Abrar Admin

Salayel Hospitality

<div>
 
 Role Overview
 
 
 
 Salayel Hospitality is seeking a proactive and technically skilled IT Specialist to support and maintain the organization&rsquo;s IT infrastructure across hospitality operations. The role ensures seamless system performance, data security, and technology support for hotel and serviced apartment environments, contributing to efficient daily operations and an enhanced guest experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide day-to-day IT support.
 </li>
 <li>
 Install, configure, and maintain hardware, software, servers, and networking equipment
 </li>
 <li>
 Troubleshoot system, network, POS, PMS, and application issues promptly
 </li>
 <li>
 Support hospitality systems such as PMS, POS, access control, CCTV, Wi-Fi, and telephony systems
 </li>
 <li>
 Ensure data security, backups, antivirus updates, and system compliance
 </li>
 <li>
 Monitor system performance and resolve downtime or connectivity issues
 </li>
 <li>
 Coordinate with external vendors and service providers for IT services and upgrades
 </li>
 <li>
 Maintain IT documentation, asset inventory, and SOPs
 </li>
 <li>
 Support new property openings, system upgrades, and technology rollouts
 </li>
 <li>
 Train staff on basic IT usage, cybersecurity awareness, and system best practices
 
 
 </li>
 </ul>
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field
 </li>
 <li>
 2&ndash;5 years of IT support experience, preferably in hospitality or multi-site operations
 </li>
 <li>
 Strong knowledge of Windows OS, networking (LAN/WAN), servers, and hardware troubleshooting
 </li>
 <li>
 Experience with hospitality systems (PMS/POS) is highly preferred
 </li>
 <li>
 Basic knowledge of cybersecurity, backups, and data protection
 </li>
 <li>
 Ability to handle multiple locations and provide on-call support if required
 </li>
 <li>
 Strong problem-solving, communication, and documentation skills
 </li>
 <li>
 Experience in UAE hospitality environment is an advantage
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Opportunity to work with a growing hospitality group in Abu Dhabi
 </li>
 <li>
 Exposure to multi-property IT operations and pre-opening projects
 </li>
 <li>
 Professional and collaborative work environment
 </li>
 </ul>
</div>

IT Specialist

<div>
 
 Role Overview
 
 
 
 The Receptionist is the first point of contact for guests and visitors at Property. The role is responsible for delivering a warm, professional welcome, handling front desk operations efficiently, and ensuring an excellent guest experience in line with the brand&rsquo;s service standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and welcome guests in a courteous and professional manner
 </li>
 <li>
 Handle check-in and check-out procedures accurately and efficiently
 </li>
 <li>
 Manage phone calls, emails, and guest inquiries professionally
 </li>
 <li>
 Coordinate with housekeeping, maintenance, and operations teams to ensure guest satisfaction
 </li>
 <li>
 Handle guest requests, concerns, and complaints promptly, escalating when required
 </li>
 <li>
 Maintain accurate guest records and reservation details in the PMS
 </li>
 <li>
 Process payments, invoices, and cash/card transactions securely
 </li>
 <li>
 Ensure the reception area is clean, organized, and presentable at all times
 </li>
 <li>
 Follow company policies, SOPs, and UAE hospitality regulations
 </li>
 <li>
 Support administrative tasks related to front office operations
 
 
 </li>
 </ul>
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience as a Receptionist or Front Desk Agent in hospitality (hotel / serviced apartments preferred)
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Proficiency in English (Arabic or other languages is an advantage)
 </li>
 <li>
 Familiarity with hotel PMS systems is a plus
 </li>
 <li>
 Presentable personality with a customer-service mindset
 </li>
 <li>
 Ability to multitask and work under pressure
 </li>
 <li>
 Willingness to work shifts, weekends, and holidays
 </li>
 <li>
 Currently based in the UAE or available to relocate
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Professional and supportive work environment
 </li>
 <li>
 Career growth opportunities within Salayel Hospitality
 </li>
 <li>
 Exposure to a reputed hospitality brand in Abu Dhabi
 </li>
 </ul>
</div>

Receptionist

<div>
 
 Job Summary
 
 
 
 The F&amp;B Storekeeper is responsible for the efficient receipt, storage, issuance, and inventory control of food, beverage, and related supplies. The role ensures accurate stock records, cost control, hygiene compliance, and timely support to kitchen and F&amp;B operations in line with Salayel Hospitality standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Receive, inspect, and verify all food, beverage, and operating supplies against purchase orders and delivery notes
 </li>
 <li>
 Ensure proper storage of items as per FIFO, FEFO, and hygiene standards
 </li>
 <li>
 Maintain accurate stock records using inventory systems and manual logs
 </li>
 <li>
 Issue items to kitchens and outlets strictly against approved requisitions
 </li>
 <li>
 Monitor stock levels and report slow-moving, expired, or damaged items
 </li>
 <li>
 Conduct daily, weekly, and monthly stock counts and support audits
 </li>
 <li>
 Coordinate with Purchasing, Cost Control, and F&amp;B teams for stock replenishment
 </li>
 <li>
 Ensure compliance with food safety, HACCP, and Abu Dhabi municipality regulations
 </li>
 <li>
 Maintain cleanliness and organization of store areas at all times
 </li>
 <li>
 Assist in cost control measures to minimize waste and pilferage
 
 
 </li>
 </ul>
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Minimum 2&ndash;4 years of experience as an F&amp;B Storekeeper in a hotel, restaurant, or hospitality group
 </li>
 <li>
 Good knowledge of F&amp;B inventory management, storage practices, and cost control
 </li>
 <li>
 Familiarity with FIFO/FEFO, expiry tracking, and stock rotation
 </li>
 <li>
 Experience using inventory or ERP systems is an advantage
 </li>
 <li>
 Basic computer skills (Excel, inventory software)
 </li>
 <li>
 Physically fit and able to handle store operations
 </li>
 <li>
 Good communication skills in English
 </li>
 <li>
 UAE experiences preferred
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Stable working environment within a growing hospitality group
 </li>
 <li>
 Career growth opportunities
 </li>
 <li>
 Supportive team culture
 </li>
 </ul>
</div>

F&B Store Keeper

<div>
 
 Job Purpose
 
 
 
 Supervise security functions for all Employees, its contractors, on-site security with military and / or government entities. Ensures compliance of applicable gate pass &amp; security policies and procedures while implementing security measures.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Supervising security personnel and ensuring that they are securing the premises and personnel, inspecting areas and access points.
 </li>
 <li>
 Daily security Patrolling.
 </li>
 <li>
 Rotation on Night duty shift
 </li>
 <li>
 Permitting entry based on the gate pass approval and documents
 </li>
 <li>
 Coordinates with the Security Document Controller regarding the approvals and documents required
 </li>
 <li>
 Prevent losses and damages by reporting irregularities, informing violators of policies and procedures
 </li>
 <li>
 Makes and completes incident reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures
 </li>
 <li>
 Writing clear reports and logs.
 </li>
 <li>
 Completing reports of alarms, incidents, and complaints.
 </li>
 <li>
 Ensure the security, safety and well-being of all personnel and the premises
 </li>
 <li>
 Adhere to all company service and operating standards
 </li>
 <li>
 Remain in compliance with local regulations / authorities
 </li>
 <li>
 Respond to incidents related to security to provide necessary assistance to official authorities
 </li>
 <li>
 Follow procedures for various initiatives including property patrol and incident investigations
 </li>
 <li>
 Ensuring the safety, security, protection of property and assets.
 </li>
 <li>
 Evaluate, assess and analyze performance of security personnel.
 </li>
 <li>
 Keep the premises free from all kinds of dangers.
 </li>
 <li>
 Assist in developing and implementing preventative measures against incidents and other risks.
 </li>
 <li>
 Provide excellent customer service
 </li>
 <li>
 Maintain organization's stability and reputation by complying with legal requirements
 </li>
 <li>
 Perform other duties as assigned by the Direct Manager.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 High school/ Secondary or a combination of appropriate Education and Experience
 </li>
 <li>
 Military background is a plus
 </li>
 <li>
 SIRA certified (Security Industry Regulatory Authority) and DPS certified (Department of Protective System) is a must.
 </li>
 <li>
 Minimum 2-3 years at the same position within similar structure or in 5-6 stars hotels.
 </li>
 <li>
 Safety &amp; Security Awareness
 </li>
 <li>
 1st aider certified
 </li>
 <li>
 Fire training certified
 </li>
 <li>
 Bomb threat certified
 </li>
 <li>
 Good communication in Arabic and English (writing , reading and speaking)
 </li>
 <li>
 Computer Literate (MS Office)
 </li>
 </ul>
</div>

Security Supervisor

<div>
 
 Job Purpose
 
 
 
 To provide proactive administrative and helpdesk support to the Operations and Property Management teams, ensuring smooth day-to-day operations, effective communication, accurate documentation, and timely reporting in line with company policies.
 
 
 Key Responsibilities
 
 
 Help Desk &amp; Operations Support
 
 
 <ul>
 <li>
 Manage and respond to all incoming helpdesk calls and service requests in a timely manner.
 </li>
 <li>
 Support end users and service providers, coordinating actions and follow-ups.
 </li>
 <li>
 Escalate issues, complaints, and operational concerns to management when required.
 </li>
 <li>
 Provide prompt administrative support and respond to employee queries.
 
 
 </li>
 </ul>
 Administration &amp; Office Management
 
 
 <ul>
 <li>
 Provide administrative support to Operations Managers, Property Managers, and Assistant Property Managers.
 </li>
 <li>
 Maintain accurate records, databases, and filing systems (electronic and physical).
 </li>
 <li>
 Manage schedules and diaries to ensure efficient coordination of activities.
 </li>
 <li>
 Monitor office supplies, manage inventory, and coordinate replenishment.
 </li>
 <li>
 Coordinate office maintenance and resolve day-to-day office issues.
 
 
 </li>
 </ul>
 Documentation &amp; Reporting
 
 
 <ul>
 <li>
 Maintain, update, and control SOPs, operational manuals, and shared drive documentation.
 </li>
 <li>
 Ensure property manuals are updated and consistent across all sites.
 </li>
 <li>
 Prepare daily, weekly, monthly, and ad hoc operational reports as required.
 </li>
 <li>
 Maintain transmittal logs, attendance records, leave records, and operational files.
 </li>
 <li>
 Support document control activities as assigned.
 
 
 </li>
 </ul>
 Coordination
 
 
 <ul>
 <li>
 Liaise with internal departments including HR, Finance, Procurement, IT, and service partners.
 </li>
 <li>
 Coordinate and support administrative staff such as drivers, cleaners, and office assistants.
 </li>
 <li>
 Perform additional duties as assigned by management.
 
 
 </li>
 </ul>
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Timely submission of monthly inventory reports.
 </li>
 <li>
 Regular updates of SOPs and operational manuals.
 </li>
 <li>
 Accurate and timely operational and security reporting.
 </li>
 <li>
 Daily maintenance of incoming and outgoing document logs.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 Education
 
 
 <ul>
 <li>
 Diploma in any discipline (Administration preferred).
 </li>
 <li>
 Office Management certification is an advantage.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 3 years&rsquo; experience in administration or helpdesk/office coordination.
 
 
 </li>
 </ul>
 Skills &amp; Knowledge
 
 
 <ul>
 <li>
 Strong knowledge of office administration and documentation control.
 </li>
 <li>
 Familiarity with ERP or back-office systems.
 </li>
 <li>
 Advanced MS Office skills.
 </li>
 <li>
 Excellent communication, organization, and attention to detail.
 
 
 </li>
 </ul>
 Job Challenges
 
 
 <ul>
 <li>
 Managing urgent and short-notice requests.
 </li>
 <li>
 Flexibility in working hours and duties based on operational needs.
 </li>
 </ul>
</div>

Help Desk Coordinator

<div>
 
 Job Purpose
 
 
 
 The Digital &amp; Media Support Officer is an entry-level role aimed at developing UAE Nationals by providing hands-on experience in digital content management, media coordination, and basic marketing support functions. The role assists in maintaining the organization&rsquo;s digital presence, supporting internal and external communication initiatives, and building foundational skills required for long-term career growth within the digital and media function.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support day-to-day digital and media activities including content uploads, updates, and basic design coordination.
 </li>
 <li>
 Assist in managing social media platforms by scheduling posts, monitoring engagement, and maintaining content calendars.
 </li>
 <li>
 Help maintain and update website content under supervision to ensure accuracy and relevance.
 </li>
 <li>
 Coordinate with internal teams to collect digital assets, photos, videos, and promotional materials.
 </li>
 <li>
 Assist in preparing basic reports on digital performance metrics such as engagement, reach, and website activity.
 </li>
 <li>
 Support media documentation, file organization, and digital asset management processes.
 </li>
 <li>
 Assist with event coverage preparation including media coordination and content compilation.
 </li>
 <li>
 Ensure adherence to company branding guidelines and digital communication standards.
 </li>
 <li>
 Provide administrative and operational support to the Digital/Marketing team as assigned by the Direct Manager.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Education: High School Diploma (Diploma/Bachelor&rsquo;s in Marketing, Media, Communications, Digital Marketing, or related field preferred)
 </li>
 <li>
 Experience: 0&ndash;2 years of digital media, marketing support, communications, or administrative experience; fresh graduates welcome
 </li>
 <li>
 Nationality: UAE National only
 </li>
 <li>
 Working days: 4 days a week
 </li>
 <li>
 Working hours: 5 hours a day.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Basic understanding of social media platforms and digital communication tools
 </li>
 <li>
 Creative thinking with attention to detail and visual consistency
 </li>
 <li>
 Proficiency in Microsoft Office; familiarity with basic design or content tools is an advantage
 </li>
 <li>
 Good written and verbal communication skills
 </li>
 <li>
 Organizational and time management skills
 </li>
 <li>
 Ability to multitask and meet deadlines in a fast-paced environment
 </li>
 <li>
 High ethical standards and professionalism
 </li>
 <li>
 Ability to work collaboratively within a team environment
 
 
 </li>
 </ul>
 
 KPIs
 
 
 
 <ul>
 <li>
 Timely and accurate content uploads and updates across digital platforms
 </li>
 <li>
 Adherence to content calendars and assigned digital tasks
 </li>
 <li>
 Accuracy and organization of digital media files and documentation
 </li>
 <li>
 Support in preparing digital performance reports on schedule
 </li>
 <li>
 Successful completion of assigned digital and media training programs
 </li>
 </ul>
</div>

Digital and Media Support Officer - UAEN

<div>
 
 Job Purpose
 
 
 
 To provide proactive administrative and helpdesk support to the Operations and Property Management teams at
 
 Salayel
 
 , ensuring smooth day-to-day operations, effective communication, accurate documentation, and timely reporting in line with company policies. The role requires
 
 fluency in Arabic and English
 
 to effectively coordinate service requests, communicate with tenants, vendors, and internal stakeholders, and support operational activities.
 
 
 Key Responsibilities
 
 
 Help Desk &amp; Operations Support
 
 
 <ul>
 <li>
 Manage and respond to all incoming helpdesk calls, emails, and service requests in a timely and professional manner.
 </li>
 <li>
 Log, track, and monitor service requests through the helpdesk system to ensure timely resolution.
 </li>
 <li>
 Coordinate with internal teams and service providers to ensure completion of maintenance and operational requests.
 </li>
 <li>
 Escalate unresolved issues, complaints, and operational concerns to management when required.
 </li>
 <li>
 Provide prompt administrative support and respond to tenant and employee queries in Arabic and English.
 </li>
 <li>
 Maintain clear communication with stakeholders regarding request status and service updates.
 
 
 </li>
 </ul>
 Administration &amp; Office Management
 
 
 <ul>
 <li>
 Provide administrative support to Operations Managers, Property Managers, and Assistant Property Managers.
 </li>
 <li>
 Maintain accurate records, databases, and filing systems (electronic and physical).
 </li>
 <li>
 Manage schedules and diaries to ensure efficient coordination of operational activities.
 </li>
 <li>
 Monitor office supplies, manage inventory, and coordinate replenishment when required.
 </li>
 <li>
 Support day-to-day office coordination and assist in resolving operational issues.
 
 
 </li>
 </ul>
 Documentation &amp; Reporting
 
 
 <ul>
 <li>
 Maintain, update, and control SOPs, operational manuals, and shared drive documentation.
 </li>
 <li>
 Ensure operational and property documentation at Salayel is accurate, updated, and properly stored.
 </li>
 <li>
 Prepare daily, weekly, monthly, and ad hoc operational reports as required.
 </li>
 <li>
 Maintain transmittal logs, attendance records, leave records, and operational documentation.
 </li>
 <li>
 Support document control and record management processes.
 
 
 </li>
 </ul>
 Coordination
 
 
 <ul>
 <li>
 Liaise with internal departments including HR, Finance, Procurement, IT, and external service providers.
 </li>
 <li>
 Coordinate and support administrative staff such as drivers, cleaners, and office assistants when required.
 </li>
 <li>
 Facilitate communication between tenants, service providers, and management, particularly where Arabic language support is required.
 </li>
 <li>
 Perform additional duties as assigned by management.
 
 
 </li>
 </ul>
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Timely logging and closure of helpdesk requests.
 </li>
 <li>
 Accurate tracking and reporting of service requests.
 </li>
 <li>
 Timely submission of monthly inventory and operational reports.
 </li>
 <li>
 Up-to-date SOPs and operational documentation.
 </li>
 <li>
 Effective coordination and resolution of operational issues.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 Education
 
 
 Diploma in any discipline (Administration or Business Administration preferred).
 
 
 Office Management certification is an advantage.
 
 
 
 Experience
 
 
 
 Minimum
 
 3 years of experience
 
 in helpdesk coordination, administration, or operations support.
 
 
 Experience in
 
 property management, facilities management, or service coordination
 
 is preferred.
 
 
 Skills &amp; Knowledge
 
 
 <ul>
 <li>
 Fluency in Arabic and English (spoken and written) &ndash; mandatory.
 </li>
 <li>
 Strong knowledge of helpdesk coordination and administrative processes.
 </li>
 <li>
 Familiarity with ERP systems, CAFM systems, or helpdesk platforms.
 </li>
 <li>
 Advanced MS Office skills.
 </li>
 <li>
 Excellent communication, organization, and multitasking abilities.
 </li>
 <li>
 High attention to detail and strong customer service orientation.
 
 
 </li>
 </ul>
 Job Challenges
 
 
 <ul>
 <li>
 Managing high volumes of service requests and urgent operational issues.
 </li>
 <li>
 Coordinating between multiple departments and service providers.
 </li>
 <li>
 Maintaining service quality and response times in a fast-paced operational environment.
 </li>
 </ul>
</div>

Help Desk Coordinator (Arabic Speaker)

Join Salayel Hospitality and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.