Urwah Admin

Sofitel

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Main Duties:<ul><li>
Be present on time for the shift , ensure being on the standard presentable image of the hotel ( Hair style , uniform &amp; grooming )</li><li>
Guest Relation agent has a list of VIP arrival, she is present in the hotel entrance to welcome all the guest entering the hotel and escort them as per their VIP level.</li><li>
Check the lobby area in regards to &ldquo;cleanliness, light, ashtray, brochures &ldquo;, take on spot necessary action.</li><li>
Follow up on the last day operation: VIP guest didn&rsquo;t show up, any case to follow up. Take the necessary actions on any pending actions.</li><li>
Make sure that the VIP arrivals for the day are prepared: room assignment as per guest request, transportation &amp; amenities.</li><li>
Inspect the VIP rooms in regards to cleanliness, maintenance &amp; amenities; ensure that the standard is respected.</li><li>
Check the birthday &amp; honey mooner expected for the day and sent the birthday cake with personalized card of the GM.</li><li>
Guest contact: be available in the lobby at the guests, distribute guest comments, up-sell A-Club card member ship, and get feedback from the guests.</li><li>
Follow up on the long staying guest requests: give them a courtesy call &amp; send them amenities as per their request.</li><li>
Prepare the TOP VIP&rsquo;s C-Out:<ul><li>
Make sure that the bills are revised.</li><li>
Contact the guest for departure arrangements: transportation, packing, late C-Out.</li></ul></li><li>
To be present in the lobby to escort VIP guest to the exit of the hotel upon check-out.</li><li>
Lobby from day time tonight time: Lighting the lobby candles and switch on the light according to the standard.</li></ul> 
Qualifications 
<ul><li>
 Passion for guest service.</li><li>
 Excellent written and verbal communication, interpersonal and leadership skills.</li><li>
 Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>
 Previous experience as a Butler is a must</li><li>
 Fluency in English, and at least one additional language</li><li>
 Must have the ability to handle a multitude of tasks and Guest requests.</li><li>
 Knowledge of Micros-Fidelio Property Management System an asset.</li><li>
 Ability to work independently and prioritize responsibilities.</li><li>
 Experience with a Hotel loyalty program an asset.</li><li>
 Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Guest Relations Agent

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
<ul><li>
To be familiar with all food and beverage items on the outlet menu.</li><li>
To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.</li><li>
To take food and beverage orders from guests, upselling wherever possible.</li><li>
To utilize the outlet point-of-sales system as prescribed</li><li>
To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.</li><li>
To serve food and beverages according to the standards established.</li><li>
To clear tables and removes dirty dishes to the dish area.</li><li>
To complete opening and closing duties as assigned.</li><li>
To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.</li><li>
To follow presentation guidelines as established by the Food &amp; Beverage Manager.</li><li>
To maintain the assigned station / section in a clean and orderly manner at all times.</li><li>
To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate</li></ul> 

Qualifications 
<ul><li>
Have prior experience within a similar luxury hotel/established restaurant environment.</li><li>
Be fun, energetic and have a passion for hospitality.</li><li>
Already based in the United Arab Emirates.</li><li>
Fluent English speaker</li></ul></div>

Waitress - Lobby Lounge

As a Thai Massage therapist, your role means relaxation and indulgence to our guests. Aside from providing quality massage therapies and body treatments, your responsibility will include stock monitoring, promoting products to clients, and keeping all areas clean and organized. You will play a big role in creating amazing stories for our guests.<ul><li>To create the first positive impression to the guest by greeting them in a warm welcoming manner-by name addressed.</li></ul>To contribute to the high level of services in accordance with the company&rsquo;s standard as prescribed in Standard Operations Manual. To perform quality massage therapies and body treatments as prescribed in Standard Training Manual. To ensure that all equipment associated with service function at all time. To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests. To assist with demonstrations and events as required. To participate in a new training and refreshing program as required. To update the Log Book, complete all assignments stated by deadlines with the spa manager or supervisor&rsquo;s guidelines. To respond to the change as indicated by the company. To have a complete understanding of and adhere to the company&rsquo;s policy and procedures. To have a complete understanding of and adhere to the company&rsquo;s policy related to fire, hygiene, environmental health and safety. To report for duty punctually and wear the correct uniform with the name badge at all times. To carry out the other duties as assigned by the management team and, establish good relationship with guests and colleagues .To ensure the cleanliness and hygiene in work areasQualifications* Minimum 2-3 years of previous experience in hotel industry is preferred Certification in the disciplines is preferred Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with all hotel guests &amp; colleagues. Ability to work in a fast pace environment.Additional Information Your team and working environment:Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) https://careers.accor.com/ Our commitment to Diversity &amp; Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Type: Full-time

Thai Massage Therapist (Female)

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
Spa Treatments<ul><li>
Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.</li><li>
Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.</li></ul>
Guest Experience &amp; Care<ul><li>
Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.</li><li>
Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.</li></ul>
Operational Support<ul><li>
Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.</li><li>
Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.</li><li>
Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.</li></ul>
Team Collaboration<ul><li>
Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.</li><li>
Participate in training sessions and team meetings to enhance skills and align with the hotel&rsquo;s standards.</li><li>
Observe all brand/operating standards and/or LQA.</li><li>
Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.</li><li>
Participate &amp; contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.</li><li>
Perform any other duties and responsibilities that may be assigned.</li></ul> 

Qualifications 
<ul><li>
Certified as Spa Therapist</li><li>
With 2-5 years of experience in the same field in hotel industry</li><li>
With good English communication skills</li><li>
With pleasing personality and a well focused individual</li><li>
Able to handle pressure at work and capability to multi-task</li></ul></div>

Spa Therapist

<div>Company Description 
Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With magnifique touches of French elegance interlaced throughout the hotel, we invite you to &lsquo;Live the French way&rsquo; and indulge in excellence. 
Job Description 
<ul><li>
Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance.</li><li>
Greet members and Guests in a friendly and efficient manner.</li><li>
Escort Guest as required.</li><li>
Knowledgeable about all aspects of treatments and the facility.</li><li>
Knowledgeable in a spa therapy</li><li>
Provide information and literature about facility in person and via telephone.</li><li>
Control entry into all areas of facility by restricting all unauthorised individuals.</li><li>
Collect money or other suitable payment from clients for all services rendered.</li><li>
Treatment bookings/scheduling.</li><li>
Give tours of spa, as required.</li><li>
Ensure smooth operation of reception.</li><li>
Respond to inquiries by phone and in person, providing complete details of all spa aspects.</li><li>
Handle special assignments.</li><li>
Co-ordinate sales packets, when needed.</li><li>
Maintain office files/records.</li><li>
Assist in the administration and implementation of staff training in reception operations i.e. business telephone usage, guest relations, retail sales, spa services (massage, loofah, facial, etc.).</li><li>
Assist in the operation of all spa departments:</li></ul> 

Qualifications 
<ul><li>
Minimum 2 years of experience in luxury hotel or spa front of house position.</li><li>
Computer literate preferably with knowledge of spa reservation systems.</li><li>
Passion for guest care.</li><li>
Personal interest in spa treatments and holistic lifestyle.</li><li>
Telephone skills ideally in conjunction with handling reservations.</li><li>
Able to work within a team with rotating shifts.</li></ul></div>

Spa Receptionist

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
What you will be doing:
The Life Guard&rsquo;s responsibilities include but not limited to the following:<ul><li>
 To effectively and efficiently supervise the Swimming pool, constantly monitoring people&lsquo;s actions and taking full control of water safety, ensuring all operating and emergency procedures are followed at all times.</li><li>
Is aware of the daily hotel activities and has product knowledge of all the hotel facilities</li><li>
Proper grooming at all times.</li><li>
Ensure safe daily operations within the Recreation areas by ensuring compliance of all health, safety and fire prevention policies and procedures.</li></ul> 

Qualifications 
<ul><li>
Minimum 2 years of similar experience</li><li>
Bahrain Life Guard Certification is a must</li><li>
Must be fluent in English &amp; a team player</li></ul> 
Additional Information 
Your team and working environment:<ul><li>
Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) 
https://careers.accor.com/</li></ul>
Our commitment to Diversity &amp; Inclusion:<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Lifeguard - Bahrain Lifeguard Certification Required

<div>Company Description 
Sofitel Dubai Downtown
French luxury and local cuisine in the world's most exciting city
Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.
Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. Its 31 floors of artfully designed rooms and suites in addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf. 
Job Description 
<ul><li>
Audit daily income, ensuring accurate revenue recognition across all departments.</li><li>
Support and enhance income audit and cash processes, including reconciliation of revenues and payments.</li><li>
Manage supplier relations, including invoice verification and communication.</li><li>
Assist with month-end processes, balance sheet reconciliations, and audit preparations.</li><li>
Maintain organised financial records and retrieve information as needed.</li><li>
Identify and initiate improvement projects based on financial findings.</li></ul></div>

Intern - Finance

Join Sofitel and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.