Qureos Mentor

Soho House & Co.

<div>The Role&hellip;

Popular Persian spot Berenjak has been a need-to-visit restaurant since it opened its two London locations back in 2018. Soho House members have been enjoying its authentic Iranian menu at the Little Berenjak residency at Soho Farmhouse and Dumbo House in New York. 
 
Now, the team is setting up shop in Chicago, with the arrival of Berenjak at Soho House Chicago. The restaurant will allow members to experience founder and chef Kian Samyani's signature dishes. Inspired by Tehran's hole-in-the-wall kebab houses, they shine a light on seasonal, locally sourced produce and are designed for sharing. 

At Soho House a Senior Food &amp; Beverage Manager is responsible for managing service, quality control and consistent F&amp;B experience is executed under the direction of the General Manager. The F&amp;B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&amp;L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance.

A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&amp;B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&amp;B staff scheduling.

Main Duties&hellip;
<ul>
<li>Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets</li>
<li>Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service</li>
<li>Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements</li>
<li>Proactive in identifying customers' needs and responsive in developing action plan that enhances experience and mitigates risk</li>
<li>Engage and comply to HR (People &amp; Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential</li>
<li>Establish targets, KPI's, schedules, policies and procedures</li>
<li>Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork</li>
<li>Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations</li>
<li>Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk</li>
</ul>
Required Skills/Qualifications:
<ul>
<li>Minimum of 5+ years' experience in a similar capacity</li>
<li>Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments</li>
<li>POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience</li>
<li>Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service</li>
<li>Passionate about food and beverages trends and best practices and local health &amp; safety compliancy regulations</li>
<li>Ability to manage personnel and meet / exceed financial targets</li>
<li>Guest-oriented and service-minded as well as flexible and pro-active</li>
</ul>
Physical Requirements
<ul>
<li>Must be able to seize, grasp, turn and hold objects with hands.</li>
<li>Must be able to make periodical fast paced movements are required to go from one part of the property to others.</li>
<li>Must be able to move, pull, push, carry or lift at least 30 pounds.</li>
<li>Must be able to occasionally kneel, bend, crouch and climb is required.</li>
<li>Must be able to perform physical activities such as lifting, cleaning, and stooping.</li>
<li>Must be able to stand, walk, lift, and bend for long periods of time.</li>
</ul>
Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
<ul>
<li>Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match</li>
<li>Paid Time Off: Full- Time Employees have sick day's + vacation days</li>
<li>Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically</li>
<li>Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability</li>
<li>Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.</li>
<li>Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.</li>
<li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
<li>Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.</li></ul></div>

Berenjak Senior F&B Manager - Soho House Chicago

<div>The Role&hellip;

At Soho House, a Turndown Attendant promotes a positive image of the property to members and guests and must be reliable, approachable, have acute eye for detail and should also be able to address guest requests and problems if they arise.

A successful Turndown Attendant is trustworthy, organized, dependable and passionate about creating and tidy spaces with a great can-do attitude!

Main Duties
<ul>
<li>Perform Turndown in accordance with our Standards of Procedure</li>
<li>Refreshing glassware in rooms when necessary</li>
<li>Initiating requests for maintenance work by reporting problems</li>
<li>Adhering to Lost and Found Policy for Lost Property</li>
<li>Answering guest requests when necessary</li>
<li>Assist with cleaning rooms before turndown starts.</li>
<li>Assisting with closing procedures after turndown</li>
<li>Assist housekeeping team with rooms, focusing on deep cleaning procedures</li>
<li>Proactive in notifying management of occurring deficiencies or needs for repairs</li>
<li>Proper disposal of refuse as well as maintain storage areas and restock areas and back landing as needed</li>
<li>Collaborative team member, also reliable to work autonomously and proactively as needed</li>
<li>Adhere to health and safety policy (I.e. IIPP, worker's comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable</li>
<li>Performs other duties as assigned by supervisor/manager</li>
</ul>
Required Skills/Qualifications
<ul>
<li>At least 1+ year of proven working experience as a cleaner, maintenance and/or housekeeper</li>
<li>Ability to handle heavy equipment and machinery</li>
<li>Knowledge of cleaning chemicals and supplies</li>
<li>Ability to understand and follow written and verbal instructions</li>
<li>Detail oriented, proactive and positive influence on team and all other staff</li>
<li>Flexible schedule and ability to work nights, weekends and holidays (when needed)</li>
</ul>
Physical Requirements
<ul>
<li>Must be able to seize, grasp, turn and hold objects with hands.</li>
<li>Must be able to make periodical fast paced movements are required to go from one part of the property to others.</li>
<li>Must be able to move, pull, push, carry or lift at least 30 pounds.</li>
<li>Must be able to occasionally kneel, bend, crouch and climb is required.</li>
<li>Must be able to perform physical activities such as lifting, cleaning, and stooping.</li>
<li>Must be able to stand, walk, lift, and bend for long periods of time.</li>
</ul>
Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
<ul>
<li>Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match</li>
<li>Paid Time Off: Full- Time Employees have sick day's + vacation days</li>
<li>Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically</li>
<li>Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability</li>
<li>Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.</li>
<li>Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.</li>
<li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
<li>Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.</li></ul></div>

Turndown Attendant

<div>The Role&hellip;

At Soho House, a Public Space Attendant keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk and offices) in a neat and clean condition. The Public Space Attendant at Soho House promote a positive image of the property to members and guests and must be reliable, approachable, acute eye for detail and should also able to address guest requests and problems if they arise.

A successful Public Space Attendant (PSA) trustworthy, organized, dependable and passionate about creating and tidy spaces with a great can-do attitude!

Main Duties
<ul>
<li>Responsible for routine walk-throughs and ensuring the overall tidiness, cleanliness and maintenance of the Club, Rooms, Cowshed (Spa) and F&amp;B Spaces (when applicable)</li>
<li>Maintain a clean and tidy property as well as stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)</li>
<li>Assist housekeeping team with rooms, focusing on deep cleaning procedures</li>
<li>Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for members, guests and staff by placing proper signage as needed</li>
<li>Perform and document daily inspection and maintenance activities</li>
<li>Carry out heavy cleaning tasks and special projects that may include minor repairs and organizing the stock room when shipments arrive</li>
<li>Proactive in notifying management of occurring deficiencies or needs for repairs</li>
<li>Proper disposal of refuse as well as maintain storage areas and restock areas and back landing as needed</li>
<li>Collaborative team member, also reliable to work autonomously and proactively as needed</li>
<li>Adhere to health and safety policy (I.e. IIPP, worker's comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable</li>
<li>Performs other duties as assigned by supervisor/manager</li>
</ul>
Required Skills/Qualifications
<ul>
<li>At least 1+ year of proven working experience as a cleaner, maintenance and/or housekeeper</li>
<li>Ability to handle heavy equipment and machinery</li>
<li>Knowledge of cleaning chemicals and supplies</li>
<li>Ability to understand and follow written and verbal instructions</li>
<li>Detail oriented, proactive and positive influence on team and all other staff</li>
<li>Flexible schedule and ability to work nights, weekends and holidays (when needed)</li>
</ul>
Physical Requirements
<ul>
<li>Must be able to seize, grasp, turn and hold objects with hands.</li>
<li>Must be able to make periodical fast paced movements are required to go from one part of the property to others.</li>
<li>Must be able to move, pull, push, carry or lift at least 30 pounds.</li>
<li>Must be able to occasionally kneel, bend, crouch and climb is required.</li>
<li>Must be able to perform physical activities such as lifting, cleaning, and stooping.</li>
<li>Must be able to stand, walk, lift, and bend for long periods of time.</li>
</ul>
Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
<ul>
<li>Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match</li>
<li>Paid Time Off: Full- Time Employees have sick day's + vacation days</li>
<li>Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically</li>
<li>Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability</li>
<li>Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.</li>
<li>Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.</li>
<li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
<li>Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.</li></ul></div>

Public Area Attendant

Join Soho House & Co. and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Soho House & Co.

About Company

Berenjak Senior F&B Manager - Soho House Chicago

Turndown Attendant

Public Area Attendant