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Scissortail Auto Sales

Tow &amp; Repo Dispatcher / Office AdministratorLocation: Tulsa / Broken Arrow, OK Pay: $20 per hour Schedule: Full-time | Monday&ndash;Friday | Day shift Industry: Towing, Repossession, Private Property Impound, Auto FinanceJob DescriptionWe are a licensed, insured towing and repossession company preparing to expand law-enforcement rotation and private property impound operations. We are hiring a Dispatcher / Office Administrator to handle inbound calls, dispatch drivers, manage public releases, and keep the operation compliant and profitable.This role is critical to keeping calls answered, paperwork clean, and revenue flowing.Core ResponsibilitiesDispatch &amp; Call Handling<ul><li>Answer all incoming calls (public, property managers, lenders, law enforcement)</li><li>Dispatch tow and repo drivers efficiently</li><li>Prioritize time-sensitive and law-enforcement calls</li><li>Track ETAs, call times, and job status</li><li>Use TowBook for dispatch, job tracking, and documentation</li></ul>Private Property Impounds &amp; Public Interaction<ul><li>Handle calls from vehicle owners regarding impounds</li><li>Clearly explain impound rules, fees, and release requirements</li><li>Coordinate personal property retrieval</li><li>Ensure no vehicle is released without proper authorization</li><li>De-escalate upset callers calmly and professionally</li></ul>Paperwork &amp; Compliance<ul><li>Complete and organize tow, repo, and impound paperwork</li><li>Maintain photos, inventory, and release documentation</li><li>Keep records accurate, complete, and audit-ready</li></ul>Administrative &amp; Revenue Support<ul><li>Assist with payment reminder calls for auto loans and rent during downtime</li><li>Log payment promises and update account notes</li><li>Coordinate internally with drivers, shop, and management</li></ul>What We&rsquo;re Looking ForRequired<ul><li>Strong phone and communication skills</li><li>Organized, detail-oriented, and dependable</li><li>Comfortable enforcing rules and saying &ldquo;no&rdquo; when required</li><li>Able to stay calm under pressure</li><li>Basic computer and data-entry skills</li></ul>Big Plus<ul><li>TowBook experience</li><li>Private property impound experience</li><li>Towing, repo, impound, or dispatcher background</li><li>High-volume call handling or collections experience</li></ul>This Job Is NOT<ul><li>Not a driving position</li><li>Not a sales role</li><li>Not a passive desk job</li></ul>Accuracy, control, and professionalism matter.Why Work With Us<ul><li>Stable, growing operation</li><li>Clear structure and expectations</li><li>Competitive hourly pay</li><li>Opportunity to grow with the company</li><li>No commission pressure or sales quotas</li></ul>How to ApplyApply through Indeed with your resume. Applicants with TowBook and private property impound experience are strongly encouraged to apply.Pay: $20.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

tow dispatcher/office administrator

Join Scissortail Auto Sales and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Scissortail Auto Sales

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tow dispatcher/office administrator