Qureos Mentor

Smart Technology Solutions

<div><ul><li>Assist in maintaining accurate employee records and HRIS data.</li>
<li>Support day-to-day HR administrative tasks, including documentation and compliance.</li>
<li>Help coordinate onboarding and offboarding processes.</li>
<li>Assist in tracking performance review cycles and preparing related reports.</li>
<li>Support communication and follow-up for goal-setting and appraisal processes.</li>
<li>Help analyze performance data to identify trends and improvement areas.</li>
<li>Contribute to employee engagement initiatives and culture-building activities.</li>
<li>Support OD projects such as career pathing.</li>
<li>Help with salary benchmarking and data.</li>
</ul>
Requirements<ul>
<li>
Strong communication and interpersonal skills.</li>
<li>Proficiency in MS Office (Excel, Word, PowerPoint).</li>
<li>Ability to handle confidential information with integrity.</li>
<li>Detail-oriented and organized.</li>
<li>Eager to learn and adapt in a fast-paced environment.</li>
<li>Language: Fluency in English; Arabic is a plus.</li>
</ul>
Benefits
A culture of growth: Many of our leaders started in junior roles &mdash; we believe in investing in our people and growing talent from within.
Continuous feedback: We don&rsquo;t wait for annual reviews &mdash; we believe in real-time coaching and development.
Supportive &amp; collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.
A space for every personality: Love socializing? You&rsquo;ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We&rsquo;ve got dedicated Focus Rooms perfect for deep work.
Flexible work options: Enjoy up to 6 Work from Home days per month &mdash; balance that works for you.</div>

People and Culture Trainee

<div><ul><li>Lead Sev-1 and Sev-2 incident resolution end-to-end.</li>
<li>Design and implement permanent fixes.</li>
<li>Build and enhance automation and support tools.</li>
<li>Ensure full compliance with contracts and SLAs.</li>
<li>Analyze service trends and lead continual service improvement.</li>
<li>Act as the owner of client satisfaction and feedback.</li>
<li>Translate client needs into technical actions.</li>
<li>Lead technical projects across multiple workstreams.</li>
<li>Coach and supervise L1 and L2 teams.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in computer science or information technology.</li>
<li>Professional certifications, ITIL, Microsoft, or similar.</li>
<li>8 plus years of experience in IT services or managed services.</li>
<li>English proficiency required ranges from B1-C2, with strong speaking and writing. skills appropriate to each role.</li>
<li>Strong problem management and trend analysis skills.</li>
<li>Hands-on scripting and automation experience.</li>
<li>Calm leadership during critical incidents.</li>
<li>Strong stakeholder and client management skills.</li>
<li>Proven project delivery experience.</li>
</ul>
Benefits<ul>
<li>
A culture of growth: Many of our leaders started in junior roles &mdash; we believe in investing in our people and growing talent from within.</li>
<li>Continuous feedback: We don&rsquo;t wait for annual reviews &mdash; we believe in real-time coaching and development.</li>
<li>Supportive &amp; collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.</li>
<li>A space for every personality: Love socializing? You&rsquo;ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We&rsquo;ve got dedicated Focus Rooms perfect for deep work.</li>
<li>Flexible work options: Enjoy up to 6 Work from Home days per month &mdash; balance that works for you.</li></ul></div>

Senior Technical Support Engineer

<div><ul><li>Eliminate recurring incidents through permanent fixes</li>
<li>Build and extend automation to remove manual work</li>
<li>Lead Sev-1 and Sev-2 incidents and close within SLA</li>
<li>Coach L1 and L2 teams on tools and best practices</li>
<li>Lead complex IT projects end to end</li>
<li>Supervise service teams and drive client improvement</li>
<li>You ensure all services meet contractual and SLA commitments</li>
<li>You use data to improve service quality and reliability</li>
<li>You listen to clients and turn feedback into real technical change</li>
</ul>
Requirements<ul>
<li>
Bachelor degree in Computer Science or Information Technology</li>
<li>Professional certifications preferred ITIL Microsoft or similar</li>
<li>Minimum 8 years experience in IT support or managed services</li>
<li>Strong background in enterprise environments</li>
<li>Strong problem management and trend analysis skills</li>
<li>Hands on scripting and automation experience</li>
<li>Clear leadership during critical incidents</li>
<li>Ability to train and mentor technical teams</li>
<li>Strong client and stakeholder alignment skills</li>
<li>Proven project delivery across multiple workstreams</li>
</ul>
Benefits<ul><li><ul>
<li>
A culture of growth: Many of our leaders started in junior roles &mdash; we believe in investing in our people and growing talent from within.</li>
<li>Continuous feedback: We don&rsquo;t wait for annual reviews &mdash; we believe in real-time coaching and development.</li>
<li>Supportive &amp; collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.</li>
<li>A space for every personality: Love socializing? You&rsquo;ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We&rsquo;ve got dedicated Focus Rooms perfect for deep work.</li>
<li>Flexible work options: Enjoy up to 6 Work from Home days per month &mdash; balance that works for you.</li></ul></li></ul></div>

Senior IT Services Engineer

<div><ul><li>Supervise and manage the daily activities of the sales team.</li>
<li>Set sales targets and develop action plans to achieve them in coordination with senior management.</li>
<li>Train and develop team members through coaching, mentoring, and workshops.</li>
<li>Monitor team performance, analyze sales data, and provide regular feedback and support.</li>
<li>Assist in handling key clients and resolve escalated customer issues promptly.</li>
<li>Motivate the team to achieve and exceed sales goals.</li>
<li>Prepare and present regular performance reports and sales forecasts.</li>
<li>Stay updated with market trends and competitors&rsquo; activities and propose development strategies.</li>
<li>Ensure compliance with company policies, procedures, and customer service standards.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in business administration, Marketing, or a related field.</li>
<li>Minimum of 3 years of experience in sales, with at least 1 year in a leadership or supervisory role.</li>
<li>Strong leadership and organizational skills.</li>
<li>Excellent communication, negotiation, and problem-solving abilities.</li>
<li>Ability to analyze data and make informed decisions.</li>
<li>Proficient in Microsoft Office and Customer Relationship Management (CRM) tools.</li>
<li>Ability to work under pressure.</li>
<li>Open to receiving feedback for self-improvement and delivers feedback to others in a respectful and encouraging manner.</li>
<li>Have a strong desire for personal and professional development through ongoing learning and participation in training initiatives.</li>
<li>Embraces change and is willing to explore new methods, ideas, and experiences with a growth mindset.</li>
<li>Sales Professional Certifications are a plus.</li>
<li>PMP certificate is an advantage.</li>
</ul>
Benefits<ul>
<li>
A culture of growth: Many of our leaders started in junior roles &mdash; we believe in investing in our people and growing talent from within.</li>
<li>Continuous feedback: We don&rsquo;t wait for annual reviews &mdash; we believe in real-time coaching and development.</li>
<li>Supportive &amp; collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.</li>
<li>A space for every personality: Love socializing? You&rsquo;ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We&rsquo;ve got dedicated Focus Rooms perfect for deep work.</li>
<li>Flexible work options: Enjoy up to 6 Work from Home days per month &mdash; balance that works for you.</li></ul></div>

Sales Team Leader

<div><ul><li>Customer Support: Answer inquiries and provide top-notch technical support.</li>
<li>Boost Sales: Help grow our business by visiting potential clients and companies.</li>
<li>Order &amp; Inventory Management: Track daily orders and make sure products are always in stock.</li>
</ul>
Requirements<ul>
<li>
Bachelor's degree in E-Commerce, Sales.</li>
<li>Fluent in Arabic and English (spoken and written &ndash; and with style!).</li>
<li>Strong communication skills.</li>
<li>Punctual and super organized with task follow-ups.</li>
<li>Has a private car and is ready to move when needed.</li>
<li>Attention to Detail to managing product listings and ensuring data accuracy.</li>
</ul><h3 class="jobSectionHeader">Nice to have</h3><ul>
<li>Familiar with Salla and Odoo platforms</li>
<li>Know your way around digital marketing and social media
</li>
</ul>Benefits<ul>
<li>
A culture of growth: Many of our leaders started in junior roles &mdash; we believe in investing in our people and growing talent from within.</li>
<li>Continuous feedback: We don&rsquo;t wait for annual reviews &mdash; we believe in real-time coaching and development.</li>
<li>Supportive &amp; collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.</li>
<li>A space for every personality: Love socializing? You&rsquo;ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We&rsquo;ve got dedicated Focus Rooms perfect for deep work.</li>
<li>Flexible work options: Enjoy up to 6 Work from Home days per month &mdash; balance that works for you.</li></ul></div>

Sales Specialist

Join Smart Technology Solutions and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Smart Technology Solutions

ABOUT_COMPANY

People and Culture Trainee

Senior Technical Support Engineer

Senior Technical Support Engineer

Senior IT Services Engineer

Sales Team Leader

Sales Team Leader

Sales Specialist