Qureos Mentor

Roto-Rooter Plumbing & Water Cleanup

<div>We are seeking a dedicated and hardworking Water Restoration Laborer to join our team. The ideal candidate will assist in the clean-up and restoration of water-damaged properties, ensuring that each site is left clean and safe for our customers.
Key Responsibilities:
<ul><li>
 Assist in the clean-up and restoration of water-damaged properties.
</li><li>Operate and drive a box truck to transport equipment and materials to job sites.</li><li>
Lift and move equipment weighing up to 100 lbs. as needed.</li><li>
Utilize various cleaning products and equipment safely and effectively.</li><li>
Navigate stairs and ladders throughout the restoration process.</li><li>
Interact professionally with customers to maintain a positive experience.</li><li>
Follow all safety protocols and guidelines on job sites</li></ul><ul><li>
Valid driver's license with a good driving record.</li><li>
Ability to pass a pre-employment drug screening and background check.</li><li>
1+ year of experience in water/fire restoration, construction, demolition, or another labor-intensive trade (preferred)</li><li>

Knowledge of basic hand and power tools
</li><li>
Comfortable using moisture meters, extractors, and drying equipment (training provided if needed)
</li><li>
Attention to detail when documenting job progress and following safety and remediation protocols
</li><li>
Ability to work effectively in small teams and follow direction from supervisors or lead technicians
</li></ul>
EEO Employer:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.</div>

Water Restoration Laborer

Office ManagerSalary - $50k-$60k (based on experience, with bonus potential)Roto-Rooter of Savannah is in search of a unique individual to join their operation as an Office Manager for their team of plumbing and water cleanup professionals.Prior management experience with proven leadership qualities is a must!Key Responsibilities:Overseeing the daily administrative, financial, and human resources functions of the office while supporting service technicians and ensuring a high level of customer satisfaction. This role manages financial reporting, billing, payroll coordination, HR onboarding processes, and office operations while helping maintain efficient workflows and a strong service and sales culture within the company.Ideal candidate will have superior organizational and customer service skills, process improvement orientation, and thorough knowledge of computer software including Word and Excel are a MUST.Additional ResponsibilitiesCustomer Service &amp; Issue Resolution<ul><li>Handle customer inquiries and resolve issues in a timely and professional manner.</li><li>Address customer concerns related to service or billing and make appropriate adjustments when necessary.</li><li>Work closely with the service team to ensure customer satisfaction and consistent service quality.</li></ul>Financial &amp; Administrative Management<ul><li>Prepare and maintain accurate financial records and documentation.</li><li>Complete weekly financial reporting, including sales calculations and time record reviews.</li><li>Assist with gross payroll preparation based on technician time tracking.</li><li>Manage accounts receivable and accounts payable.</li><li>Process and record daily deposits.</li></ul>Payroll &amp; Human Resources<ul><li>Assist in preparing payroll to ensure employees receive accurate and timely paychecks.</li><li>Manage employee onboarding processes through QuickBooks, including setting up new employees in the system and maintaining employee records.</li><li>Maintain accurate employee documentation and assist with HR administrative functions.</li><li>Support implementation and adherence to company policies and procedures.</li></ul>Billing, Time Tracking &amp; Invoicing<ul><li>Maintain accurate technician time tracking and ensure all service hours are properly recorded.</li><li>Manage digital invoicing systems to ensure invoices are accurate, completed promptly, and properly documented.</li></ul>Sales Support &amp; Office Processes<ul><li>Support and cultivate a sales-driven office culture through established office processes.</li><li>Conduct quality control reviews of phone calls to ensure customer service representatives are delivering excellent customer service and adhering to company standards.</li><li>Manage commercial accounts and assist with ongoing client relationships.</li><li>Follow up on estimates to improve close rates.</li></ul>Office Operations<ul><li>Maintain office supplies, equipment, and general administrative needs.</li><li>Manage office communications, including phone calls, emails, and correspondence.</li><li>Assist in developing, implementing, and maintaining company policies and procedures.</li></ul>Collaboration &amp; Team Support<ul><li>Work closely with technicians and management to ensure smooth daily operations.</li><li>Help ensure service documentation, scheduling, and customer communication are completed accurately and efficiently.</li></ul>Qualifications<ul><li>Strong organizational and administrative skills</li><li>Experience with accounting, payroll coordination, or financial reporting</li><li>Familiarity with QuickBooks or similar accounting/payroll software</li><li>Customer service and conflict resolution experience</li><li>Ability to manage multiple priorities in a fast-paced service environment</li><li>Strong communication and problem-solving skills</li></ul>We&rsquo;re looking for someone who can coach and motivate a TEAM, while maintaining a positive work environment! Above average computer and typing skills with a great attention to detail; as well as an ability to work a flexible schedule are required.We are an equal opportunity employerJob Type: Full-timePay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Office Manager

Join Roto-Rooter Plumbing & Water Cleanup and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Roto-Rooter Plumbing & Water Cleanup

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Water Restoration Laborer

Office Manager