Qureos Mentor

Silver Fern Education Consultants

Position: Senior Student AdvisorType: Full-Time, In-Office Location: PatialaPlease Note: This is a full-time, in-office role with no work-from-home provision. The position requires strong communication skills, sales ability, attention to detail, and the ability to manage high volumes of client interactions and follow-ups with professionalism and care.Roles and Responsibilities:<ul><li>Provide expert counselling to students regarding overseas education options across Canada, USA, UK, Australia, New Zealand, Germany, Ireland, Dubai and Singapore based on their academic profiles and career aspirations.</li><li>Guide students and their families through the complete student visa process for various countries, ensuring accuracy and compliance.</li><li>Facilitate and manage the admission process by coordinating between students and the internal admissions team to ensure timely submissions.</li><li>Act as a communication bridge between students and backend teams, ensuring smooth handling of application workflows.</li><li>Stay well-versed with admission processes, timelines, and documentation requirements for all major study destinations.</li><li>Review student profiles and evaluate their eligibility in line with standardized admission criteria of partner institutions.</li><li>Assist with resolving student queries related to applications, documentation, and visa processes.</li><li>Maintain regular interaction with walk-in clients and incoming leads, ensuring consistent communication and guidance.</li><li>Follow up with interested students to pitch appropriate services and guide them towards the next steps in their application journey.</li><li>Coordinate with associates or clients to pass on important information or updates regarding application and visa procedures.</li><li>Maintain accurate records of all client interactions, documentation, and application progress on the CRM or internal tracking systems.</li><li>Liaise with the admission team to follow up on offer letters, tuition fee receipts, and other time-sensitive documents.</li><li>Participate in regular online and offline training sessions conducted by international institutions to stay informed about courses, scholarships, and application changes.</li><li>Counsel all student walk-ins professionally, offering country-specific and profile-based education options.</li><li>Attend incoming phone and online queries, providing comprehensive information about programs, countries, and next steps.</li><li>Ensure consistent follow-ups with positively engaged students to convert leads into active applicants.</li><li>Support students in understanding visa filing procedures, timelines, and document readiness.</li><li>Work closely with the admissions and visa processing teams to ensure a seamless student experience.</li><li>Assist in compiling and verifying required documents before handing over to the application or visa teams.</li><li>Keep CRM systems updated with accurate student records, lead status, communication notes, and progress reports.</li></ul>Job Type: Full-timePay: &#8377;35,000.00 - &#8377;70,000.00 per monthApplication Question(s):<ul><li>How many year of experience you are aveing in overseas education?</li></ul>Work Location: In person

Senior Counsellor

Join Silver Fern Education Consultants and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Silver Fern Education Consultants

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Senior Counsellor