Qureos Mentor

Software Productivity Strategists

<div><h4 class="jobSectionHeader"><b>Location: US</b></h4>
<h4 class="jobSectionHeader"><b>Category: Security</b></h4>
<h4 class="jobSectionHeader"><b>Last Date: 01-15-2026</b></h4>
<div><div><div><div><p>Under general supervision and/or direction, the incumbent is responsible for the planning, building, delivery and support of the Identity and Access Management (IAM) program. This position will provide direction and guidance to the development, specifications and communications of the IAM application and architecture, and provide in-depth technical consultation to the College units, departments, and OIT management, and assist in developing plans and direction for the integration of information security requirements.</p>
</div><div><h4 class="jobSectionHeader"><b>Knowledge and Skills:</b></h4>
<p>Broad knowledge of computer security issues, requirements, solutions, and trends, especially in the higher education environment.</p>
<ul><li>Knowledge of applicable business processes and operations of customer organizations.</li></ul>
<ul><li>Knowledge of new and emerging information technology (IT) and information security technologies.</li></ul>
<ul><li>Knowledge of risk management processes, including steps and methods for assessing risk.</li></ul>
<ul><li>Knowledge of system lifecycle management principles, including software security and usability.</li></ul>
<ul><li>Knowledge of critical information technology (IT) procurement requirements.</li></ul>
<ul><li>Strong interpersonal and communication skills, plus the ability to achieve goals through influence, collaboration, and cooperation.</li></ul>
<ul><li>Demonstrated ability to work effectively with an array of constituencies in a community that is both demographically and technologically diverse.</li></ul>
<ul><li>Ability to think critically and analyze information and situations, present findings and make recommendations; ability to turn data into information and present it in a meaningful manner.</li></ul>
<ul><li>Ability to analyze issues and solve sensitive and complex problems under pressure. Skilled in interpersonal communication and conflict resolution.</li></ul>
<p>&bull; Excellent written and verbal skills. &bull; Excellent presentation skills and experience in public speaking or training.</p>
</div><div><h4 class="jobSectionHeader"><b>Education:</b></h4>
<p>Bachelors</p>
</div><div><h4 class="jobSectionHeader"><b>Qualification:</b></h4>
<p>Bachelor's degree from an accredited college or university with course work in computer science, information systems, cybersecurity, or a related field, and/or any combination of education, training, and experience that provides the required knowledge, and expertise to perform the essential functions of the position.</p>
<p>&bull; Four years of progressively responsible experience in the management of identity and access management, or similar experience managing complex applications, projects or systems. &bull; Proven experience in designing and implementing IAM solutions in a complex organization.</p>
<ul><li>Experience dealing with complex risk-related issues with managing vendor relationships, information security or regulatory compliance programs, and audits.</li></ul>
<p><b>Competencies:
</b></p><ul><li>Decision Making</li></ul>
<p>o Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department.</p>
<ul><li>Problem Solving</li></ul>
<p>o Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices. &bull; Independence of Action</p>
<p>o Results are defined and existing practices are used as guidelines to determine specific work methods and carries out work activities independently; supervisor/manager is available to resolve problems.</p>
<ul><li>Communication and Collaboration</li></ul>
<p>o Contacts and information are primarily within the job&rsquo;s working group, department and/or campus.</p>
<p>o Contacts and information sharing are external to the job&rsquo;s department, but internal to the campus/campuses (i.e. other departments/campuses, central administration/services such as Human Resources, Payroll, Finance, Facilities, Mail Services, Student Services, etc.)</p>
<p>o Contacts and information sharing are internal/external to the College, for the primary reason of scheduling, coordinating services, collaborating, etc. Required Industry</p>
<p><b>Certifications</b></p>
<ul><li>At least one relevant certification, e.g. Certified Identity and Access Manager (CIAM), Certified Identity Management Professional (CIMP), Certified Identity Governance Expert (CIGE), Certified Information Systems Security Professional (CISSP)</li></ul></div></div></div></div></div><p></p>

Identity & Access Management Engineer

<div><h4 class="jobSectionHeader"><b>Location: PK</b></h4>
<h4 class="jobSectionHeader"><b>Category: HR</b></h4>
<h4 class="jobSectionHeader"><b>Last Date: 01-12-2026</b></h4>
<div><div><div><div><p>We are seeking a proactive and adaptable <b>HR Associate </b>who has the potential to grow into a leadership role in the HR Department.. This position requires someone who is comfortable working from our office from 2PM &ndash; 11PM PKT &mdash;and who can collaborate effectively with teams across multiple time zones. The ideal candidate is well‑educated, has strong English communication skills, and brings experience working with multinational organizations.</p>
<p>This role also includes full responsibility for maintaining and managing the <b>HR module of our internal Business Management System</b>, ensuring that all employee records, documentation, and HR data remain accurate, up to date, and compliant.
</p><p>The HR Assistant will also play a key role in <b>employee learning and development</b>, supporting performance reviews and professional growth initiatives across the company.</p>
</div><div><h4 class="jobSectionHeader"><b>Knowledge and Skills:</b></h4>
<div><ul><li><div>Excellent command of the English language&mdash;both written and verbal.</div>
</li></ul><ul><li><div>Strong organizational skills with high attention to detail.</div>
</li></ul><ul><li><div>Ability to work flexible hours, including night-time remote shifts.</div>
</li></ul><ul><li><div>Demonstrated cultural sensitivity and ability to collaborate with global teams.</div>
</li></ul><ul><li><div>Proficiency with HR systems or business management platforms (training on our system will be provided).</div>
</li></ul><ul><li><div>High level of professionalism, discretion, and integrity.</div>
</li></ul><ul><li><div>Experience in technical recruitment is a must.</div>
</li></ul><ul><li><div>Knowledge of labor laws and employment regulations.</div>
</li></ul><ul><li><div>Attention to detail and work well under pressure to meet tight deadlines.</div>
</li></ul><ul><li><div>Must have working understanding of MS Office applications like Outlook, Word, Powerpoint, Excel.</div>
</li></ul><ul><li><div>Ability to accurately follow instructions.</div>
</li></ul><ul><li><div>Strength of character, ethics, and commitment, and reliability.</div>
</li></ul><ul><li><div>Ability ot operate with a service oriented mindset where HR services its internal customers.</div>
</li></ul><ul><li><div>Excellent problem solving ability.</div>
</li></ul></div></div><div></div><div><h4 class="jobSectionHeader"><b>Job Description:</b></h4>
<p><b>Responsibilities</b></p>
<div><ul><li><h3 class="jobSectionHeader"><b>HR Operations &amp; Employee Administration</b></h3>
<div><ul><li><p><b>Maintain and update</b> accurate employee records in the HR system, ensuring all changes (joins, exits, role updates, compensation changes) are reflected correctly and on time.</p>
</li></ul><ul><li><p><b>Support</b> employee lifecycle processes including onboarding, confirmations, contract updates, role changes, and offboarding.</p>
</li></ul><ul><li><p><b>Prepare and organize</b> HR documentation such as offer letters, employment contracts, confirmation letters, warning notices, and exit paperwork under guidance.</p>
</li></ul><ul><li><p><b>Assist</b> in preparing HR inputs for payroll by validating attendance, leave records, and employment status changes, and <b>coordinate</b> with Accounting to resolve discrepancies.</p>
</li></ul><ul><li><p><b>Follow defined HR policies and procedures</b>, and <b>flag gaps, inconsistencies, or risks</b> to the HR Manager for guidance.</p>
</li></ul></div></li></ul><ul><li><p>Learning, Growth &amp; Ownership</p>
<div><ul><li><p><b>Learn core HR processes hands-on</b> by working closely with senior HR leadership.</p>
</li></ul><ul><li><p><b>Take increasing ownership of assigned HR tasks and processes</b> as competence and confidence grow.</p>
</li></ul><ul><li><p><b>Stay updated on basic HR practices, employment regulations, and workplace standards.</b></p>
</li></ul><ul><li><p><b>Demonstrate reliability, attention to detail, and follow-through</b> in all assigned responsibilities.</p>
</li></ul><ul><li><p>Prepare onboarding materials and conduct orientation sessions</p>
</li></ul><ul><li><p>Coordinate training sessions and track employee participation</p>
</li></ul></div></li></ul><ul><li><p>Cross-Functional &amp; Global Coordination</p>
<div><ul><li><p><b>Work closely with the SPS Pakistan HR Manager</b> and other SPS stakeholders as directed.</p>
</li></ul><ul><li><p><b>Coordinate HR activities with global teams</b>, including US-based stakeholders, with professionalism and cultural awareness.</p>
</li></ul><ul><li><p><b>Participate in meetings aligned with US time zones</b> when required and <b>ensure follow-ups are tracked and closed.</b></p>
</li></ul></div></li></ul><ul><li><p>Systems, Data &amp; Process Discipline</p>
<div><ul><li><p><b>Maintain the HR module</b> of the Business Management System by ensuring timely data entry and accuracy.</p>
</li></ul><ul><li><p><b>Regularly review HR data</b> to identify missing, outdated, or inconsistent information.</p>
</li></ul><ul><li><p><b>Support process improvements</b> by identifying recurring issues and suggesting practical fixes.</p>
</li></ul><ul><li><p><b>Maintain confidentiality and data security</b> at all times.</p>
</li></ul></div></li></ul><ul><li><p>Benefits, Engagement &amp; Training Support</p>
<div><ul><li><p><b>Assist with administration of employee benefits</b>, including enrollments, updates, and employee queries.</p>
</li></ul><ul><li><p><b>Coordinate logistics</b> for employee engagement activities, training sessions, and internal HR programs.</p>
</li></ul><ul><li><p><b>Track training participation and attendance</b> and maintain updated records for reporting purposes.</p>
</li></ul></div></li></ul><ul><li><p>Employee Support &amp; Workplace Relations</p>
 <div><ul><li><p><b>Act as a first-level point of contact</b> for routine employee HR queries related to policies, benefits, leave, and processes.</p>
</li></ul><ul><li><p><b>Respond to employee inquiries</b> in a timely, professional manner and <b>escalate sensitive or complex issues</b> appropriately.</p>
</li></ul><ul><li><p><b>Assist in disciplinary processes</b> by preparing documentation, tracking actions, and coordinating meetings under supervision.</p>
</li></ul><ul><li><p><b>Support exit and clearance processes</b>, including scheduling exit interviews and ensuring documentation is completed.</p>
</li></ul><ul><li><p><b>Contribute to maintaining a respectful, inclusive, and professional work environment.</b></p>
</li></ul><ul><li><p><b>Ensure completed performance reviews are documented and filed</b> correctly in the HR system.</p>
</li></ul><ul><li><p><b>Support follow-up actions</b> from reviews, such as development plans, training needs, or goal tracking.</p>
</li></ul><ul><li><p><b>Help track personal development and leadership plans</b> for employees under guidance.</p>
</li></ul><ul><li><p><b>Track and follow up</b> on performance review timelines to ensure reviews are completed as scheduled.</p>
</li></ul><ul><li><p><b>Assist managers and employees</b> in navigating performance review tools, formats, and timelines.</p>
</li></ul><ul><li><p>Help prepare performance review documentation and follow-up</p>
</li></ul><ul><li><p>Respond to employee inquiries regarding HR policies and procedures</p>
</li></ul></div></li></ul><ul><li><p>Recruitment &amp; Hiring Support</p>
<div><ul><li><p><b>Support the end-to-end recruitment process</b> by posting jobs, screening resumes, scheduling and coordinating interviews, and maintaining hiring trackers.</p>
</li></ul><ul><li><p><b>Screen resumes and shortlist candidates</b> based on role requirements and guidance from hiring managers.</p>
</li></ul><ul><li><p><b>Coordinate interview schedules</b>, candidate communications, and interview feedback collection across teams and time zones.</p>
</li></ul><ul><li><p><b>Assist with reference checks, background verification coordination</b>, and offer documentation as required.</p>
</li></ul><ul><li><p><b>Prepare onboarding materials</b> and <b>support orientation sessions</b> to ensure a smooth joining experience for new hires.</p>
</li></ul></div></li></ul></div><p><b>Success Metrics</b></p>
<div><ul><li><b>98% accuracy</b> in employee records within the BMS (random audit by HR Manager) &ndash; Monthly.</li></ul>
<ul><li><b>100% of joiners, exits, and role/contract changes</b> updated in the HR system within <b>2 working days </b>&ndash; Weekly.</li></ul>
<ul><li><b>100% of assigned vacancies</b> actively tracked with updated status at all times &ndash; Weekly.</li></ul>
<ul><li><b>Interview coordination turnaround 3 working days</b> from hiring manager request &ndash; Weekly.</li></ul>
<ul><li><b>98% new-hire onboarding readiness</b> (documents, system access requests, orientation scheduled) completed <b>before Day 1 &ndash; Monthly</b></li></ul>
<ul><li><b>95% of employee HR queries</b> acknowledged within <b>1 business day &ndash; Weekly</b></li></ul>
<ul><li><b>90% of routine HR queries</b> resolved within <b>3 business days &ndash; Weekly</b></li></ul>
<ul><li><b>Zero unresolved escalations</b> older than <b>7 working days</b> without documented follow-up &ndash; Weekly</li></ul>
<ul><li>Identification and documentation of <b>at least 2 process or system improvement opportunities</b> per monthly (even small ones) &ndash; Monthly</li></ul>
<ul><li>For regular roles the time to fill should be less than <b>15 days &ndash; Monthly</b></li></ul>
<ul><li>For speciality roles, the time to fill should be less than <b>45 days &ndash; Monthly</b></li></ul>
</div></div><div><h4 class="jobSectionHeader"><b>Education:</b></h4>
<p>Bachelors</p>
</div><div><h4 class="jobSectionHeader"><b>Qualification:</b></h4>
<div><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li></ul>
<ul><li>2 years of minimum HR experience, preferably within a multinational or multicultural environment.</li></ul></div></div></div></div></div></div>

HR Associate

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Software Productivity Strategists

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Identity & Access Management Engineer

HR Associate