Qureos Mentor

Royal Smart Limousine L.L.C

Job Summary: The HR Executive plays a key role in executing and supporting the company’s human resource functions, ensuring compliance, transparency, and efficiency across all HR processes. This role involves managing recruitment, onboarding, attendance and payroll, visa coordination, performance management, employee relations, and HR system updates. The HR Executive ensures that all employee-related activities are aligned with company policies, UAE Labour Law, and organizational objectives. Key Responsibilities: 1. Recruitment & Onboarding<ul><li>Manage end-to-end recruitment: posting vacancies, screening candidates, arranging interviews, and reference checks.</li><li>Facilitate smooth onboarding for new hires, including orientation, documentation, and system registration.</li><li>Maintain updated recruitment trackers and candidate databases.</li></ul> 2. Attendance & Payroll Management<ul><li>Monitor daily attendance, absenteeism, and overtime in accordance with company policy and UAE Labour Law.</li><li>Validate attendance inputs and adjustments for payroll submission.</li><li>Prepare monthly payroll adjustment reports and obtain necessary approvals.</li></ul> 3. Leave Management & Employee Records<ul><li>Process annual, sick, and emergency leave requests, ensuring accurate leave balances and approvals.</li><li>Maintain organized and up-to-date employee files (both soft and hard copies) for compliance and audit readiness.</li><li>Manage document renewals (e.g., contracts, ID cards, passports) and ensure timely updates.</li></ul> 4. Visa & PRO Coordination<ul><li>Coordinate with the PRO team for timely processing of new visas, renewals, cancellations, and other government-related documentation.</li><li>Track visa and residency expirations to avoid lapses or penalties.</li><li>Ensure documentation accuracy for all submissions to MOHRE, GDRFA, and other relevant authorities.</li></ul> 5. Performance Management<ul><li>Support the performance appraisal process by gathering feedback, maintaining evaluation records, and ensuring timely completion.</li><li>Assist managers in setting KPIs, tracking employee performance, and identifying areas for improvement or development.</li><li>Coordinate with HR Manager to implement performance-based increments, disciplinary actions, or training plans as needed.</li></ul> 6. Employee Documentation & Data Management<ul><li>Ensure accuracy and confidentiality of all employee data in the HR database and ERP system.</li><li>Maintain digital and physical filing systems for employee documents such as offer letters, contracts, renewals, and warnings.</li><li>Generate HR-related reports and analytics for management review.</li></ul> 7. Employee Relations & Engagement<ul><li>Address employee queries, concerns, and grievances in a professional and timely manner.</li><li>Assist in planning and executing employee engagement and welfare initiatives.</li><li>Promote a positive work environment through fair and transparent communication.</li></ul> 8. Compliance & HR Policies<ul><li>Ensure all HR practices comply with UAE Labour Law, company policies, and internal controls.</li><li>Assist in drafting, updating, and implementing HR policies and procedures.</li><li>Support HR audits and provide required documentation to management or legal authorities when requested.</li></ul> 9. HR Systems & Odoo ERP<ul><li>Maintain and update employee data within the Odoo ERP HR module.</li><li>Support system enhancements and coordinate with the IT/ERP team for feature improvements.</li><li>Generate periodic reports from the ERP for attendance, leave, and payroll tracking.</li></ul> 10. Offboarding & Final Settlement<ul><li>Manage exit formalities, including clearance, documentation, and final settlement processing.</li><li>Conduct exit interviews and share key findings for management review.</li></ul>

Senior Human Resource Specialist

We are seeking a Customer Service Representative to join our growing team. In this role, you will serve as the first point of contact for clients, managing reservations, resolving inquiries, and ensuring every customer interaction reflects our premium service standards. You will work closely with operations, dispatch, and chauffeur teams to provide a seamless, high-quality experience to all customers. Key Responsibilities<ul><li>Handle inbound calls, emails, and face-to-face client interactions with professionalism and empathy.</li><li>Manage bookings and schedules using Odoo ERP and CRM systems.</li><li>Provide accurate information on services, pricing, availability, and policies.</li><li>Address and resolve customer complaints promptly to ensure satisfaction.</li><li>Record and track customer queries, follow-ups, and service documentation in CRM.</li><li>Conduct post-service follow-ups and collect client feedback for service improvement.</li><li>Coordinate closely with dispatchers, chauffeurs, and operations teams for smooth service delivery.</li></ul>

Customer Service Representative

Corporate Sales & Business Development<ul><li>Identify, target, and acquire new B2B clients across hospitality, aviation, events, and logistics sectors.</li><li>Develop tailored proposals and mobility solutions that align with client needs and budgets.</li><li>Lead high-value negotiations with C-level decision-makers to close profitable, long-term contracts.</li><li>Achieve and exceed revenue, margin, and market growth targets.</li></ul>Contract & Compliance Management<ul><li>Draft, review, and manage commercial agreements with corporate clients.</li><li>Ensure all contracts comply with UAE commercial regulations and internal policies.</li><li>Partner with legal advisors to mitigate risks and ensure favorable terms.</li></ul>Vendor & Partner Coordination<ul><li>Build and manage relationships with strategic partners, suppliers, and service providers.</li><li>Ensure service-level agreements (SLAs) are met and renegotiated where necessary.</li><li>Drive efficiency and profitability through optimized vendor collaborations.</li></ul>Client Relationship Management<ul><li>Serve as the main point of contact for corporate clients, including VIP and C-suite executives.</li><li>Maintain strong, long-term relationships through regular service reviews and performance updates.</li><li>Identify upselling and cross-selling opportunities to maximize client value.</li></ul>Collaboration & Market Expansion<ul><li>Work closely with Operations, Finance, and Marketing teams to deliver seamless client solutions.</li><li>Support the launch of new services and expansion into emerging markets.</li><li>Contribute to pricing strategies, service innovation, and market positioning.</li></ul>Reporting & Market Intelligence<ul><li>Prepare accurate revenue forecasts, sales reports, and performance dashboards.</li><li>Analyze market trends and competitor activity to refine strategies and maintain competitive edge.</li></ul>

Corporates Sales & Contract Manager

Royal Smart Limousine (RSL) is Dubai’s premier luxury transportation company, delivering world-class mobility solutions to individuals, corporates, VIPs, and government clients. As part of our growth strategy, we are enhancing our digital infrastructure with advanced ERP systems to ensure operational excellence, innovation, and seamless customer experiences.We are looking for a skilled and visionary Odoo Developer to help us build and optimize our ERP backbone for the future.Position OverviewThe Senior Odoo Developer will lead the design, customization, and deployment of Odoo ERP solutions that drive operational efficiency across all business functions. This is a high-impact role for a technologist who is passionate about building scalable, integrated systems in a dynamic business environment.Key ResponsibilitiesERP Development & Customization<ul><li>Develop, customize, and maintain Odoo modules for key functions including Fleet Management, HR, CRM, Sales, Finance, and Operations.</li><li>Automate complex workflows and configure business logic to streamline processes.</li></ul>Requirements Gathering & Solution Design<ul><li>Collaborate with business leaders to analyze operational challenges and design tailored Odoo solutions.</li><li>Translate functional needs into robust technical specifications and implementations.</li></ul>Workflow Optimization & Reporting<ul><li>Enhance user experience (UX/UI) across modules.</li><li>Build custom dashboards, KPI trackers, and real-time analytics tools for management reporting.</li></ul>System Integration<ul><li>Integrate Odoo with third-party systems such as GPS platforms, payment gateways, HRMS, and other critical business tools.</li><li>Ensure seamless data flow, system stability, and interoperability.</li></ul>Performance, Security & Compliance<ul><li>Optimize system performance, ensure efficient code structure, and monitor server health.</li><li>Implement data security best practices, backups, and compliance with data protection regulations.</li></ul>Support, Documentation & Maintenance<ul><li>Provide advanced troubleshooting, bug fixes, and enhancements.</li><li>Maintain clear, comprehensive documentation of code, configurations, and architecture.</li></ul>Innovation & Continuous Improvement<ul><li>Stay updated with Odoo releases, community developments, and emerging technologies.</li><li>Recommend and implement new modules or enhancements that improve business performance.</li></ul>

Odoo Developer

Leadership & Strategy<ul><li>Lead and manage the Rent a Car division, ensuring smooth day-to-day operations and alignment with company goals.</li><li>Develop and implement strategies to maximize fleet utilization, revenue growth, and market share.</li><li>Set and monitor performance KPIs for the rental team, ensuring accountability and continuous improvement.</li></ul> Customer Experience<ul><li>Oversee all customer interactions, ensuring a seamless, professional, and luxury-standard service.</li><li>Resolve escalated customer issues and disputes with efficiency and diplomacy.</li><li>Implement customer retention and loyalty initiatives to strengthen RSL’s client base.</li></ul> Fleet & Operations Management<ul><li>Manage fleet availability, allocation, and maintenance schedules to ensure vehicles meet safety and quality standards.</li><li>Oversee procurement and replacement planning for fleet expansion and upgrades.</li><li>Ensure full compliance with UAE transport laws, RTA regulations, and internal company policies.</li></ul> Sales & Business Development<ul><li>Drive rental revenue through strategic pricing, promotions, and partnerships.</li><li>Identify and secure new corporate accounts and business opportunities.</li><li>Collaborate with marketing to design campaigns that boost visibility and utilization.</li></ul> Financial & Administrative Control<ul><li>Prepare and manage departmental budgets, forecasts, and profitability reports.</li><li>Monitor rental agreements, invoicing, and payments to ensure accuracy and efficiency.</li><li>Maintain up-to-date documentation and reporting for compliance and management review.</li></ul> Team Development<ul><li>Recruit, train, and mentor Rent a Car staff to deliver high performance.</li><li>Foster a collaborative and customer-centric culture within the department.</li><li>Conduct regular reviews to identify training and development needs.</li></ul>

Rent a Car Manager

This role will serve as the central point for managing real estate contracts, lease renewals, payments, and client cases, while supporting tenders, compliance, and reporting. You will act as the bridge between clients, landlords, and internal teams to ensure accuracy, timeliness, and professional communication. Key Responsibilities<ul><li>Contract & Lease Management – Oversee 40–50 active lease/contract files, handle renewals, and ensure accurate documentation.</li><li>Client & Tenant Coordination – Act as the first contact for tenant/landlord issues, coordinate with internal teams for timely resolution.</li><li>Payments & Accounts – Track rent payments, update accounts, and escalate overdue balances.</li><li>Document Control – Review contracts before management approval; maintain digital/physical filing systems.</li><li>Tender & Compliance – Monitor portals, prepare submissions, and support management with property-related bids.</li><li>Reporting – Prepare regular MIS reports on leases, payments, complaints, and contract status.</li><li>Admin Support – Assist Sales, Operations, and Finance with data entry, filing, and documentation.</li></ul>

Real Estate Admin

We are seeking highly skilled and service-driven Light Vehicle Drivers (Chauffeurs) who represent professionalism, reliability, and a true passion for luxury hospitality.Successful candidates will provide seamless, punctual, and discreet chauffeur services to our distinguished clientele while upholding the company’s premium service standards. Key Responsibilities<ul><li>Provide safe, punctual, and discreet chauffeur services to VIP clients, executives, and guests.</li><li>Maintain assigned vehicles in pristine condition — clean, fueled, and ready for service.</li><li>Assist passengers courteously with luggage, doors, and personalized requests.</li><li>Navigate efficiently across Dubai and the UAE using GPS and traffic monitoring tools.</li><li>Comply with all UAE traffic laws, RTA/ITC regulations, and internal company standards.</li><li>Conduct daily vehicle inspections and report any maintenance or safety concerns.</li><li>Record trip details accurately and maintain vehicle logs.</li></ul>

Light Vehicle Driver (Chauffeur)

Join Royal Smart Limousine L.L.C and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.