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Sage Distribution

Inventory Control ManagerCr&egrave;me Fulfillment | Orange County, CAJob SummaryCr&egrave;me Fulfillment is seeking an experienced Inventory Control Manager to oversee and maintain the accuracy, organization, and integrity of inventory within our warehouse operations.This role is critical to ensuring alignment between inbound shipments, system records, and physical stock while driving process improvements and supporting efficient fulfillment. The ideal candidate is detail-oriented, highly organized, and experienced in managing inventory systems within a fast-paced warehouse environment.Key ResponsibilitiesInventory Management<ul><li>Maintain and oversee accurate inventory records within the warehouse management system (WMS)</li><li>Investigate and resolve discrepancies, ensuring timely and accurate reconciliation</li><li>Monitor and approve inventory adjustments with proper documentation</li><li>Oversee SKU setup, barcode accuracy, and product data integrity</li></ul>Receiving Oversight<ul><li>Supervise inbound inventory processes to ensure accuracy and compliance</li><li>Verify SKU counts, case packs, and labeling standards</li><li>Identify and document damaged or missing inventory</li><li>Coordinate communication of discrepancies with internal teams</li></ul>Cycle Counts &amp; Audits<ul><li>Manage and execute cycle counting programs across all warehouse zones</li><li>Conduct and oversee full inventory audits as needed</li><li>Track inventory variances and identify root causes</li><li>Implement corrective actions to prevent recurring issues</li></ul>Warehouse Organization<ul><li>Maintain structured inventory storage and bin systems</li><li>Ensure all SKUs are properly labeled and located</li><li>Optimize inventory placement to improve picking efficiency</li><li>Train staff on proper inventory handling procedures</li></ul>Leadership &amp; Collaboration<ul><li>Lead and support inventory control and warehouse team members</li><li>Partner with Warehouse and Operations leadership to ensure workflow efficiency</li><li>Collaborate cross-functionally to ensure inventory visibility and accuracy</li><li>Support inventory verification for large or priority orders</li></ul>Process Improvement<ul><li>Identify and implement improvements in inventory processes and workflows</li><li>Develop and maintain standard operating procedures (SOPs)</li><li>Support system enhancements and operational efficiencies</li></ul>QualificationsExperience<ul><li>5+ years of experience in inventory control, warehouse operations, or supply chain</li><li>Experience working with a warehouse management system (WMS)</li><li>Previous leadership or supervisory experience preferred</li><li>E-commerce or retail distribution experience is a plus</li></ul>Skills<ul><li>Strong attention to detail and organizational skills</li><li>Analytical and problem-solving abilities</li><li>Process-driven with a continuous improvement mindset</li><li>Comfortable working with inventory data and reporting</li><li>Strong communication and teamwork skills</li></ul>Work Environment<ul><li>Warehouse-based role with both administrative and hands-on responsibilities</li><li>Regular time spent on the warehouse floor conducting counts and verifying inventory</li><li>Fast-paced, team-oriented environment</li></ul>Why Join Cr&egrave;me Fulfillment<ul><li>Collaborative and growth-focused team</li><li>Opportunity to build and improve operational processes</li><li>Key role with direct impact on client success and company performance</li></ul>Pay: $70,000.00 - $75,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Inventory Control Manager

Client Success &amp; Operations ManagerRole PurposeThe Client Success and Operations Manager serves as the primary operational partner for brands working with Cr&egrave;me Fulfillment. This role is responsible for onboarding new clients, managing daily operational communication, and ensuring that all fulfillment workflows run smoothly and efficiently.This individual acts as the central bridge between warehouse operations, the Cr&egrave;me sales team, and brand partners. By proactively managing inventory communication, order flow, and operational setup, the Fulfillment Client Operations Manager ensures a high-touch, white-glove fulfillment experience for every brand partner.Core Responsibilities1. Brand Onboarding &amp; ImplementationThis person will own the operational onboarding of new warehouse clients.Responsibilities include:<ul><li>Leading onboarding calls with new brand partners</li><li>Gathering operational requirements (SKUs, packaging, shipping requirements, integrations, etc.)</li><li>Coordinating system setup within the warehouse management system</li><li>Establishing receiving procedures and inventory protocols</li><li>Communicating fulfillment SLAs and operational expectations</li><li>Training brand partners on operational workflows and communication channels</li><li>Ensuring a smooth first inbound inventory delivery and first order shipment</li></ul>This role ensures every brand launch into the warehouse is organized, professional, and frictionless.2. Client Communication &amp; Relationship Management<ul><li>Serve as the primary day-to-day operational contact for warehouse clients</li><li>Respond quickly to emails and Slack messages</li><li>Provide proactive updates regarding inventory levels, inbound shipments, and order flow</li><li>Build strong relationships with brand partners through responsive, solution-oriented communication</li><li>Maintain high client satisfaction and trust</li></ul>3. Sales Team CollaborationBecause Cr&egrave;me combines sales representation and fulfillment, coordination between the two teams is critical.This role will:<ul><li>Work closely with the Cr&egrave;me sales team on client management and inventory planning</li><li>Monitor stock levels (with Inventory Lead) to ensure sales teams have accurate availability information</li><li>Communicate potential inventory issues before they impact sales</li><li>Coordinate fulfillment requirements for retail partners and wholesale orders</li></ul>4. Fulfillment Operations Coordination<ul><li>Partner closely with Danny and the warehouse team to manage operational workflows</li><li>Monitor receiving schedules and order fulfillment timelines</li><li>Help resolve inventory discrepancies and shipment issues</li><li>Identify opportunities to improve operational efficiency</li></ul>5. Hands-On Warehouse SupportThis role is based within the warehouse environment and requires a collaborative, team-first attitude.During high-volume periods or operational emergencies, this person will support warehouse activities including:<ul><li>Receiving inventory</li><li>Breaking down cartons</li><li>Kitting and assembly projects</li><li>Picking and packing orders</li></ul>Cr&egrave;me Collective believes in teamwork at every level, and this role requires someone who leads by example.Ideal Candidate ProfileExperience<ul><li>5&ndash;10 years experience in operations, logistics, fulfillment, or client success</li><li>Experience in 3PL, retail distribution, beauty, or e-commerce fulfillment strongly preferred</li><li>Experience onboarding new clients or managing operational implementations</li></ul>Skills<ul><li>Exceptional communication and customer service skills</li><li>Strong project management ability</li><li>Highly organized with strong attention to detail</li><li>Comfortable managing multiple stakeholders and priorities</li><li>Strong problem-solving mindset</li></ul>Personality Traits<ul><li>proactive</li><li>calm under pressure</li><li>collaborative</li><li>relationship-driven, customer service centric</li><li>operationally minded</li></ul>Reporting StructureReports to:Director of Warehouse Operations (Danny)Works closely with:<ul><li>Warehouse team</li><li>Sales team</li><li>Finance team</li><li>Brand partners</li></ul>Pay: $80,000.00 - $85,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Client success / Operations manager

Join Sage Distribution and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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Inventory Control Manager

Client success / Operations manager