 
 
 <ul>
 <li>
 Predominantly office-based analysis-focused role.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Job Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Diploma/Bachelor&rsquo;s degree/Master&rsquo;s degree in Engineering or Business Administration
 </li>
 <li>
 3+ years in case of Master's degree (5+ years in case of Bachelor&rsquo;s degree,11+ years in case of Diploma)
 </li>
 <li>
 Preferred: ISO Auditor (Quality), Lean Six Sigma Green Belt, Project Management Professional Certification
 
 
 </li>
 </ul>
 
 Job Category
 
 
 
 Licensing
 
 
 
 Advertiser
 
 
 
 Roads and Transport Authority
 
 
 
 Department
 
 
 
 Drivers Licensing
 
 
 
 Educational-level
 
 
 
 Bachelor
 
 
 
 Required Nationality
 
 
 
 UAE Only
 
 
 
 Monthly Salary
 
 
 
 Unspecified
 
 
 
 Schedule-Time
 
 
 
 Full time
 
 
 
 Job Posting
 
 
 
 24/03/2026
 
 
 
 Unposting Date
 
 
 
 23/04/2026
</div>

Chief Analyst - Drivers Testing

<div>
 
 Job Description
 
 
 
 
 Strategy
 
 
 
 <ul>
 <li>
 Support the department in executing daily administrative and reporting activities in line with approved policies and procedures.
 </li>
 <li>
 Ensure timely completion of assigned administrative tasks, documentation, and data entry activities in compliance with organizational standards.
 </li>
 <li>
 Assist in implementing approved processes and guidelines to support departmental objectives.
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Maintain and update departmental records, files, and databases in both physical and electronic formats while ensuring accuracy and confidentiality.
 </li>
 <li>
 Prepare and process correspondences, memos, and internal communication for review and approval.
 </li>
 <li>
 Coordinate scheduling requests, meeting arrangements, and logistical requirements for departmental activities.
 </li>
 <li>
 Assist in maintaining attendance, leave, and permission records in the Time &amp; Attendance or related systems, and support preparation of periodic reports.
 </li>
 <li>
 Provide administrative support for onboarding activities such as preparing access cards, stationery, and office setup for new employees.
 </li>
 <li>
 Monitor and replenish office supplies and coordinate maintenance or repair of office equipment.
 </li>
 <li>
 Perform clerical tasks including document scanning, photocopying, archiving, and distribution of incoming and outgoing correspondence.
 </li>
 <li>
 Assist in handling internal requests, complaints, and task closures through approved RTA systems and tools.
 </li>
 <li>
 Support coordination with HR, Procurement, and Finance for routine administrative requirements (training nominations, requests, purchase orders, etc.).
 
 
 </li>
 </ul>
 
 Product / Process Improvement
 
 
 
 <ul>
 <li>
 Follow approved administrative procedures and filing systems to ensure consistency and compliance with information security requirements.
 </li>
 <li>
 Identify minor gaps or repetitive issues in administrative processes and escalate them to the Senior Officer or Supervisor for resolution.
 </li>
 <li>
 Participate in departmental initiatives and awareness sessions on new systems, digital tools, and administrative standards.
 </li>
 <li>
 Contribute to continuous improvement by maintaining accurate data and providing feedback from daily operations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School/ Diploma in relevant field
 </li>
 <li>
 2+ Years in case of Diploma (5+ Years in case of High School)
 </li>
 <li>
 Strong executive communication and professional correspondence skills
 </li>
 <li>
 Knowledge of general administrative practices and procedures
 </li>
 <li>
 Ability to manage intranet content and ensure governance standards
 </li>
 <li>
 Skilled in presentation design and executive-level reporting
 </li>
 <li>
 Understanding of the organization&rsquo;s business context and operational environment
 </li>
 <li>
 Proficiency in technical and analytical reporting
 </li>
 <li>
 Experience in committee and team governance
 </li>
 <li>
 Competence in knowledge and innovation management initiatives
 </li>
 <li>
 Skilled in policy implementation and compliance monitoring
 </li>
 <li>
 Familiarity with quality, health, and safety compliance standards
 </li>
 <li>
 Ability to manage stakeholder engagement and follow organizational protocols
 
 
 </li>
 </ul>
 
 Job Category
 
 
 
 Administration
 
 
 
 Advertiser
 
 
 
 Roads and Transport Authority
 
 
 
 Department
 
 
 
 Corporate Administrative Support Services CEO
 
 
 
 Educational-level
 
 
 
 Secondary School
 
 
 
 Required Nationality
 
 
 
 UAE Only
 
 
 
 Monthly Salary
 
 
 
 Unspecified
 
 
 
 Schedule-Time
 
 
 
 Full time
 
 
 
 Job Posting
 
 
 
 10/03/2026
 
 
 
 Unposting Date
 
 
 
 14/03/2026
</div>

Officer - Corporate Administrative Support Services CEO

Join Roads and Transport Authority and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Roads and Transport Authority

About Company

Senior System Analyst

Chief Analyst - Drivers Testing

Officer - Corporate Administrative Support Services CEO