Qureos Mentor

Sintel Tecnologia e Informação S.A

Location: Southfield, MI | Hybrid ModelHybrid Model: On-site three times a weekSchedule: Monday to FridayEligibility: U.S. citizenship or Green Card requiredAbout the RoleSintel Americas is seeking a Technical Support Analyst to join our team in Southfield, Michigan, supporting our continued growth in the U.S. This role plays an important part in delivering high-quality technical support to our clients in the automotive supply chain sector.You will be responsible for troubleshooting technical issues, managing support tickets, collaborating with global teams, and contributing to the reliability of our systems. This is an excellent opportunity for professionals interested in building experience in a global technology environment.Key Responsibilities<ul><li>Provide technical assistance via phone, email, and internal platforms</li><li>Monitor and troubleshoot EDI systems and data flows</li><li>Manage support tickets and document incident resolutions</li><li>Execute standard procedures and ensure high service quality</li><li>Collaborate with global teams to maintain system reliability</li></ul>Required Qualifications<ul><li>Proficiency Spanish</li><li>Degree in Computer Science, Information Systems, or a related field (or currently pursuing)</li><li>Strong problem-solving and communication skills</li><li>Availability to work in a hybrid model is required.</li><li>Previous experience in Technical Support, Network Operations Center (NOC) or related roles is a plus</li></ul>Job Type: Part-timePay: $15.00 - $24.00 per hourExpected hours: No more than 30 per weekBenefits:<ul><li>Paid time off</li></ul>Work Location: Hybrid remote in Southfield, MI 48075

Spanish Technical Support Analyst – Entry Level

Join Sintel Tecnologia e Informação S.A and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sintel Tecnologia e Informação S.A

ABOUT_COMPANY

Spanish Technical Support Analyst – Entry Level