Urwah Admin

Sofitel

<div>Company Description 
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth 
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
<ul><li>
Read daily events, to acknowledge any VIP&rsquo;s arrivals.</li><li>
Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.</li><li>
Serve and clear food and beverage items in an unobtrusive and professional manner</li><li>
Ascertain guests&rsquo; satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved</li><li>
Follow cash and credit card procedures according to the guidelines of the accounting department</li><li>
Ensure that work station is stocked with appropriate condiments at all times</li><li>
Report any guest comments regarding food and beverage to manager</li><li>
Learn and adhere to safety, sanitation and hygiene policies</li><li>
Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features</li><li>
Ensure that all service and storage areas are kept safe and clean.</li> 
</ul> 
 
Qualifications 
<ul><li>
Minimum 1-year food and beverage serving experience</li><li>
Good communication and customer contact skills; good problem resolution skills</li><li>
Basic F&amp;B product knowledge</li><li>
Team player with strong interpersonal skills and attention to detail</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Job Id: NTJ8QHz8vNJ5ZmhaVN2kdtlxUSCgFB6Ys3jIvVW4AOygbNpUHanIw7+ErfQP4O++2l6tHOCdzqgNFIakEGC3y4yHIRSVUFCZsMzazvgh7vE/e9nJStZcmjpnmAvEHdzu9q4pp421N5LhbQKPZg==

Waiter / Waitress Rooms

As a Thai Massage therapist, your role means relaxation and indulgence to our guests. Aside from providing quality massage therapies and body treatments, your responsibility will include stock monitoring, promoting products to clients, and keeping all areas clean and organized. You will play a big role in creating amazing stories for our guests.<ul><li>To create the first positive impression to the guest by greeting them in a warm welcoming manner-by name addressed.</li></ul>To contribute to the high level of services in accordance with the company&rsquo;s standard as prescribed in Standard Operations Manual. To perform quality massage therapies and body treatments as prescribed in Standard Training Manual. To ensure that all equipment associated with service function at all time. To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests. To assist with demonstrations and events as required. To participate in a new training and refreshing program as required. To update the Log Book, complete all assignments stated by deadlines with the spa manager or supervisor&rsquo;s guidelines. To respond to the change as indicated by the company. To have a complete understanding of and adhere to the company&rsquo;s policy and procedures. To have a complete understanding of and adhere to the company&rsquo;s policy related to fire, hygiene, environmental health and safety. To report for duty punctually and wear the correct uniform with the name badge at all times. To carry out the other duties as assigned by the management team and, establish good relationship with guests and colleagues .To ensure the cleanliness and hygiene in work areasQualifications* Minimum 2-3 years of previous experience in hotel industry is preferred Certification in the disciplines is preferred Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with all hotel guests &amp; colleagues. Ability to work in a fast pace environment.Additional Information Your team and working environment:Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) https://careers.accor.com/ Our commitment to Diversity &amp; Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Type: Full-time

Job Id: 3wEOXny9V3VkXEW8Fz0RvYgHAax5As6x1dASIvWYozLT8aaxeNnrBY1G16G/qirs6MDnebaCXLP9jtZbxRUBdu7ndCkne6llDrCc6SxT8SKxakYZpdVkvqAYywjg1oOh1y0t

Thai Massage Therapist (Female)

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
We are seeking a dynamic and organized Talent and Culture Coordinator to join our team in Madinah, Saudi Arabia. As a key member of our Human Resources department, you will play a crucial role in fostering a positive workplace culture and supporting various talent management initiatives.<ul><li>
Assist in the development and implementation of employee engagement programs and cultural initiatives</li><li>
Coordinate and execute company events, team-building activities, and recognition programs</li><li>
Support the recruitment process by scheduling interviews, conducting initial screenings, and maintaining candidate databases</li><li>
Collaborate with HR team members to streamline onboarding processes for new hires</li><li>
Manage and update employee records, ensuring accuracy and confidentiality</li><li>
Generate and analyze HR reports to provide insights on workforce trends and metrics</li><li>
Assist in the development and delivery of training programs to enhance employee skills and knowledge</li><li>
Act as a point of contact for employee inquiries related to HR policies and procedures</li><li>
Support performance management processes, including goal setting and review cycles</li><li>
Contribute to the creation and maintenance of a positive, inclusive, and productive work environment</li></ul> 

Qualifications 
<ul><li>
2-3 years of experience in HR, talent management, or a related field</li><li>
Strong communication skills, both verbal and written</li><li>
Proficiency in HR software and Microsoft Office Suite</li><li>
Excellent organizational and time management skills with the ability to multitask effectively</li><li>
Demonstrated experience in event planning and coordination</li><li>
Strong data analysis and reporting skills</li><li>
Knowledge of HR best practices and employment laws</li><li>
Understanding of organizational culture and employee engagement strategies</li><li>
Ability to maintain confidentiality and handle sensitive information with discretion</li><li>
Detail-oriented with a focus on accuracy and efficiency</li><li>
Collaborative team player with a positive attitude</li><li>
Familiarity with Saudi Arabian labor laws and cultural norms is a plus</li></ul> 

Additional Information 
Ability to work well under pressure in a fast paced environment 
Excellent communication skills and a professional presentation 
Ability to work cohesively with fellow colleagues as part of a team 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Job Id: 0nMqr22tPgDcWeTGhqokj/IhwJBirVaz9FvxaMdHTCfgnhe12bZB4Y7AaU68czgfMR958I0V15CwFKCAXyNsddkSsaPp+tcRShzcZxgmTHpNGbbsio9oIG0t8iNbbdfhozmvNZWUq9yRHjYcViFfYtowMYTr4jDoEpwNrnlbZAOhsw==

Talent and culture coordinator (Saudi only)

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
Are you passionate about delivering world-class dining experiences? Do you thrive in a fast-paced, five-star environment? Sofitel Bahrain seeks a dynamic and experienced Restaurant Supervisor to lead and inspire our service team at our Greek / Mediterranean restaurant, Yamaz.
Key Responsibilities:<ul><li>
Oversee daily restaurant operations and ensure exceptional service standards.</li><li>
Lead, train, and motivate front-of-house staff.</li><li>
Coordinate with kitchen and bar teams to ensure smooth service.</li><li>
Maintain hygiene, safety, and quality control in compliance with hotel standards.</li><li>
Manage guest inquiries, complaints, and feedback with professionalism and care.</li></ul> 
Qualifications<ul><li> 
Previous experience in a supervisory role within a luxury or fine dining restaurant.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and interpersonal abilities.</li><li>
Proficiency in English; knowledge of additional languages is a plus.</li><li>
A passion for hospitality and a commit</li></ul> 
Additional Information 
Your team and working environment:
Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)
https://careers.accor.com/ 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Job Id: cclaZ/A9bn9JZXDPz4cMeCrs7pRDIB05ge2wcm6GigVpcr2bH72lf1/aYQHKoBtEdCouBGHYPOyeg8lIhb/TX7by9yR82Hc0QJ56R9cdRWW+sqsD99Ov+mnSoYxsocmFK28vlppYeJNVlOs9981WhA==

Supervisor - Food & Beverage

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
The Senior Spa Therapist provides advanced therapeutic massage treatments tailored to client needs, supports team development through mentorship and training, and ensures the highest standards of service and professionalism. This role is ideal for a highly skilled therapist that can also perform hydrotherapy treatments with leadership qualities and a deep knowledge of various massage techniques and wellness practices.<div>
Key Responsibilities: 
<ul><li>Perform a wide range of massage techniques including Swedish, deep tissue, sports, facial treatment, and trigger point therapy.</li><li>Assess clients&rsquo; physical condition and symptoms to recommend appropriate treatment plans.</li><li>Mentor junior massage therapists, offering guidance, training, and support.</li><li>Ensure client records are accurately maintained with confidentiality.</li><li>Assist in developing wellness programs and treatment protocols.</li><li>Uphold and model high standards of hygiene, safety, and customer care.</li><li>Stay current with industry trends and continuing education to enhance skills.</li><li>Provide input on treatment menus, products, and service enhancements.</li><li>Handle advanced or complex client needs with professionalism and discretion.</li><li>Support operational needs such as scheduling, inventory checks, and equipment maintenance.</li></ul></div> 
Qualifications<div> 
Certified and licensed massage therapist (as per local/state requirements). 
<ul><li>Minimum 3+ years of professional massage therapy experience and must be an Arab speaker</li><li>Proven expertise in multiple massage modalities and therapeutic techniques including hydrotherapy</li><li>Strong understanding of anatomy, physiology, and pathology.</li><li>Previous experience mentoring or supervising other therapists is a plus.</li><li>Excellent interpersonal, communication, and customer service skills.</li><li>CPR/First Aid certification (preferred or required depending on the setting).</li></ul></div><div>
Work Environment: 
<ul><li>Work place in a, wellness center/ resort spa.</li><li>Requires physical stamina and ability to be on your feet or performing treatments for extended periods.</li><li>May include evenings, weekends, or holiday shifts based on facility hours.</li></ul></div> 
Additional Information 
Your team and working environment:<ul><li>
Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) 
https://careers.accor.com/</li></ul>
Our commitment to Diversity &amp; Inclusion:<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul></div>

Job Id: Sb1Aavyw2eegkyFkedKq4EJLs7HTXgiPLnYoLOMFZkL5y6+hby1OzbWLoXzl3aa+Vc/S4/L2uUTI8DymYS66FwLDGgFjb30M6kVJklE0b8nqdcbccTSpyHUGgUFGACHDNnWY800Jt9T3Cl+5

Senior Spa Therapist

<div>Company Description 
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
Handle customer calls inquiries pertaining to room reservations, with a focus on revenue maximization and quality.
KEY ROLES &amp; RESPONSIBILITIES<ul><li>
Understand the key principles of ACCOR&rsquo;S Pricing Strategies and Revenue Management<ul><li>
Retail, Corporate, Leisure, Group, Other</li><li>
Rate Restrictions, hurdles and availabilities</li></ul></li><li>
Maximise rooms revenue through the conversion of telephone calls into sales<ul><li>
Utilize effective upselling techniques</li><li>
Understand and take reservations to support the revenue management strategies employed by the Revenue Management leader in the hotel</li></ul></li><li>
Be fluent on all hotel products and services</li><li>
Handle emails pertaining to rooms reservations</li><li>
Be fully conversant with all market segments and rate plans used across all distribution channels<ul><li>
Be flexible in sales technique through offering the right product to the right customer at the right time</li></ul></li><li>
Handle customer queries and complaints relating to Rooms Reservations</li><li>
Co-host dinners/special events with the Sales Team and be involved in client entertainment as required</li><li>
Identify Sales opportunities through individuals, Corporate Accounts, Wholesalers and Travel Management companies</li><li>
Responsible for effective implementation and compliance with ACCOR&rsquo;S Core Reservation Standards<ul><li>
Achieve targeted goals in the LQA Hotel Mystery Shopping calls</li></ul></li><li>
Maintain accuracy and cleanliness of the PMS Database<ul><li>
Ensure market segmentation is accurate for each reservation</li><li>
Create hierarchies/relationships between Corporate Accounts</li></ul></li><li>
Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction<ul><li>
Complete understanding and effective execution of current and new RM tools. Includes Opera PMS.</li><li>
Be involved in all property PMS Conversions</li></ul></li><li>
Complete understand and effective use of the Hotel&rsquo;s telephone system</li><li>
Maintain the Reservation correspondence</li><li>
Support the Reservations Manager and/or Revenue Management leader with special projects as required.</li></ul> 

Qualifications 
PERSONAL ATTRIBUTES<ul><li>
Ability to adapt to changing environment.</li><li>
Attention to Detail</li><li>
 Ability to handle multiple tasks</li><li>
 Ability to organize work flow</li></ul>
QUALIFICATIONS<ul><li>
Degree/Diploma in Training and Development or Hotel Management</li><li>
Working knowledge of Opera, Microsoft Office.</li></ul>
EXPERIENCE<ul><li>
Minimum 2 years&rsquo; experience in Hotel or Resort, as Reservations Agents.</li><li>
Luxury hotel background preferred</li><li>
Saudi National is mandatory</li></ul>
Apply 
Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Job Id: O+1L7Sw2gxj0TU40+0+9T/9ClkzqDTCsvrF5vpAgfzl/zqB3Qdv6/8gdeYSFd4Jw9k5LycI2HJQIiJCTBVY9MdgueBSmQ4UnI5YdNfin+4cAIOnJtvqa4RbvuTER7NJ5qvAZUnqc/1e7ipkaLulArCEN3nldfAvDZG17/Ac=

Reservations Agent (Saudi Nationality)

<div>Company Description 
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth 
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
<ul><li>
Responsible for answering all telephone calls and prioritizing said calls.</li><li>
Should have very good telephone etiquette.</li><li>
Directly involved in the order-taking and order-placing process while dealing with guest requests and orders, courteously, efficiently, and promptly.</li><li>
Should have good knowledge of room service menus and ongoing promotions in another F&amp;B outlet.</li><li>
Should be able to provide recommendations and suggestions to guests upon request.</li><li>
Be knowledgeable of all services, facilities, and products offered by the hotel.</li><li>
Consider the satisfaction of all guests by ensuring prompt, courteous, and efficient service at all times.</li><li>
Display excellent conversation skills and selling techniques at all times.</li><li>
Pay attention to guest orders, and know the menu thoroughly.</li><li>
Write down all the information. Highlight special requests.</li><li>
Ensure correct posting in the POS system for communication with the service and kitchen departments.</li><li>
Able to perform all duties and tasks per the tasks required at the outlet.</li><li>
Assist the department in driving guest satisfaction by providing consistent guest experiences.</li><li>
Coordinate with Room Service Waiter/ Waitress, Captains, and Minibar Attendant.</li><li>
Report positive and constructive guest feedback to the manager.</li><li>
Promptly handle guest queries, complaints, and all issues professionally.</li><li>
Have the knowledge and understanding to explain and perform upselling of all items offered by the department assigned as well as offering alternatives or suggestions to guests.</li></ul> 

Qualifications 
<ul><li>
Average reading, writing and oral proficiency in the English language</li><li>
Must be well presented and professionally groomed at all times</li><li>
Able to account and handle cash effectively and efficiently</li><li>
Good communication and customer contact skills; good problem resolution skills</li><li>
Team player with strong interpersonal skills and attention to detail</li></ul>
QUALIFICATIONS<ul><li>
Secondary education</li></ul>
EXPERIENCE<ul><li>
Minimum 1-year food and beverage serving experience</li><li>
Previous public contact and/or cashiering experience</li></ul></div>

Job Id: eensKRHcDqzc8Mqlog0xiE1jeOFooggAuCII8Y9cVnfM80qc2+64ixfThzBlNf9S2l8Ps290x2YMsKa9oM+50D6ujvg0UvOhYuYMKpX0l+qbHusiXPdoBrFdDlLlnXg7jhOgsezivbss4WcKGnSne0ut0hnvDg==

Order Taker (Saudi Nationality)

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Life Guard :This position exists to maintain swimmer safety. Lifeguards monitor water conditions and guest behavior, enforcing safety rules and paying close attention to swimmer activities and behavior. Lifeguards may issue warnings when a visitor is creating an unsafe environment and may determine when they need to ask a guest to leave. Lifeguards may also assist new swimmers to help them safely enjoy the water.
What is in it for you:<ul><li>
Free Accommodation, transportation, visa/work permit, medical heath insurance &bull; Employee benefit card offering discounted rates in Accor worldwide for you and your family &bull; Learning programs through our Academies designed to sharpen your skills &bull; Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 &bull; Career development opportunities with national and international promotion opportunities. The sky is your limit</li></ul>
What you will be doing:<ul><li>
The Life Guard&rsquo;s responsibilities include but not limited to the following: &bull; To effectively and efficiently supervise the Swimming pool, constantly monitoring people&lsquo;s actions and taking full control of water safety, ensuring all operating and emergency procedures are followed at all times. &bull; Is aware of the daily hotel activities and has product knowledge of all the hotel facilities &bull; Performs as per OSM Standards. &bull; Proper grooming at all times. &bull; Ensure safe daily operations within the Recreation areas by ensuring compliance of all health, safety and fire prevention policies and procedures. &bull; * Your experience and skills include: &bull; A university degree or equivalent &bull; Previous experience in a must &bull; Should be a Licensed Life Guard with a Valid License to perform &bull; Good communication skills in addition to a good command of English Language &bull; Team player, highly responsible and reliable</li></ul> 

Qualifications 
<ul><li>
Minimum 2 years of similar experience</li><li>
Bahrain Life Guard Certification is a must</li><li>
Must be fluent in English &amp; a team player</li></ul> 
Additional Information 
Your team and working environment:<ul><li>
Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) 
https://careers.accor.com/</li></ul>
Our commitment to Diversity &amp; Inclusion:<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Job Id: tiHaOSSsQckTKbr1VN5is+7V7anmuT9S+NdbycHdwT9eV/FvJfu/xieHFW9kg0YRheXHZeUO2lDDNML9Jw1gXUmOWncGr5plga9S3cBZu5RPEv6BLntC4r2ePhk3/iB2ZSjKmRqnfeX8OJ1i6AoUz80jGNNtxal5y+UdgpwFwCvtA0Iblp7DeBjs

Lifeguard - Bahrain Lifeguard Certification Required

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
The 6 months internship gives an opportunity to discover the operations of the hotel, you will learn how to manage guests requests, and provide excellent service, while working in a diverse international team in a busy luxury property. Your experience with Sofitel Dubai The Palm will give you a valuable experience to start your professional career in hospitality. 
Qualifications 
<ul><li>
2-3 years of hotel school preferred</li><li>
Strong ability to converse in English with the guests of the hotel,</li><li>
Additional languages a plus; Arabic, Russian, French, German, Spanish</li><li>
Ability to work under pressure</li></ul></div>

Job Id: 1DqKb446VglCS8CwQlzpTU6K60dBN/+emhvH5tPyOoL3bRR+SFpZkHJP4iB31JZIQZjCngqo3PILllRkdtAKrn2erYOqJ+XcljD6QdMzqIx8kNq5gQxwBANctIPZEIdx5Ckq9VCzAcgk5F5E

Intern - Food & Beverage

<div>
 
 Company Description
 
 
 
 
 "Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 The
 
 Hygiene Officer
 
 is responsible for ensuring the highest standards of food safety, hygiene, and sanitation in compliance with local regulations, HACCP, and Accor standards. This role involves conducting regular inspections, implementing hygiene training programs, and supporting all hotel departments in maintaining a safe and hygienic environment for guests and colleagues.
 
 
 
 Key Responsibilities
 
 
 
 
 Food Safety &amp; Hygiene Compliance:
 
 
 
 <ul>
 <li>
 Implement and maintain HACCP principles, ensuring all food safety protocols are adhered to.
 </li>
 <li>
 Conduct routine hygiene audits and inspections in all F&amp;B outlets, kitchens, and storage areas.
 </li>
 <li>
 Monitor food handling practices, personal hygiene of staff, and cleanliness of equipment.
 </li>
 <li>
 Ensure compliance with Qatar&rsquo;s health regulations and Accor&rsquo;s hygiene policies.
 
 
 </li>
 </ul>
 
 Training &amp; Awareness
 
 
 
 <ul>
 <li>
 Develop and conduct food safety and hygiene training sessions for all relevant employees.
 </li>
 <li>
 Ensure all team members understand and follow hygiene best practices.
 </li>
 <li>
 Keep updated records of training sessions and certifications.
 
 
 </li>
 </ul>
 
 Sanitation &amp; Pest Control
 
 
 
 <ul>
 <li>
 Oversee sanitation procedures and cleanliness in all F&amp;B and kitchen areas.
 </li>
 <li>
 Liaise with external pest control providers to implement effective pest management.
 </li>
 <li>
 Ensure proper waste disposal and cleanliness of back-of-house areas.
 
 
 </li>
 </ul>
 
 Incident Management &amp; Reporting
 
 
 
 <ul>
 <li>
 Investigate hygiene-related complaints and take corrective action.
 </li>
 <li>
 Maintain accurate documentation and reports on hygiene inspections, corrective actions, and training.
 </li>
 <li>
 Report any non-compliance or food safety risks to senior management.
 
 
 </li>
 </ul>
 
 Coordination &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Work closely with culinary, stewarding, and F&amp;B teams to ensure best practices.
 </li>
 <li>
 Stay updated on new hygiene regulations and industry best practices.
 </li>
 <li>
 Support the implementation of sustainability initiatives related to food safety and hygiene.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Food Safety, Microbiology, Hospitality Management, or a related field.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in a similar role within luxury hospitality.
 </li>
 <li>
 HACCP certification is mandatory.
 </li>
 <li>
 Strong knowledge of local and international food safety standards.
 </li>
 <li>
 Excellent communication and training skills.
 </li>
 <li>
 Detail-oriented with strong analytical and problem-solving abilities
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team &amp; Working Enviroment
 
 
 
 Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>


Job Id: 8ynVCrdF2RBQwvoNdhpFRH0BqXTSt2vSsf4n5XnO3RmSjl8S6kNo3Db7mTyHWHvhTgG1hqd9+AksFNjyrHdTcg5veUAUhxOwYXNgGsa7Xa5RG23fFfWTD7NIEEoRVBAz5J49Pl9Lxe7MqN1ISC8jQAhu8iuau5u5o1ecxaanDRaipefn/0MKjW3dvSlaHmeRxCGq

Hygiene Officer

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc. as per brand standards.</li><li>
To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.</li><li>
To call room service for removal of trays/trolleys.</li><li>
Maintain proper usage of cleaning supplies and equipment.</li><li>
Take accurate room status reports at the end of the shift.</li><li>
Keep linen closets, supply closet and landing organized and clean.</li><li>
Empty vacuum cleaner each time when it is nearly full.</li><li>
Reports any problems or questions to Supervisor assigned to your floor</li><li>
Offer assistance to guest and colleagues in a courteous manner.</li><li>
Use hands to lift, carry, or pull objects that may be heavy.</li><li>
Submit instantly and turn over to security any lost and found items.</li><li>
Take responsibility for reporting any rooms, which do not require service, DND, not slept in on assigned floor.</li><li>
To report to Floor Housekeeper any mattress protector, blankets, bedspreads, valances in need of change.</li><li>
To report any suspicious person to Housekeeping office or security.</li><li>
Inform anything, which may be a Health &amp; Safety hazard.</li><li>
Maintain excellent grooming and uniform standards.</li><li>
To report any equipment malfunctioning.</li><li>
Read, Understand and follow all department policies</li><li>
Other duties as assigned.</li></ul> 

Qualifications 
<ul><li>
Warm and caring personality; previous housekeeping experience is an asset</li><li>
Ability to anticipate and focus attention on guest needs, being professional and welcoming</li><li>
Excellent organizational skills and time management</li><li>
Standing and walking for long periods</li><li>
Attention to detail a must</li><li>
Organized</li><li>
Able to speak and understand basic English</li><li>
Be a team player</li><li>
Able to use an Apple/Android device</li><li>
Knowledge of chemicals and their use</li><li>
Knowing that grooming standards are a must and need to be followed</li><li>
Knowing when to recognize that room should not be sold due to damage, smell, or other maintenance issues</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Job Id: xjKkHXdObvXFpVMYHQC4iPQ+Mg0fyzVha1TqN3CHAFqxBo3wZWjJIFQ0HJRKxrWwCO8QPknveS9DoMlj5W65079VmA6rXrtVqO1LRDv3W69o+vVl+yzWiTNn42IE/4u6yn3h3Za/zNRTmjBibErhnLGCPkjrZ/paPiBqNzvKh6NoHR7om1c=

Housekeeping Attendant (Local Candidates Only)

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
What you will be doing:<ul><li>
 Provides a friendly and personalised welcome for guests</li><li>
 Offers attentive service and adapts to any constraints guests may have</li><li>
 Heeds any remarks made by guests and ensures follow-up</li><li>
 Establishes good relations with guests, offering advice and fostering customer loyalty</li><li>
 Prepares the welcome desk and seats allocation. Takes the reservations and maintain reservation book</li><li>
 Welcomes guests and provides best seats available</li><li>
 Cleans and tidies the restaurant and preparation after closing</li><li>
 Before every work shift, finds out about dish composition and any shortages</li><li>
 Ensures the equipment used remains in good condition</li></ul> 

Qualifications 
Your experience and skills include:<ul><li>
Good command of written and spoken English &amp; Arabic communication skills, along with strong interpersonal</li><li>
Problem solving abilities are essentials.</li><li>
Guest oriented, service minded and attention to quality</li><li>
Sales acumen</li><li>
Dynamic</li><li>
Good presentation</li><li>
Thorough and organised approach</li><li>
Creative</li></ul> 

Additional Information</div>

Job Id: lHyO8B8qlh9Wy17Jy92g0bPcvhwuSCI82icJg+bl1YFqpdMUfywR2u3sSQMmaNQrgXqh1OgMvP5EeL3GVWyQd+t8goGABDyVnDwEItqXuDQYGBUmATbU20YL7WE4wps=

Hostess

<div>Company Description 
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth 
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
The Head Concierge is responsible for overseeing concierge services, ensuring guests receive exceptional hospitality and personalized assistance. This role involves managing a team of concierges, handling guest inquiries, and providing recommendations for dining, entertainment, and transportation. The Head Concierge ensures a seamless guest experience by maintaining strong local partnerships and upholding the highest service standards.<ul><li>
Provide guests with personalized recommendations and assistance, including dining reservations, transportation, and entertainment.</li><li>
Handle special requests, ensuring prompt and efficient service.</li><li>
Manage VIP guest experiences, ensuring their expectations are exceeded.</li><li>
Address guest concerns and resolve complaints professionally.</li><li>
Maintain an updated knowledge of local attractions, events, and services.</li><li>
Collaborate with hotel departments, including front office and guest relations, to ensure seamless service.</li></ul>
Implement and uphold service standards, ensuring consistency in guest interactions 
Qualifications 
<ul><li>
3-5 years of concierge experience with leadership skills</li><li>
Strong knowledge of local attractions and services</li><li>
Excellent communication and problem-solving abilities</li><li>
Proficiency in hotel management software and multitasking</li><li>
Fluency in English &amp; Arabic</li></ul></div>

Job Id: 7TMnc/gJ/Lexe6U5Fqi45Adi2TSHi/mYOYV/8tUxsWCW4I/L8G5a5xyEX+nZsN5krXPOTFqesu5NwM98sKvBzq3of4vI/TDZh1DB5UGobnOBmcTWrXF8agpalAqa/cul/84TYMUZ

Head Concierge

<div>Company Description 
Sofitel Al Khobar The Corniche
French luxury and local cuisine in the world's most exciting city
The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant city of Al-Khobar with its thriving business district and convention centre. By joining Sofitel, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
<ul><li>
Cutting, grinding and preparing meats for sale.</li><li>
Cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive.</li><li>
Weighing, packaging, pricing, and displaying products.</li><li>
Keeping records, budgets, and inventory.</li><li>
Performing quality inspections on meats and other products.</li><li>
Negotiating and confirming orders with suppliers.</li><li>
Adhering to food safety and sanitation controls.</li><li>
Greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments.</li><li>
Coordinating deliveries or order pickups.</li></ul> 

Qualifications 
Your experience and skills include: 
Ability to work well under pressure in a fast paced environment 
Ability to work cohesively and collectively as part of a team 
Add diplomas/certifications required if needed</div>

Job Id: a0OL1VLRCVsuTYg74Q8weMkyPuijTpWe90HWqBHofRGizvfhgvmNgS3izuAonHcCF5zWAJRJ4dbwoX0rwzxAWAuXepQAiv/po7G7eLJsipjWyczXsWR/V1Es34nCCSVSbew+bg==

Head Butcher

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
<ul><li>
Warmly welcome guests upon arrival, assist with registration, and ensure smooth check-in/check-out procedures.</li><li>
Verify guest preferences, ensuring that room assignments and special requests are met.</li><li>
Offer a seamless departure process by handling check-out swiftly, ensuring all accounts are accurately settled.</li><li>
Handle guest inquiries, requests, and complaints with the utmost professionalism, responding promptly and efficiently.</li><li>
Offer tailored recommendations about hotel services, local attractions, and events to enhance the guest experience.</li><li>
Manage guest expectations and resolve any issues or concerns to ensure complete satisfaction.</li><li>
Accurately manage room assignments and keep guest profiles updated.</li><li>
Process billing and payments, including cash, credit cards, and digital transactions, ensuring correctness and confidentiality.</li><li>
Resolve billing discrepancies with efficiency, providing clarity on charges as needed.</li><li>
Handle reservation modifications, cancellations, and special requests while ensuring the availability of preferred accommodations.</li><li>
Keep the reservations system up-to-date, ensuring accuracy and maximizing room occupancy.</li><li>
Work closely with the Sales and Reservations team to confirm guest bookings and accommodate last-minute changes.</li><li>
Provide concierge services by helping guests with transportation, restaurant reservations, spa appointments, tickets to events, and other special requests.</li><li>
Proactively anticipate guest needs and provide personalized service, such as arranging surprise amenities or requests for special occasions.</li><li>
Maintain thorough knowledge of hotel amenities, services, and operational procedures to provide accurate information to guests.</li><li>
Stay informed about local attractions, restaurants, and events, and provide informed recommendations to enhance guests&rsquo; stays.</li><li>
Work cohesively with other departments such as Housekeeping, Engineering, and F&amp;B to address guest needs and resolve any service issues.</li><li>
Assist team members during peak hours and high-demand periods, maintaining a calm and professional demeanor.</li><li>
Ensure the front desk area is clean, organized, and welcoming at all times.</li><li>
Handle administrative tasks such as filing, sorting, and data entry as needed.</li><li>
Follow hotel policies, procedures, and safety standards, ensuring the well-being of guests and team members.</li><li>
Monitor security systems and report any suspicious activity or safety concerns to appropriate departments.</li><li>
Ensure that all guest information remains confidential and is handled with respect.</li></ul> 

Qualifications 
<ul><li>
Previous experience in hospitality or customer service, preferably in a luxury hotel or 5-star environment.</li><li>
Experience with property management systems (PMS) or hotel reservation software is highly preferred.</li><li>
Excellent communication and interpersonal skills with the ability to manage challenging situations calmly and professionally.</li><li>
Strong multitasking abilities and the capacity to handle high-pressure situations.</li><li>
Problem-solving skills with the ability to find creative solutions to guest concerns.</li><li>
Exceptional attention to detail, ensuring high standards of service and accuracy in billing and room assignments.</li><li>
High school diploma or equivalent required; a degree in hospitality management or related fields is a plus.</li><li>
Proficiency in English; additional languages such as Spanish, French, or Mandarin are a significant advantage.</li><li>
Experience using property management systems (PMS), reservations software, and basic office software (Word, Excel, Outlook).</li><li>
Ability to operate hotel phone systems, fax, and other office equipment.</li></ul></div>

Job Id: +CDYKJDdx0TdUPhlfyyzQ6nnImn7QgX0RKuGnIpCzlcrT6W49GVy2GLIjamk2ZmXuu/yHhc0mi7xDRjyUOMLQPkV9SW48fN6B9VS1T4V5Sq/lXCTCXFabhfzfJl7x1+15DhYJ26xF9jlbxoY3G4=

Guest Services Officer

<div>Company Description 
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth 
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. 
Key Roles &amp; Responsibilities 
<ul><li>Live and project the goal, philosophy, vision, mission and core values of the company.</li><li>
Adheres to company grooming standards at all time.</li><li>
Is a continual source of information, help and assistance to all guests.</li><li>
Prepares the weekly duty rosters.</li><li>
Supervise Guest Relation Officers.</li><li>
Keeps the immediate manager fully informed of all problems or unusual matters of significance. Communicates and liaises at all times with team members.</li><li>
Maintains Transparent and open line of communication, coordination and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently.</li><li>
Conduct house tours / site inspection and special room drops for VIP&rsquo;s.</li><li>
Escorts all arriving guests to their respective suites.</li><li>
Escorts external guests to their destination.</li><li>
Escorts departing guests to their means of transport.</li><li>
Checked all VIP rooms prior to arrival and ensure that the correct standard (allocations, amenities and special requests) is maintained.</li><li>
Greet all residence guests personally.</li><li>
Promote Inter-Hotel sales and in-house facilities.</li><li>
Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done.</li><li>
Completes the departure list for the following day &ndash; contact VIP guests for any necessary arrangements.</li><li>
Renders maximum guest satisfaction through personal recognition and prompt cordial attention to entire residence guest.</li><li>
Ensure ALL members consistently receive all benefits, repeat guests and other VIP&rsquo;s receive special recognition and service</li><li>
Liaise closely with Concierge, Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</li><li>
Prepare compendiums prior to guest arrival and check-info system if necessary.</li><li>
Maintain close contact with Airport Concierge, Reception for new arrivals and departures.</li><li>
Update and maintain efficient guest history system.</li><li>
Prepare requisition and distribution of amenities on a timely basis.</li><li>
Assures the upkeep and cleanliness of the Guest Relations desk and lobby at all times.</li><li>
Attend daily and monthly briefings or meetings to facilitate communications and smooth operations.</li><li>
Abides by all policies and procedures.</li><li>
Has full knowledge of Sofitel standards.</li><li>
Performs related duties and special projects assigned by Senior Management.</li></ul> 

Qualifications 
<ul><li>
Strong written and verbal communication skills in English and Arabic.</li><li>
Able to develop rapport with colleagues and management staff</li><li>
Ability to work cohesively with co-workers as part of a multi-cultural team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Ability to promote positive relations with guests and patrons</li>
Able to exercise good judgment with difficult guests 
<li>
</li></ul>Qualifications 
Degree from School for Tourism &amp; Hotel Management 
<ul><li>
</li></ul>Experience 
<ul><li>Minimum 3 - 5 years&rsquo; relevant experience with at least 2 years at a supervisory level</li></ul></div>

Job Id: Cfl0f3xJw2znF2zImMriJhxwfX45mc1zxGQJ/9SZdqS8yN0KZTEalh4PVvINDHthM++piN6UdNasUvmizfJUgbPlsDxUsVs8ilKKZIX0IwdRMQAYDi+iutxbX/2sA9Eh0iAbAs/jewlQ0gIZ/e8C

Guest Relations Manager

<div>Company Description 
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth 
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
<ul><li>
Execute the daily functions of arrival and departure for guests in a manner keeping with the Brand Standards.</li><li>
Adheres to and executes all job task checklist points.</li><li>
Perform registration process by obtaining data from guest and by observing the established guidelines.</li><li>
Serve welcome drinks and towels to guests.</li><li>
Lobby Management: areas to be well maintained, neat and organized.</li><li>
Queue Management: ensures flawless communication when guests await to be assisted by another team member.</li><li>
Review all Group Resumes, VIP reports, daily business reports.</li><li>
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working.</li><li>
Comply at all times with Brand standards and regulations to encourage safe and efficient hotel operations which include but are not limited to Front Office policies and Accounting policies.</li><li>
Cash handling and credit processing as required, to include Gift Card redemption.</li><li>
Resolve guest complaints or otherwise follow up with manager.</li><li>
Review room queue and work with Housekeeping to expedite turnover.</li><li>
Reach out to guests to communicate room is ready and coordinate luggage delivery with Guest Services if luggage has been stored.</li><li>
Post applicable charges for late check-outs requests.</li><li>
Ensure the strict control of room keys. Enforce the key handling procedures ensuring maximum security.</li><li>
Ensure proper handling and documentation of guest&rsquo;s valuables being secured in hotel safe deposit box.</li><li>
Drive and champion ALL loyalty program.</li><li>
Be familiar with hotel services and promotions and promote them.</li><li>
Take and deliver accurate and timely guest messages.</li><li>
Respond to queries positively.</li><li>
Follow department policies, procedures and service standards, including all safety policies.</li><li>
Other tasks as assigned.</li></ul> 

Qualifications 
<ul><li>
Passion for guest service</li><li>
Excellent written and verbal communication, interpersonal and leadership skills.</li><li>
Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>
Degree or Diploma in Hospitality Management is an asset.</li><li>
Fluency in English and Arabic</li><li>
Minimum of 1 year previous Hotel experience is an asset.</li><li>
Must have the ability to handle a multitude of tasks and Guest requests.</li><li>
Knowledge of Opera or Opera Cloud Property Management System an asset.</li><li>
Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li></ul></div>

Job Id: iiwBGJfBoiXKPlMAWHRb0GNO69v5KEYgXTT8K+7DJShae/TaNw6sjy/0I2/UiRWUUS4x0aSDrJyHI50D46f3xD7Yp6mKlgRGrbWeoCTLN/ZDKoDzxcvH92lv3e79zWrLaLigAg5Z6SQ9SYMvqQ==

Guest Relations Agent

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
<ul><li>
Maintain comprehensive, accurate, and up-to-date records of all sales agreements, contracts, and quotations in line with Sofitel&rsquo;s standards and operational procedures.</li><li>
Possess a solid understanding of the contribution margins across various offerings, collaborating with department heads to optimize overall revenue and operating results.</li><li>
Serve as the primary liaison between the resort and group organizers for all assigned events, ensuring seamless communication and follow-up to deliver exceptional group experiences that enhance guest satisfaction and promote repeat business.</li><li>
Oversee the billing process, ensuring timely receipt of deposits and credit applications in accordance with financial guidelines.</li><li>
Ensure all client files are organized, current, and contain all necessary documentation for seamless event execution.</li><li>
Lead pre-event and pre-conference meetings with clients and relevant internal teams to confirm all event details and operational requirements.</li><li>
Demonstrate flexibility to support events outside of standard working hours, including evenings, weekends, and holidays, as needed.</li><li>
Conduct property site inspections for prospective and confirmed clients, showcasing resort facilities and services to enhance conversion.</li><li>
Actively participate in meetings related to Catering, Conference Services, and Events to stay aligned with operational objectives and client expectations.</li><li>
Build and maintain strong client relationships before, during, and after each event to exceed expectations and encourage future business.</li><li>
Coordinate with the Food &amp; Beverage team to ensure clear communication of business forecasts, schedules, and service requirements.</li><li>
Ensure all relevant event information is communicated accurately and promptly to the Banqueting and Conference teams to support flawless execution.</li><li>
Manage function space allocation efficiently to meet group requirements and maximize space utilization.</li><li>
Respond to all event inquiries and proposal requests within 24 hours, providing detailed and tailored responses to client needs.</li><li>
Meet with clients to finalize event specifics, provide personalized site tours, and highlight resort features and offerings.</li><li>
Collaborate with the Executive Chef to design customized menus and accommodate special client requests.</li><li>
Follow up on all assigned leads and proposals to drive event bookings and conversion rates.</li><li>
Ensure all confirmed events are accurately documented on Banquet Event Orders (BEOs) and distributed promptly.</li><li>
Lead regular BEO review meetings and communicate updates or changes to relevant departments to ensure service excellence.</li><li>
Participate in designated internal meetings and planning sessions to support resort-wide event strategies.</li><li>
Promote a collaborative work environment by fostering positive interdepartmental relationships and teamwork.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Hospitality Management, Event Management, Business Administration, or a related field preferred. Equivalent work experience in luxury hospitality may be considered.</li><li>
Minimum 2-3 years of experience in events planning, conference services, or sales within a 4- or 5-star hotel/resort environment.</li><li>
Proven track record in coordinating corporate events, social functions, weddings, incentives, and group bookings.</li><li>
Strong understanding of banqueting operations, food and beverage coordination, and luxury guest service standards.</li><li>
Excellent communication and interpersonal skills with the ability to build rapport with clients and stakeholders at all levels.</li><li>
Highly organized with keen attention to detail and the ability to manage multiple events simultaneously under tight deadlines.</li><li>
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and event management software or hotel systems (e.g., Opera).</li><li>
Financial acumen with the ability to analyze margins, track budgets, and manage cost-effective event solutions.</li><li>
A proactive and resourceful approach, with strong problem-solving and negotiation skills.</li><li>
Professional appearance and demeanor, maintaining the brand image of a luxury resort.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays, depending on event schedules.</li><li>
Fluency in English; additional languages are a plus and highly valued in international environments.</li></ul></div>

Job Id: rzjsuGQLZlCRFyNmXCtrJrmLNMu3kgeW+wwTtjJ/AmrRa5iTqx8FZ4Pd0gJRPpmFuFSX0s7RbQDDkVdyBZnBMnGAeXrjY9LlckkhvympXWfqblDunY+JjdDC0ohpDMe9h5pfCA0JOYo=

Events Executive

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
<ul><li>
Play an active role in the strategic planning, marketing plan and budgeting processes, challenging the strategy with the General Manager &amp; Director of Sales and Marketing.</li><li>
Prepare the annual topline budget for approval and track achievement, across all revenue streams: rooms, F&amp;B, MICE, Spa &amp; other ancillaries.</li><li>
Monitor transient and group book pace to determine pricing and availability controls for all reservation distribution sources.</li><li>
Monitor key indicators of hotel performance. Chairing and preparing analysis &amp; materials for the weekly revenue strategy meetings.</li><li>
Track and analyze competitive set pricing and yield strategies, gaining the ability to predict the competitive set reaction to changes in the marketplace.</li><li>
Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.</li><li>
Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies). Keep current with industry changes and how it may impact demand.</li><li>
Work with Director of Sales and Director of Marketing teams to encourage strategic selection of the right piece of business, determine effective and engaging offers.</li><li>
Work with Reservations and Front Desk to ensure the highest level of guest service is maintained while maximizing profit. Provides training on upselling and negotiating techniques.</li><li>
Revenue Culture: Liaise with all teams to ensure revenue management principles are understood and followed. Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.</li><li>
Maintain and improves rate standards, policies, and procedures.</li><li>
Lead/manage a team, whether functionally or hierarchically (&ldquo;RM apprentices&rdquo;, reservation, distribution desks).</li></ul> 

Qualifications 
<ul><li>
Communicates with impact, clearly and consistently to ensure understanding (in English and Arabic languages).</li><li>
Seeks opportunities to self-develop and is detail minded, highly organized and time efficient to ensure goals are met.</li><li>
Monitors market trends and understands their impact on the strategic plans of the business.</li><li>
Provides practical solutions to complex operational problems.</li><li>
Identifies opportunities for business improvement and change. Develops and implements change initiatives.</li><li>
Understands financial data and the operations of their own and other departments.</li><li>
Coordinates, directs, coaches and monitors team resources and activities to achieve goals.</li><li>
Experience in the market of Madinah and Makkah.</li></ul> 

Additional Information 
<ul><li>
Looks for relevant information and builds understanding of events and economic issues impacting the room revenue of the hotel. Understands competition and can highlight La Maison offers differentiators from the competition.</li><li>
Leads Revenue Management aspects of strategic planning, marketing planning, budgeting processes, and tactical initiatives across all profit centers (e.g., analyzes for optimal customer mix and applies findings)</li><li>
Optimizes the total revenue in the business scope, by creating accurate forecasts and monitoring the global revenue performance of the hotel (by distribution channel, segment, seasons, day patterns&hellip;)</li><li>
Has a sound understanding of Accor/La Maison RM &amp; Pricing offers in his business scope (specific region, brand, segment...) and beyond (global offers). Builds a RM &amp; Pricing offers&rsquo; value proposition for all the hotel revenue streams of the hotel.</li><li>
Has full command, administers and is recognized in the hotel as a master user/trainer of RM, Pricing &amp; Distribution systems and data/analytics applications.</li><li>
Promotes and acts as an ambassador of Revenue Management &amp; Pricing practice and application in the hotel and beyond (external partners and stakeholders) through decision making, training, mentoring, and the delivery of key presentations.</li></ul></div>

Job Id: bnhLh2znX2RQqsBaw4teyh9BFkWwa4yFkFREyXkUoHvQnW59BuyKojMnUmsjXfoyvvx4rNjua0hdWSbtGvMphf854CXO2/EFKzL1eBrLEmScDzOWEpmLUcct9gX6Xrx/wTRcb1aQbrZBJk4N

Director of Revenue

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Chef de Cuisine - Greek / Mediterranean 
At Sofitel Bahrain, we're on the lookout for a talented Chef de Cuisine specializing in Greek and Mediterranean cuisine! If you have a passion for culinary excellence and a flair for creating unforgettable dining experiences, we want to hear from you!
What is in it for you:<ul><li>
Free Accommodation, transportation, visa/work permit ,medical heath insurance</li><li>
Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li></ul> 
What you will be doing:<ul><li>
Lead and inspire a dynamic kitchen team.</li><li>
Create innovative and authentic Greek and Mediterranean dishes.</li><li>
Ensure the highest standards of food quality and presentation.</li><li>
Manage kitchen operations efficiently and maintain a safe working environment.</li><li>
Maintain and enhance the food products through creative menu development and presentation</li><li>
Adhere to the menu engineering program and create seasonal and holiday menus according to hotel guidelines</li><li>
Control outlet food costs, through menu engineering, production efficiencies, and food waste</li><li>
Coach and mentor sous chefs and culinary colleagues</li><li>
Conduct corrective disciplinary action forms and documentation as needed</li><li>
Completes daily temperature log books and ensures FIFO of all received goods.</li><li>
Place work orders for items needing repair</li><li>
Other duties as assigned</li></ul> 
Qualifications 
Your experience and skills include:<ul><li>
Minimum 3 to 4 years of similar experience from luxury background</li><li>
Diploma Certification in a Culinary discipline an asset</li><li>
A passion for food, desire to further develop culinary and leadership skills</li><li>
Ability to work well under pressure in a fast paced environment</li><li>
Ability to work cohesively and collectively as part of a team</li><li>
Other duties as assigned</li></ul> 

Additional Information 
Your team and working environment:<ul><li>
Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) 
https://careers.accor.com/</li></ul>
Our commitment to Diversity &amp; Inclusion:<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul></div>

Job Id: QNyNRJl0m35eFSG//Ykzx2ha7Lomxb6jNv8gPz+vQJC64thlqolmsRewEhdhkzsex7gouMTQQ1fXmJ9druaZCdvi8erz4FVGm0I9p3sJUZt5A/Qo/gzRzASVLvL2AYifPPyswMGgeoW64i5OrrV9mrwB2HxetWMQboO3

Chef de Cuisine - Greek / Mediterranean

Join Sofitel and explore 25 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.