Qureos Mentor

SERB Group

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 Key Job Responsibilities
 
 
 
 
 
 
 
 
 Planning &amp; Organizing
 
 
 
 
 
 
 
 
 Workforce Planning Support:
 
 
 
 
 
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 Assist HR Manager in preparing manpower plans based on departmental needs.
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 Monitor recruitment progress, ensuring vacant roles are filled within set timelines.
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 Maintain Saudization tracking and provide weekly updates to management.
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 Policy &amp; Standards Implementation:
 
 
 
 
 
 
 
 
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 Ensure HR policies and procedures are communicated and followed at all levels.
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 Support in implementing updates to align with SERB Company standards and Saudi labor law.
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 Conduct spot checks to ensure compliance with HR documentation and processes.
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 Departmental Coordination:
 
 
 
 
 
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 Partner with HODs to collect accurate manpower requests and job descriptions.
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 Coordinate with Finance for payroll inputs and cost forecasting.
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 Support L&amp;D in identifying training needs based on performance reviews and employee feedback.
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 Operations
 
 
 
 
 
 
 
 
 
 
 
 Recruitment &amp; Onboarding:
 
 
 
 
 
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 Manage end-to-end recruitment for junior and mid-level positions.
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 Conduct initial candidate screenings and coordinate interview schedules.
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 Ensure onboarding documentation, contracts, and colleague orientation are completed seamlessly.
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 Employee Relations &amp; Engagement:
 
 
 
 
 
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 Act as the first point of contact for employee queries, grievances, and concerns.
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 Support managers in handling minor disciplinary actions and document cases properly.
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 Implement colleague engagement activities such as staff events, recognition programs, and surveys.
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 Performance Management:
 
 
 
 
 
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 Support in administering Grow360 performance management cycles.
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 Track probation reviews, ensuring feedback is timely and documented.
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 Assist line managers in setting KPIs and monitoring performance documentation.
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 Compliance &amp; Government Liaison:
 
 
 
 
 
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 Coordinate with Government Relations for Iqama renewals, visas, and GOSI submissions.
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 Maintain accurate records of government compliance and audit requirements.
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 Ensure HR files and contracts are audit-ready at all times.
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 Administration
 
 
 
 
 
 
 
 
 HR Data &amp; Reporting:
 
 
 
 
 
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 Maintain HRIS records including attendance, leave, and employee data.
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 Generate routine HR reports on headcount, turnover, Saudization, and overtime.
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 Provide data analysis to support decision-making by the HR Manager.
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 Payroll &amp; Benefits:
 
 
 
 
 
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 Verify attendance, overtime, and allowances before payroll submission.
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 Ensure leave balances, end-of-service benefits, and allowances are calculated accurately.
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 Address routine payroll and benefits queries from colleagues.
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 Documentation &amp; Records Management:
 
 
 
 
 
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 Ensure personnel files are maintained and updated in compliance with SERB Company standards.
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 Monitor expirations of contracts, medical insurance, and licenses, ensuring renewals are completed on time.
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 Prepare HR documents required for inspections, audits, and government authorities.
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 Other Duties
 
 
 
 
 
 
 
 
 Leadership &amp; Team Support:
 
 
 
 
 
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 Supervise HR Coordinators/Officers, providing guidance and coaching to enhance their performance.
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 Delegate tasks and monitor workflow to ensure efficiency and accuracy.
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 Step in as acting HR Manager during leave or absence, ensuring continuity of HR operations.
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 Cross-Functional Engagement:
 
 
 
 
 
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 Represent HR in department briefings and cross-functional meetings as assigned.
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 Support pre-opening activities with mass recruitment, contracts, and onboarding.
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 Work with L&amp;D and Quality to align HR initiatives with training and compliance needs.
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 Continuous Improvement &amp; Projects:
 
 
 
 
 
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 Suggest process improvements for faster, more efficient HR service delivery.
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 Support digitization projects (e-files, HRIS enhancements, reporting tools).
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 Participate in wellness, recognition, or employee engagement projects that reinforce SERB Company culture.
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 Key Objectives
 
 
 
 
 
 
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 Ensure timely and accurate HR operations covering recruitment, payroll, and compliance.
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 Maintain 100% accuracy in employee records, files, and HRIS data.
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 Ensure recruitment timelines are met, minimizing delays in filling vacant positions.
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 Support compliance with Saudization and labor law requirements.
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 Contribute to improved colleague engagement and reduced turnover.
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 Job Requires
 
 
 
 
 
 
 
 
 Education
 
 
 
 
 
 
 
 
 
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 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
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 HR certification (CIPD, SHRM, CHRP) preferred.
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 Experience
 
 
 
 
 
 
 
 
 
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 4&ndash;6 years of HR experience, with at least 1&ndash;2 years in a supervisory or assistant managerial role.
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 Hospitality or service industry experience preferred.
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 Skills
 
 
 
 
 
 
 
 
 
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 Strong organizational and supervisory skills.
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 Good knowledge of Saudi labor law and HR practices.
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 Effective communication and interpersonal skills.
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 Proficiency in HRIS systems and MS Office applications.
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 Languages
 
 
 
 
 
 
 
 
 
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 Fluent in English; Arabic required; additional languages an advantage.
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 Personal Attributes
 
 
 
 
 
 
 
 
 
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 Ethical, discreet, and dependable.
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 Organized, proactive, and approachable.
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 Team-oriented with a service-first mindset.
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Assistant Manager Human Resources

Join SERB Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SERB Group

About Company

Assistant Manager Human Resources