Qureos Mentor

Snapmint Credit Advisory Private Limited

Job Descripton for Customer Care Executive Location: Mumbai (Andheri)Who can Apply:<ul><li>Candidate with Good communication skills</li><li>Knowledge of call handling, phone etiquette's &amp; Basic Email writing skills</li><li>Fluent in English, Hindi languages</li><li>Basic knowledge of Excel ( Vlook-up, Pivot )</li><li>HSC completed can apply, however Graduation will be preferred.</li><li>Minimum 6months - 1 year of experience in customer service background.</li><li>Experience of E-commerce/ Logistics will be an added advantage.</li></ul>Key Responsibilities:<ul><li>Make Outbound calls to Customer - Provide Information On Shipping and Delivery Services.</li><li>Tracking and reporting delayed shipment on Courier Website.</li><li>Follow up with Courier team for Delivery</li><li>Maintain Customer Records and Manage Database</li><li>150 &ndash; 200 outbound calls to be made daily</li><li>No Targets, No Sales, Laptop &amp; Phone will be provided by the company.</li><li>6 days Work from Office.</li></ul>Job Type: PermanentPay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Customer Care Executive

Join Snapmint Credit Advisory Private Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Snapmint Credit Advisory Private Limited

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Customer Care Executive