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RoseMary Chocolat

OverviewJoin a dynamic and prestigious luxury chocolate company as a Call Center Sales Representative. In this role, you will be the voice of the brand&mdash;generating sales through outbound calls, and delivering an exceptional experience that reflects the elegance and quality of our products.This position offers the opportunity to work with a premium, design-forward chocolate brand, helping customers discover the perfect products for gifting, events, and special occasions. If you enjoy speaking with people, have strong communication skills, and thrive in a fast-paced sales environment, this is an exciting opportunity to contribute to the growth of a luxury brand.About Rosemary ChocolatRosemary Chocolat is a Los Angeles&ndash;based premium chocolate brand inspired by French pastry culture and modern luxury. Our chocolates are dairy-free, kosher, beautifully designed, and created for gifting, events, hospitality, and select retail partners.We are building a brand that stands out visually and emotionally&mdash;and we&rsquo;re looking for talented team members who can represent the brand with professionalism and warmth.The OpportunityAs a Call Center Sales Representative, you will assist customers with inquiries, recommend products, process orders, and support both retail and corporate clients.You will help drive revenue through phone-based sales, customer support, and order management, while delivering a high-end customer experience consistent with our brand.What You&rsquo;ll Do<ul><li>Answer inbound customer calls regarding product inquiries, gifting options, and order placement</li><li>Make outbound calls to potential and existing customers to promote products, seasonal collections, and corporate gifting opportunities</li><li>Assist customers in selecting chocolates for gifts, events, holidays, and corporate orders</li><li>Process and manage orders accurately through internal systems</li><li>Provide exceptional customer service that reflects the premium quality of the brand</li><li>Follow up with customers regarding orders, inquiries, and special requests</li><li>Maintain detailed records of customer interactions and sales activities in CRM software such as Monday.com</li><li>Identify upsell opportunities and recommend additional products where appropriate</li><li>Collaborate with internal teams to support large or custom orders</li></ul>Hours will start at approximately 20 hours per week, with potential for additional hours as the business grows.Required Experience &amp; Fit<ul><li>Previous experience in call center sales, customer service, inside sales, or phone-based support</li><li>Strong verbal communication and interpersonal skills</li><li>Comfortable speaking with customers and guiding them toward purchase decisions</li><li>Ability to manage multiple calls and customer inquiries in a fast-paced environment</li><li>Organized and detail-oriented when processing orders and managing customer information</li><li>Professional phone presence and ability to represent a luxury brand</li><li>Self-motivated with the ability to work independently</li></ul>Experience in food, hospitality, luxury products, retail, or gifting is a plus.Key Skills<ul><li>Inside sales and phone-based selling</li><li>Customer service and relationship management</li><li>CRM systems (such as Monday.com or similar platforms)</li><li>Order processing and sales support</li><li>Upselling and product recommendation</li><li>Clear communication and problem-solving</li></ul>Why Join Rosemary Chocolat<ul><li>Work with a premium, visually distinctive product people genuinely love</li><li>Be part of a growing luxury brand with strong creative direction</li><li>Opportunities to develop sales and customer relationship skills</li><li>Flexible schedule with potential for growth as the company expands</li><li>Collaborative team environment focused on quality and customer experience</li></ul>LocationCommerce, CATo ApplySend a short note outlining your customer service or sales experience, along with why you&rsquo;d be excited to represent Rosemary Chocolat.Job Types: Part-time, ContractPay: $20.00 - $22.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Mileage reimbursement</li><li>Travel reimbursement</li><li>Work from home</li></ul>Work Location: In person

Experienced Call Center Sales Rep For Luxury Chocolate Company-Part time

Join RoseMary Chocolat and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

RoseMary Chocolat

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Experienced Call Center Sales Rep For Luxury Chocolate Company-Part time