Urwah Admin

Royal Class

Job PurposeThe Facility Manager is responsible for overseeing the efficient operation, maintenance, safety and functionality of the business center&rsquo;s premises. This includes managing building services, tenant relations, contractors and ensuring compliance with health, safety and regulatory standards while delivering a high-quality working environment to all clients and staff.Key ResponsibilitiesOperations and Maintenance<ul><li>Oversee day-to-day facility operations, including office spaces, meeting rooms, common areas, pantry, reception, and parking.</li><li>Ensure proper maintenance of HVAC, electrical, plumbing, fire &amp; safety systems, elevators, IT/network infrastructure, and other technical assets.</li><li>Implement preventive and corrective maintenance schedules to minimize downtime and disruption.</li><li>Supervise housekeeping, security, and office assistants to ensure cleanliness, safety, and order.</li></ul>Vendor and Contractor Management<ul><li>Liaise with external vendors, contractors, and service providers (maintenance, cleaning, pest control, IT, security, etc.).</li><li>Negotiate contracts and ensure service level agreements (SLAs) are met.</li><li>Monitor vendor performance, quality, and cost-effectiveness.</li></ul>Tenant Relations and Customer Service<ul><li>Act as the primary point of contact for tenants regarding facility issues and service requests.</li><li>Ensure prompt resolution of tenant complaints and maintain high satisfaction levels.</li><li>Coordinate office fit-outs, space management, and tenant move-ins/move-outs.</li></ul>Health, Safety and Compliance<ul><li>Ensure compliance with UAE regulations, Dubai Municipality guidelines, Civil Defense, and other relevant authorities.</li><li>Maintain health and safety standards across the facility.</li><li>Oversee fire drills, emergency preparedness, and building security protocols.</li></ul>Financial and Administrative Duties<ul><li>Prepare and manage facility budgets, including maintenance, utilities, and service contracts.</li><li>Monitor and control operational expenses while ensuring cost efficiency.</li><li>Maintain records of maintenance activities, contracts, and compliance certifications.</li></ul>Strategic and Improvement Initiatives<ul><li>Implement energy-saving initiatives and sustainability practices.</li><li>Recommend and execute facility upgrades and improvements.</li><li>Ensure continuous enhancement of facility services to support business growth.</li></ul>Qualifications and Skills<ul><li>Bachelor&rsquo;s degree in Facility Management, Engineering, Business Administration, or related field.</li><li>5+ years of experience in facility management, preferably within business centers, serviced offices, or commercial properties.</li><li>Strong knowledge of building systems, maintenance procedures, and regulatory compliance.</li><li>Excellent vendor management, negotiation, and budgeting skills.</li><li>Strong leadership, problem-solving, and communication skills.</li><li>Proficient in MS Office and facility management software/ERP systems.</li></ul>Job Type: Full-time

Facility Manager

Company DescriptionThe Royal Class Group, established in 2014, is a company that caters to clients' needs by providing excellent service and high-quality products across various lines of business, including Business Centre, Business Consultancy and Real Estate services.Role DescriptionWe are looking for a strong, independent, proactive Client Relationship Officer for our Business centres in DIP and Business Bay.Male Candidates onlyJob Responsibilities<ul><li>Active follow-up and keeping track of all the quotations, proposals, or agreements shared with the customer.</li><li>Communicate with clients and entertain tenants&rsquo; calls and inquiries adequately and in a timely manner.</li><li>Communicate and report all sales activities in a timely manner and ensure client satisfaction.</li><li>Research, prospects, source, obtain leads and develop new business opportunities in order to reach sales targets.</li><li>Maintains and develops business with existing tenants.</li><li>Identify opportunities to improve operational and service methods or procedures.</li><li>Keep track of all the renewals.</li><li>Generates Sales Leads and interacts with customers on a day-to-day basis.</li><li>Monitoring sales leads and converting them into potential business.</li><li>Business development by creating new customer accounts and monitoring the accounts Qualifications.</li></ul>Requirements:<ul><li>Minimum of 2 years of experience as a sales Executive. (Business Center will be added advantage.)</li><li>Bachelor degree in a related field.</li><li>Proficient in Excel, Word and PowerPoint.</li><li>Quick learner with the ability to understand and execute tasks daily.</li><li>Ability to perform duties with accuracy without constant supervision.</li><li>Ability to use or manage your own workload; always maintain confidentiality, flexible, can work under pressure and takes initiative.</li><li>Strong communication skills, both written and verbal, across a variety of cultures to a diverse range of people (customers, suppliers, team members, and leaders).</li><li>Excellent organizational skills with the ability to be flexible and implement change when needed.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you join immediately ?</li></ul>

Client Relationship Officer - Male

Join Royal Class and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Royal Class

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Facility Manager

Client Relationship Officer - Male