Urwah Admin

Sofitel

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth 
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience. 
Job Description 
<ul><li>
At all times you must be representative of the qualities of someone delivering luxury service standards. To provide warm, welcoming service without compromise to all guests.</li><li>
Primary focus on sense of guest arrival/departure, hands-on treatment, cleanliness, room ambience, and overall spa experience. Empathetic, friendly, and able to make people feel beautiful inside and out.</li><li>
Establish a long-term relationship with customers.</li><li>
The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.</li><li>
Takes control of rebooking guest after treatment.</li><li>
Perform treatment most suited to guest utilizing a range of techniques.</li><li>
Knowledgeable about all aspects of treatments, spa therapy, and the facility.</li><li>
Monitors, maintains, and re-stocks assigned room with products, supplies, disposables, and work tools.</li></ul> 

Qualifications 
<ul><li>
Certified as Spa Therapist.</li><li>
With 2-5 years of experience in the same field in the hotel industry.</li><li>
With good English communication skills.</li><li>
With a pleasing personality and a well-focused individual.</li><li>
Able to handle pressure at work and capability to multi-task.</li></ul></div>

Spa therapist

<div>Company Description 
Sofitel Al Hamra Beach Resort 
Job Description 
Oversee all administrative functions for the Sales &amp; Marketing Department, ensuring tasks are completed accurately, efficiently, and on time
Sales &amp; Marketing Administrative Support tasks:<ul><li>
Collaborate with internal teams and external vendors to ensure timely delivery of projects.</li><li>
Prepare reports, dashboards, and presentations for senior management.</li><li>
Manage internal calendars for sales activities and marketing deadlines.</li><li>
Coordinate travel arrangements and meeting logistics for the sales &amp; marketing team.</li><li>
Liaise between the client, sales &amp; marketing, and operations team to ensure seamless execution of fam trips, hosted stays, meetings and sales entertainment events.</li><li>
Attend internal sales, marketing, and departmental meetings to take accurate and organized notes.</li><li>
Prepare and distribute meeting agendas, minutes, and action item summaries to relevant stakeholders.</li><li>
Track and follow up on action items, deadlines, and responsibilities discussed in meetings.</li><li>
Schedule and coordinate meetings, including room bookings, attendee invites, and technology setup (e.g., video conferencing).</li><li>
Maintain a shared digital archive of meeting notes and relevant documents for team reference.</li><li>
Keep the Sales Office organized, tidy, and well-stocked, while monitoring office supplies to minimize waste.</li><li>
Ensure all marketing materials and communications align with Sofitel&rsquo;s luxury brand identity and guidelines.</li><li>
Implement and maintain an effective filing system (both electronic and manual) for department records and correspondence.</li><li>
Assist in the creation, implementation, and management of marketing campaigns to promote the hotel&rsquo;s offerings across leisure, F&amp;B, wellness, and events</li><li>
Support leisure segment sales operational/ administrative activities as required by the head of segment.</li></ul>
Payroll Support Tasks:<ul><li>
Assist in collecting and verifying attendance records, shift schedules, and overtime hours for the sales and marketing team.</li><li>
Prepare and submit monthly timesheets or attendance summaries to the HR/payroll department.</li><li>
Track and maintain records of team leave requests (sick days, vacation, etc.) to ensure accurate payroll processing.</li><li>
Coordinate with HR to ensure new hires, promotions, or departures in the department are correctly reflected in payroll updates.</li><li>
Ensure timely submission of payroll-related documentation such as commission reports, bonuses, and incentive payouts.</li><li>
Maintain confidentiality and security of all payroll and personnel-related information.</li><li>
Liaise with the payroll or HR department regarding discrepancies, adjustments, or staff inquiries related to compensation</li></ul>
Budgeting &amp; Expense Tracking:<ul><li>
Maintain organized records of vendor invoices, payments, and contracts.</li><li>
Track marketing and sales expenses to ensure they align with the approved budget.</li><li>
Prepare purchase orders and ensure timely payment processing with the finance department.</li><li>
Help forecast sales figures and financial goals based on historical data and market trends.</li><li>
Assist with drafting and processing vendor/ supplier contracts, ensuring correct rates and terms are applied</li><li>
Organize and provide documentation for internal or external audits.</li><li>
Ensure adherence to company policies regarding financial transactions and record-keeping.</li><li>
Safeguard financial and client-related documents with the highest level of confidentiality.</li></ul></div>

Sales Coordinator

Income Auditor<ul><li>Manama, Bahrain</li><li>Full-time</li><li>Job-Category: Finance</li><li>Job Schedule: Full-Time</li></ul>Company Description &quot;Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;Job Description The Income Auditor is responsible for auditing the daily revenue postings and adjustments processed. Balancing the daily revenue to the cash postings, tracking of the daily payroll report, and circulation of management reports. Work with department managers to ensure the hotel is in compliance with established standards.RESPONSIBILITIES:Income Auditor<ul><li>Balances hotel cash receipts and hotel credit cards.</li><li>Balances daily charges and post necessary adjustments.</li><li>Audit previous day postings for accuracy and ensure support ties to postings</li><li>Prepares income breakdowns for each hotel outlet.</li><li>Prepares and distribute daily management reports.</li><li>Follow up on revenue audit issues in compliance with policies and procedures.</li><li>Follow up the resolution of cashier over/shorts</li><li>Assist Credit Manager with the resolution of credit card chargebacks.</li><li>Maintain orderly daily audit packs for Hotel</li><li>Receive, investigate, and respond to internal inquiries regarding daily reports</li><li>Prepare and distribute daily routing pack of promotional checks and rebates</li><li>Prepare monthly sales and use tax returns</li><li>Balance front desk and F&amp;B paperwork</li><li>Load monthly forecast and last year into income report</li><li>Monitor Cash Machine, create/delete users, review daily reports and balance vs deposits and follow up on variances, order cash replenishment, prepare deposits to the bank.</li></ul>*<ul><li>Qualifications</li></ul>Degree in Accounting/Business preferred. Must be knowledgeable of accounting principles. Previous AP experience, Hotel Night Audit or Front Office experience preferred. Must be knowledgeable in Microsoft Excel &amp; Word; Excellent written, verbal and communication skills; professional demeanour required. Strong organizational skills with demonstrated numerical aptitude required. Strong Attention to Detail, and excellent time management skills. Able to solve problems in a timely and efficient manner. Must be able to work well under pressure.Additional InformationYour team and working environment:Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) https://careers.accor.com/Our commitment to Diversity &amp; Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Job Type: Full-timeExperience:<ul><li>hotel: 2 years (Required)</li></ul>

Income Auditor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
To balance and audit all Front Office postings and settlements.</li><li>
To verify that all departments have posted all their revenues.</li><li>
To verify, monitor and review all hotel reports and night audit reports.</li><li>
To be responsible for month-end deadlines and schedules.</li><li>
To reply to the Credit Card Charge Backs from Network International and American Express and response to all Credit Card inquiries.</li><li>
To reconcile Credit Card Commissions on a daily basis.</li><li>
To reconcile the food and beverage point of sale system, for each outlet, to the PMS system and where necessary, record and adjust entries.</li><li>
To monitor front office rebates. Review and balance rebates, paid outs, miscellaneous charges and staff charges to the Property Management System and ensure that each account is properly authorized and has relevant explanations.</li><li>
To review F&amp;B voids to verify authorization and adequate back-up information.</li><li>
To prepare &ldquo;daily operational package&rdquo; that is routed to GM, Controller, F&amp;B Director, &amp; Revenue Director.</li><li>
To Follow-up and report any notes raised by any signatories.</li><li>
To assist with month-end closing and subsequent analysis of bank accounts and other balance sheet accounts as directed by the Accountant.</li><li>
To prepare month end Income journal entries, according to the policy and using standard templates</li><li>
To assist the General Cashier in performing surprise float counts.</li><li>
To report any problems or discrepancies to the Audit Supervisor/Accountant on a daily basis.</li><li>
To replace Audit supervisor in his/her absence.</li><li>
To complete various other accounting tasks and duties as required by accounting management.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Accounting, Finance, or a related field</li><li>
Minimum of 2 years of experience in income auditing or a similar role, preferably in the hospitality industry</li><li>
Proficiency in financial management software, including Sun System, Opera, Micros, and Vision</li><li>
Strong analytical and problem-solving skills with a keen eye for detail</li><li>
Advanced proficiency in Microsoft Excel and other financial software applications</li><li>
In-depth knowledge of accounting principles, auditing procedures, and financial reporting standards</li><li>
Excellent organizational skills with the ability to manage multiple priorities efficiently</li><li>
Strong communication skills to interact effectively with various departments and stakeholders</li><li>
Ability to work independently and as part of a team in a fast-paced environment</li><li>
Commitment to maintaining confidentiality and adhering to ethical standards in financial practices</li></ul> 

Additional Information 
Your team and working environment:<ul><li>
Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) 
https://careers.accor.com/</li></ul>
Our commitment to Diversity &amp; Inclusion:<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

INCOME AUDITOR

<div>
 
 Company Description
 
 
 
 
 "Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 To balance and audit all Front Office postings and settlements.
 </li>
 <li>
 To verify that all departments have posted all their revenues.
 </li>
 <li>
 To verify, monitor and review all hotel reports and night audit reports.
 </li>
 <li>
 To be responsible for month-end deadlines and schedules.
 </li>
 <li>
 To reply to the Credit Card Charge Backs from Network International and American Express and response to all Credit Card inquiries.
 </li>
 <li>
 To reconcile Credit Card Commissions on a daily basis.
 </li>
 <li>
 To reconcile the food and beverage point of sale system, for each outlet, to the PMS system and where necessary, record and adjust entries.
 </li>
 <li>
 To monitor front office rebates. Review and balance rebates, paid outs, miscellaneous charges and staff charges to the Property Management System and ensure that each account is properly authorized and has relevant explanations.
 </li>
 <li>
 To review F&amp;B voids to verify authorization and adequate back-up information.
 </li>
 <li>
 To prepare &ldquo;daily operational package&rdquo; that is routed to GM, Controller, F&amp;B Director, &amp; Revenue Director.
 </li>
 <li>
 To Follow-up and report any notes raised by any signatories.
 </li>
 <li>
 To assist with month-end closing and subsequent analysis of bank accounts and other balance sheet accounts as directed by the Accountant.
 </li>
 <li>
 To prepare month end Income journal entries, according to the policy and using standard templates
 </li>
 <li>
 To assist the General Cashier in performing surprise float counts.
 </li>
 <li>
 To report any problems or discrepancies to the Audit Supervisor/Accountant on a daily basis.
 </li>
 <li>
 To replace Audit supervisor in his/her absence.
 </li>
 <li>
 To complete various other accounting tasks and duties as required by accounting management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Accounting, Finance, or a related field
 </li>
 <li>
 Minimum of 2 years of experience in income auditing or a similar role, preferably in the hospitality industry
 </li>
 <li>
 Proficiency in financial management software, including Sun System, Opera, Micros, and Vision
 </li>
 <li>
 Strong analytical and problem-solving skills with a keen eye for detail
 </li>
 <li>
 Advanced proficiency in Microsoft Excel and other financial software applications
 </li>
 <li>
 In-depth knowledge of accounting principles, auditing procedures, and financial reporting standards
 </li>
 <li>
 Excellent organizational skills with the ability to manage multiple priorities efficiently
 </li>
 <li>
 Strong communication skills to interact effectively with various departments and stakeholders
 </li>
 <li>
 Ability to work independently and as part of a team in a fast-paced environment
 </li>
 <li>
 Commitment to maintaining confidentiality and adhering to ethical standards in financial practices
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 <ul>
 <li>
 Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) https://careers.accor.com/
 
 
 </li>
 </ul>
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 <ul>
 <li>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 </li>
 </ul>
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
</div>

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
<ul><li>
Receive each guest call in a professional and friendly manner.</li><li>
Maintain effective communication with all related department to ensure smooth service delivery.</li><li>
Handle every query in a polite and courteous manner and exceed guest expectations.</li><li>
Maintain an up to date knowledge of the hotel and local services.</li><li>
Maintain an awareness of guest profile through the Opera guest profile system.</li><li>
Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard.</li><li>
Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls.</li><li>
Take messages for guests and management as per the required standard.</li></ul> 

Qualifications 
<ul><li>
Minimum 1-2 years&rsquo; experience in a similar role in a hotel.</li><li>
Fluency in English both written and verbal communication skills.</li><li>
Additional language is advantage.</li><li>
Energy and enthusiasm with an eye for detail.</li></ul></div>

Guest Services Officer - Communications

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
<ul><li>
Warmly greet and welcome guests, ensuring a smooth and efficient check-in process</li><li>
Provide friendly and professional assistance with guest inquiries, requests, and concerns</li><li>
Manage room assignments, guest accounts, and billing processes with accuracy and attention to detail</li><li>
Coordinate with other departments to fulfill guest needs and resolve any issues promptly</li><li>
Handle reservation modifications, cancellations, and special requests efficiently</li><li>
Maintain up-to-date knowledge of hotel amenities, services, and local attractions to provide informed recommendations to guests</li><li>
Process payments and handle cash transactions accurately</li><li>
Ensure the front desk area is organized, clean, and presentable at all times</li><li>
Assist with concierge services, including arranging transportation and making reservations</li><li>
Support team members during peak hours and handle multiple tasks simultaneously</li><li>
Comply with all hotel policies, procedures, and safety standards</li></ul> 

Qualifications<div> 
Knowledge and Experience 
<ul><li>Diploma in Tourism / Hospitality Management</li><li>Fresher or Minimum 6 months to 1 year of relevant experience</li><li>Excellent reading, writing and oral proficiency in English language</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage</li></ul></div><div>
Competencies 
<ul><li>Good communication and customer contact skills</li><li>Service oriented with an eye for details</li><li>Ability to work effectively and contribute in a team</li><li>Self-motivated and energetic</li><li>Must be well-presented and professionally groomed at all times</li></ul></div></div>

Guest Services Officer - (French, German, Spanish, Russian speakers)

Join Sofitel and explore 20   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sofitel

ABOUT_COMPANY

Spa therapist

Sales Coordinator

Income Auditor

INCOME AUDITOR

INCOME AUDITOR

Guest Services Officer - Communications

Guest Services Officer - (French, German, Spanish, Russian speakers)