Qureos Mentor

Saudi Entertainment Ventures | SEVEN

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 Job title: Waiter / Waitress
 
 
 
 
 
 
 
 
 
 
 
 
 Company Overview
 
 
 
 Through its role as an investor, developer, and operator of various Entertainment offerings Kingdom-wide, SEVEN aims to be the leader of an entertainment ecosystem in Saudi Arabia, facilitating the presence of both international &amp; local brands and unlocking the entertainment sector across Saudi Arabia with a mission to become the national entertainment champion.
 
 
 SEVEN seeks to enhance the quality of life of Saudi nationals and residents and meet their recreational expectations and needs with a wide number of entertainment projects that are planned to take place in the next 8 years.
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Waiter/Waitress is responsible for taking customer orders, delivering food and drinks, and providing attentive service to ensure a positive dining experience. This role involves direct interaction with guests, effective communication with the kitchen, and delivering exceptional table service. The Waiter/Waitress manages a section of tables, upholds food safety and hygiene standards, and ensures all guests feel welcome and well-served.
 
 
 
 
 
 
 
 
 
 Role Responsibilities
 
 
 <ul>
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 Greet guests warmly, present menus, and assist with food and beverage selection based on guest preferences.
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 Accurately take guest orders and communicate them to the kitchen, ensuring all special requests and dietary needs are noted.
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 Deliver food and beverages promptly, ensuring presentation and order accuracy meet organizational standards.
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 Manage a designated section of 1-6 tables, ensuring guests receive prompt and attentive service throughout their visit.
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 Perform regular table checks to ensure guest satisfaction, promptly addressing any concerns or additional requests.
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 Adhere to Front-of-House (FOH) Standard Operating Procedures (SOPs), ensuring compliance with HACCP Intermediate and FM Mandates Basic standards.
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 Maintain awareness of Food Service Standards and Material Control, supporting asset management and inventory control.
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 Provide a high level of guest service, ensuring all guests have a positive and enjoyable dining experience.
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 Respond to guest inquiries and complaints professionally, resolving issues to enhance guest satisfaction.
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 Engage with guests in a friendly and courteous manner, ensuring their needs are met promptly and efficiently.
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 </ul>
 
 
 
 
 
 
 
 
 Role Minimum Qualification
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
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 Minimum of 3 years of experience in food and beverage service, preferably in a guest-facing role.
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 HAACP intermediate certification is required.
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 Experience in managing a section of tables and providing high-quality guest service.
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 Knowledge of FOH SOPs and Food Safety Standards.
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 Capable of multitasking in high-pressure environments and communicating effectively in English; proficiency in Arabic is preferred.
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 Ability to stand for extended periods, with no visual or auditor impediments.
 </li>
 </ul>
 
 
</div>

Waiter

<div>
 
 Job title: F&amp;B Operations Manager
 
 
 
 
 
 
 
 
 
 
 
 
 Company Overview
 
 
 
 
 
 
 Through its role as an investor, developer, and operator of various Entertainment offerings Kingdom-wide, SEVEN aims to be the leader of an entertainment ecosystem in Saudi Arabia, facilitating the presence of both international &amp; local brands and unlocking the entertainment sector across Saudi Arabia with a mission to become the national entertainment champion.
 
 
 SEVEN seeks to enhance the quality of life of Saudi nationals and residents and meet their recreational expectations and needs with a wide number of entertainment projects that are planned to take place in the next 8 years.
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 
 
 To oversee and optimize SEVEN's F&amp;B in Attractions operations &amp; typology experience, ensuring exceptional guest experiences &amp; product delivery, efficient processes, brand strength, revenue growth and compliance while driving innovation, managing resources, and fostering a high-performing team.
 
 
 
 
 
 
 Role Responsibilities
 
 
 <ul>
 <li>
 Develop and implement operational strategies for F&amp;B offerings in alignment with SEVEN's entertainment complex objectives.
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 <li>
 Manage day-to-day F&amp;B and specific attractions operations across the entire complex F&amp;B portfolios to ensure seamless service and high-quality guest experiences.
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 Monitor and control F&amp;B and specific attractions financial performance, meeting revenue targets while managing costs within budget.
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 Prepare financial reports, including budget forecasts and variance analyses, for review by senior management.
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 Identify and implement opportunities for operational efficiency and cost savings across areas of responsibility.
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 Collaborate with the GM to assess future proof requirements across cinema, bowling, and golf or new F&amp;B offerings and services.
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 Collaboration with the GM and other managers to innovate and improve F&amp;B and specific attractions offerings, aligning with SEVEN&rsquo;s entertainment experience goals.
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 Develop a quarterly F&amp;B marketing strategy aligned with the commercial plan outlining proposed budgets and areas of focus linked to seasonal events and product drive.
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 Continuous improvements relating to all areas of responsibility within the designated operations, explore new concepts, and optimize costs to enhance guest satisfaction and efficiencies.
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 Develop and maintain scheduling systems for staff in areas of responsibility to ensure adequate coverage and smooth operations across venues.
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 Oversee procurement / supply chain needs, manage inventory control across F&amp;B outlets via the materials control system, including non-F&amp;B direct products, goods receiving, tracking levels, and maintaining records to prevent shortages or overstocking.
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 Build and maintain strong relationships with internal stakeholders, including the Attractions GM, marketing, and finance teams, for cohesive F&amp;B and attraction operations.
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 Drive initiatives to ensure positive guest interactions and guest loyalty in creating a welcoming environment.
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 Monitor guest feedback and performance metrics, adjusting elevate the guest experience across the complex.
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 </ul>
 
 
 
 
 
 Role Minimum Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field is preferred.
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 <li>
 HACCP PIC Mandates, Food Handlers Certification, and First Aid Basics are required.
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 Minimum of 5-7 years of experience in F&amp;B Hospitality Brands Management or a food &amp; beverage leadership role.
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 Proven track record of managing P&amp;L, achieving financial targets, and optimizing operational efficiency.
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 Experience in leading and developing teams, implementing food safety standards, and managing guest relations.
 </li>
 <li>
 Ability to stand for extended periods, with no visual or auditory impediments.
 </li>
 </ul>
 
 
</div>

F&B Operations Manager

Join Saudi Entertainment Ventures | SEVEN and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Saudi Entertainment Ventures | SEVEN

ABOUT_COMPANY

Waiter

F&B Operations Manager