Qureos Mentor

Salimi Construction Management

Technology Information Systems AnalystOverviewThe Information Systems Analyst (ISA) will support the Technology Infrastructure function. The ISA will work under the direction of the Technology Manager who reports directly to the Director.The ISA will provide technical expertise and support for the VTABSV.com tenant and supporting IT Infrastructure, ensuring system reliability, enhanced security, and effective resolution of technical issues.MINIMUM QUALIFICATIONS:Employment StandardsSufficient training, education, and experience maintaining computer information systems and computer servers to demonstrate possession of the required knowledge, skills, and abilities. Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in computer science or a related field, and four (4) years of responsible experience performing technical and analytical tasks in support of computer information systems and computer servers. (Additional applicable experience with technical and analytical tasks in support of computer information systems and computer server substitutes for college on a year for year basis.)Mid-Level. ISA &ndash; Minimum of 3 years of experience performing functions described above.Entry-Junior Level. ISA &ndash; New graduates with Computer Science or related Majors will be considered. Must demonstrate aptitude and ability to perform functions described above.Technical RequirementsOperating Systems &amp; HardwareProficiency with Windows operating systemsTechnology Information Systems AnalystExperience with PC hardware assembly, upgrades, and troubleshootingNetworkingUnderstanding of IP addressing, DNS, DHCPBasic network troubleshooting skillsIdentity &amp; Access ManagementExperience with Active Directory, including user account management and group policiesRemote Support ToolsFamiliarity with remote support technologies such as RDP and TeamViewerSecurityKnowledge of endpoint protection, system patching, and complianceAwareness of cybersecurity best practicesApplication &amp; Systems SupportAbility to diagnose and resolve application issuesStrong customer-service orientation with the ability to communicate with non-technical usersExperience documenting work in ticketing systemsAbility to create and update technical documentation and user processesBusiness &amp; Analytical SkillsRequirements gathering and documentationTask and project coordinationQuick learner with the ability and willingness to learn new technologiesSoft SkillsMust have strong customer service skillsStrong verbal and written communicationProblem-solving and critical-thinking abilitiesAdaptability to changing project and business needsGeneral Duties &amp; ResponsibilitiesTechnical &amp; System SupportProvide system administration, configuration, and user supportDiagnose and resolve hardware, software, and network issues promptlyDeliver Tier 1 through 3 technical support as neededSupport VTA Technology &amp; Cybersecurity teams in preventive, incident response, and remediation activitiesProject &amp; Documentation ResponsibilitiesTake ownership of planning, implementing, managing, and completing assigned project tasksDevelop technical requirements, system configurations, data flow diagrams, and architecture documentationSupport business requirements validation and collaborate with SMEs during Discovery sessionsIdentify improvement opportunities and propose enhancementsCreate or contribute to documentation related to project deliverablesOperational &amp; Infrastructure SupportTrack and report work through the VTABSV ticketing systemAssist with asset inventory management for hardware, software, and licensingProvide staffing support to the IT Helpdesk as neededProvide user onboarding and offboarding supportSupport field office setup activitiesAssist with equipment moves and workspace transitionsSecurity &amp; Compliance SupportAssist with maintaining Microsoft security infrastructure, including:oIntuneoDefenderoSecurity ComplianceoPurviewReview security logs, enforce security protocols, and support security proceduresWork with CrowdStrike AV systemsWork within Microsoft Azure and Active Directory environmentsCollaboration &amp; CommunicationCoordinate with internal teams, stakeholders, and external vendorsProvide mentorship and knowledge transfer to BSVII Technology IT staffMaintain professional, customer-service-focused communication at all timesSupport ad hoc IT requests as directed by VTA ITPerformance ExpectationsKey performance indicators, deliverables, and milestone expectations will be discussed during the interview process and evaluated throughout the assignment based on the quality, timeliness, and effectiveness of technical and project support provided.Pay: $65.00 - $85.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Information Systems Analyst

Join Salimi Construction Management and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Salimi Construction Management

ABOUT_COMPANY

Information Systems Analyst