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Servpro of Cumberland, Morgan & White Counties

Job Summary As a SERVPRO Restoration Project Manager, you are the driving force behind successful mitigation and restoration projects&mdash;from initial response to final billing. You will lead crews in water, fire, mold, and specialty cleaning services while ensuring projects are completed on time, on budget, and to SERVPRO&rsquo;s high standards.This is a hands-on leadership role for someone who thrives in fast-paced environments, takes ownership of results, and is committed to delivering exceptional customer service during stressful situations.Benefits<ul><li>Competitive pay based on experience and performance</li><li>Comprehensive benefits package</li><li>Paid training and industry certifications</li><li>Clear path for career advancement</li><li>Ongoing personal and professional development</li><li>Company vehicle and technology (as applicable)</li><li>And more</li></ul>Responsibilities<ul><li>Manage the full lifecycle of restoration projects, including water mitigation, fire damage, mold remediation, and specialty cleaning.</li><li>Develop accurate scopes of work and write detailed estimates using Xactimate or similar industry software.</li><li>Communicate directly with homeowners, commercial clients, and insurance adjusters to secure approvals and manage expectations.</li><li>Schedule and lead internal crews and subcontractors to ensure efficient, high-quality production.</li><li>Monitor job progress, documentation, and compliance to ensure proper billing and job profitability</li><li>Control production costs including labor, equipment usage, materials, and subcontractor expenses.</li><li>Deliver an outstanding customer experience by maintaining clear, consistent communication throughout each project.</li><li>Respond to emergency service calls and help coordinate rapid response efforts when needed.</li><li>Recruit, train, and develop technicians to build a strong, high-performing team.</li></ul>Skills<ul><li>3+ years of experience in restoration (water, fire, mold, or related field)</li><li>1+ year of leadership or supervisory experience</li><li>Strong working knowledge of mitigation processes, drying principles, and industry standards</li><li>Experience with Xactimate or similar estimating software</li><li>IICRC certifications (WRT, ASD, AMRT, etc.)</li><li>Valid driver&rsquo;s license with a clean driving record</li><li>Strong organizational, communication, and problem-solving skills</li></ul>Physical Requirements<ul><li>Ability to lift 50 lbs regularly and up to 100 lbs with assistance</li><li>Comfortable working in attics, crawl spaces, and other confined areas</li><li>Ability to climb ladders and work at elevated heights</li><li>Capable of repetitive lifting, pushing, pulling, and carrying</li><li>Willingness to work in environments with cleaning agents and varying conditions</li></ul>Why SERVPRO? SERVPRO is more than a restoration company&mdash;we&rsquo;re an industry leader with over 60 years of proven success and a nationally recognized brand trusted by homeowners, businesses, and major insurance carriers across the country.With more than 2,000 franchises nationwide, SERVPRO combines the strength and credibility of a large-scale organization with the agility and culture of a locally owned business. Our teams respond to everything from everyday residential losses to large-scale commercial disasters, giving you the opportunity to work on meaningful, high-impact projects.When you join SERVPRO, you&rsquo;re aligning yourself with a name that opens doors, builds instant trust with customers, and provides the tools, training, and systems needed to succeed. We invest in our people, promote from within, and offer a clear path for growth in a stable, recession-resistant industry.If you&rsquo;re looking for a career&mdash;not just a job&mdash;with a company that values leadership, accountability, and service, SERVPRO is the place to build it.Pay: From $55,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have a valid driver's license and clean driving record?</li></ul>Work Location: In person

Restoration Project Manager

Join Servpro of Cumberland, Morgan & White Counties and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Servpro of Cumberland, Morgan & White Counties

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Restoration Project Manager